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Hootsuite

Hootsuite

Reviews from AWS customer

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6,466 reviews
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    Erika F.

Makes life as a 1 person Social Media team so much easier

  • June 13, 2017
  • Review provided by G2

What do you like best about the product?
Ability to schedule posts across multiple platforms if you want to. I love the publisher view so I can see what I have scheduled for the upcoming week at a glance and see how they are spaced out.
What do you dislike about the product?
I tried the Instagram scheduling function and it kept deleting my caption. It would be nice if it would work correctly because I'm not supposed to work outside my scheduled work hours anymore.
What problems is the product solving and how is that benefiting you?
Just streamlining my workload. I don't have to manually open Twitter and post every time I have something to post. I do really only use it for Twitter, but I like that it has the option of being used for multiple platforms. The dashboard for monitoring is really nice too.


    Sandy-Catherine L.

Hootsuite

  • June 13, 2017
  • Review provided by G2

What do you like best about the product?
I enjoy the feature to post to multiple sites
What do you dislike about the product?
I dislike that the feed sometimes is not up to date
What problems is the product solving and how is that benefiting you?
I am solving the problem of having to post to numerous social media outlets by signing into each account. I have saved a great amount of time through this program.


    Marketing and Advertising

Extremely helpful.

  • June 13, 2017
  • Review provided by G2

What do you like best about the product?
I love being able to schedule posts ahead of time. This feature helps me stay organized.
What do you dislike about the product?
Not being able to have scheduled Instagram posts automatically post without me having to do it.
What problems is the product solving and how is that benefiting you?
Saving a lot of time. Staying extremely organized. Posting at the correct times, not just when I'm available.
Recommendations to others considering the product:
Definitely use this. You'll wish you would've started sooner!


    Media Production

Great tool to facilitate media management

  • June 13, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite gives me the ability to quickly manage numerous social media accounts at once, pre-schedule posts on multiple media platforms as well as giving me the ability to search by hashtags, easily follow and respond to messages and comments and see how my posts are doing. This is extremely valuable due to my very busy schedule and having to manage multiple social media platforms at once on a daily basis.
What do you dislike about the product?
I have not yet encountered anything I dislike about using Hootsuite.
What problems is the product solving and how is that benefiting you?
It saves me a lot of time by being able to manage multiple accounts at once instead of having to go to each social media site separately. It also helps me maintain an overview that I can then quickly pass on to colleagues in my organization.
Recommendations to others considering the product:
If you're looking for a tool to manage multiple social media platforms at once, I recommend Hootusite. It was also very easy to learn and get used to and allows to make changes to which features you want to use easily even with the very basic plan that I use.


    Sports

Schedule Your Social Calendar!

  • June 12, 2017
  • Review provided by G2

What do you like best about the product?
I leave for 2 months every year at my job. But I can still manage the social calendar (at least with posting). This makes my life so much easier. Love that Instagram is included.
What do you dislike about the product?
I don't really dislike anything.. I used to hate that it didn't include Instagram. That would be my only gripe.
What problems is the product solving and how is that benefiting you?
Posting while on vacation!


    Jennifer T.

Does the trick!

  • June 12, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite made managing 4-5 social media sites that my company used very easy. Rather than having to login to every site, paste the post and upload the media or images again, this site lets you post to any and all of your sites in one step. Want to post different things? You can still do that simply by selecting each site.

Viewing our feeds became simple by having them line up all on one screen. When someone messaged us, we were alerted here. This made it 1000x easier to keep on top of incoming questions/posts with a very small team.
What do you dislike about the product?
As someone who was new to this type of a offering, it took a bit to understand how to use it and get all of our sites reconnected in such a way that Hootsuite could benefit us. Definitely a struggle at first.
What problems is the product solving and how is that benefiting you?
Social media management and tracking.
Recommendations to others considering the product:
Affordable and simple solution for social media management.


    Financial Services

Hootsuite Frees Up Time

  • June 12, 2017
  • Review provided by G2

What do you like best about the product?
The ease of scheduling posts to Twitter and between multiple accounts really frees up a lot of time.
What do you dislike about the product?
The free version I was using was just right for me, however they recently made it so you could only schedule up to 30 tweets at a time. While we do now have to pay for the ease we had before, it seems as thought it's worth the price.
What problems is the product solving and how is that benefiting you?
We have limited resources being a nonprofit and this really helps us better utilize our time. It also helps us upkeep the cadence of posting on our social spaces whereas before we were sporadic in posting.
Recommendations to others considering the product:
I think if you're not a huge organization the new $19 a month plan will work fine. However, you will have to purchase the more expensive plan if you need more than one user. I believe that plan is $99 a month.


    Laura B.

Simple to use

  • June 12, 2017
  • Review provided by G2

What do you like best about the product?
Simple for our small-scaled museum to keep track of multiple streams.
What do you dislike about the product?
I wish it was possible to have a few more streams at the basic plan--nonprofits utilize programs like this because we simply don't have the funds to do otherwise, and it would be nice to be able to use it a bit more.
What problems is the product solving and how is that benefiting you?
Able to quickly monitor multiple feeds. Scheduling of posts cuts down on our time spent as well.


    Holli F.

Free version is now more restricted

  • June 10, 2017
  • Review provided by G2

What do you like best about the product?
What I like best about Hootsuite is the ability to schedule posts and forget about them. I like that I can see all platforms in one place.
What do you dislike about the product?
I don't like that now the free version will only let me schedule out 25 posts. Also, the app could use a lot of work. One time when I opened the app and made changes, it deleted everything from my desktop account. Also, many times my scheduled posts won't post. It's also very hard to search for specific accounts within the system. For instance, I will want to retweet something from a partner's account, but unless the just tweeted it so that it shows up at the top of the dashboard, I can never find it.
What problems is the product solving and how is that benefiting you?
I use this as my social media schedule.
Recommendations to others considering the product:
We're about to start looking into a paid version of Hootsuite because the free version only allows 20 or 25 posts to be scheduled. I'm sure that's the goal of Hootsuite is to get you to pay for it, but now after using them for 5 years I will be shopping around. It works well but it's not so great that if I'm going to pay for something I wouldn't double check other software. Plus, with Facebook's updated scheduling system, I now use that since I can get so much more targeted with my posts than I can with Hootsuite. So do I really want to pay for something that I'm only using for one platform? That's the question I will be looking into in the next couple of months.


    Ally C.

HootSuite is Helpful for Metrics and For Posting to Several SM Accounts Simultaneously

  • June 09, 2017
  • Review provided by G2

What do you like best about the product?
HootSuite is free, is a good intro to looking at social media metrics, and for posting simultaneously to multiple social media accounts. It also shows you both your Twitter feed as well as all of your posts. It makes it easy to manage spam posts to your account.
What do you dislike about the product?
It's not intuitive how to best use HootSuite for analytics. I'd like to see a demo - like a video that shows you how to best utilize HootSuite.
What problems is the product solving and how is that benefiting you?
I used it to track metrics on Titter: Followers, retweets, etc ...
Recommendations to others considering the product:
It's a nice platform to use if you have knowledge about how to best use metrics.