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Hootsuite

Hootsuite

Reviews from AWS customer

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6,467 reviews
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External reviews are not included in the AWS star rating for the product.


    Nadine B.

Easy to use and affordable

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and has all the features that we need
What do you dislike about the product?
the price can be better but they will work with you
What problems is the product solving and how is that benefiting you?
assigning messages to different agnecies


    Food & Beverages

Decent Social Scheduler

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Works well across all social platforms with a good calendar that you can drag and drop posts. Easy to visualize monthly posts in list or calendar view with good supporting video resources. Overall a solid tool to keep track of inbox, analytics and posts for the entire year.
What do you dislike about the product?
The AI content is limited in its use as just shifting the tone of voice isn't enough to fit the brand voice. Not all the metrics are accurate and require going back to the native platform to verify so it doesn't save much time. The customer support is slow considering the product price and doesn't offer much insight that you wouldn't find from their help articles.
What problems is the product solving and how is that benefiting you?
It helps us manage all social accounts in one place. The mobile app is helpful in notifying when posts have come out to ensure the content calendar is followed.


    Non-Profit Organization Management

How Hootsuite Streamlined My Social Media Planning and Saved Me Hours Each Week

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite has truly transformed the way I manage social media by making it incredibly efficient and user-friendly. I love that I can create a single post and easily customize it for each platform—whether it's adjusting the tone for Facebook or optimizing visuals for Instagram—all from one place. It saves me so much time and helps ensure that our messaging is consistent but still tailored to each audience. I also appreciate how Hootsuite alerts me to issues with image sizes, broken links, or other posting errors before anything goes live. The built-in suggestions and optimization tips are a huge bonus, helping me refine posts and improve engagement without needing a separate tool. It's made planning and scheduling social content smoother, smarter, and far less stressful.
What do you dislike about the product?
If Hootsuite could make it easier and quicker to tag our members in posts, it would be a huge time-saver and enhance engagement even more. I'd also love to see built-in templates for photo collages to streamline multi-image posts and keep our content visually appealing. Finally, the ability to bold, italicize, or change fonts for emphasis—while still ensuring compatibility across platforms—would be a game-changer for highlighting key messages and making posts stand out.
What problems is the product solving and how is that benefiting you?
Hootsuite solves so many of the challenges that come with managing multiple social accounts. It brings all of our messaging into one centralized place, making it easy to stay organized and consistent. I love that it not only helps me draft posts more efficiently, but also offers suggestions that often improve how I would have written the message myself. Most importantly, it helps maintain our association’s voice across every platform—making sure we sound polished, professional, and aligned with our mission no matter where we’re posting.


    Media Production

amazing serve

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
the ease of access for the program ease of implementation
What do you dislike about the product?
the way you can crop photos freuwauence of use
What problems is the product solving and how is that benefiting you?
the way to crop photos


    Retail

Does the job.

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
It's an easy platform to learn and use. You'll be posting and replying in minutes.
What do you dislike about the product?
Creative takes a back seat. Content will sometimes published cropped in the final posting.
What problems is the product solving and how is that benefiting you?
Posting to multiple accounts at a time.


    Education Management

Hootsuite is great for managing, publishing and scheduling our content

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is great for managing, publishing and scheduling our content. It is very helpful to be able to keep things on schedule and see the upcoming months at a glance with the content calendar layout, the drafts and other suggestions.
What do you dislike about the product?
The tagging options for specific socials can make the process a little more complex. There has also been issues with posting on time and posts failing.
What problems is the product solving and how is that benefiting you?
It is great to schedule and manage posts, however there are some issues with time accuracy on posts and tagging capabilities


    Shanna B.

Very user friendly!

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I love the analytic feature of Hootsuite. It allows me to compare how our accounts are doing in comparison to competitors. I also like that it suggests the best time to post to maximize engagement.
What do you dislike about the product?
The biggest downside is that Hootsuite does not allow you to pair trending sounds or music with photos or carousel posts on IG. It would be nice if you were able to plan in the Hootsuite calendar without making it a draft.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to have my social media linked in one central location without having to schedule directly through each platform.


    Person B.

User friendly, easy to plan out my social media calendar and schedule posts.

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I like that hootsuite gives me the tools to be successful and drive engagement.
What do you dislike about the product?
No downsides, easy to use program everyday
What problems is the product solving and how is that benefiting you?
Problem of schedule posts in advance


    Cat Q.

Great social planning for successful marketing strategies

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
As a marketing manager, I find Hootsuite incredibly useful for streamlining our social media efforts. It's excellent for scheduling posts across multiple platforms, saving valuable time while maintaining consistency. The platform also helps with hashtag suggestions and content ideas, making campaign planning more efficient. Overall, Hootsuite supports the development of effective, well-organised strategies that drive engagement and results.
What do you dislike about the product?
While Hootsuite is a powerful tool for scheduling, planning, and managing social media content, there have been occasional technical issues. A few times, the system has gone down or experienced glitches, resulting in scheduled posts not going out as planned. This can be frustrating, especially during time-sensitive campaigns. However, overall it's a reliable platform that offers great value in streamlining social media strategy and improving content efficiency.
What problems is the product solving and how is that benefiting you?
Hootsuite really shines when it comes to problem-solving, particularly with complex social media analytics. It breaks down data in a clear and accessible way, making it easy for me to interpret performance metrics across platforms. The built-in reporting tools are especially helpful for generating quarterly reports, saving me time and helping me make informed strategic decisions based on real insights.


    Branden A.

Critical Software for My Role

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I love HootSuite because it helps me to manage a busy social media calendar, but it also gives me the ability to see/hear if my employer is being mentioned anywhere on the web or in the news. It has become and irreplaceable tool for my work.
What do you dislike about the product?
Nothing. It's a great tool that helps me take care of many facets of my role.
What problems is the product solving and how is that benefiting you?
The main problem it is solving for me is understanding what is being said about the bank I work for, where it's being said, etc.