Hootsuite
HootsuiteReviews from AWS customer
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Useful But Costly
What do you like best about the product?
It's ability to manage all social media platforms in one place is excellent for streamlining. I was using it for a production with long weekend hours and multiple simultaneous events, and the ability to schedule social media was a great time saver. It also was great for keeping multiple employees in multiple locations on the same page.
What do you dislike about the product?
Far, far too many upcharges. The free version is not that useful - the pro version on it's face is not terribly expensive, but everything seems to cost extra. Extra for shortened urls, extra for specific custom analytics. It reached a point where everything we found most useful cost extra, and that cost went up significantly over the time we were using it.
What problems is the product solving and how is that benefiting you?
It was helpful for monitoring keywords and analytics could offer feedback on what the best schedules and creative directions for social media were. It also assisted with communication, as have multiple productions in multiple places at the same time. This helped with brand consistency.
An inelegant but useful solution
What do you like best about the product?
I like the modular addition of channel streams, so that you can switch between social feeds and also read them simultaneously.
What do you dislike about the product?
The UI is clunky and slow. It does not feel like a modern user experience.
What problems is the product solving and how is that benefiting you?
Benefits are the ease of use to handle multiple social channels across platforms and to keep messaging consistent.
Recommendations to others considering the product:
You may consider a more modern. UI with Buffer.
Great, intuitive platform
What do you like best about the product?
I like how easy it is to schedule multiple messages on multiple platforms.
What do you dislike about the product?
It would be nice to have the ability to set up push notifications to team members.
What problems is the product solving and how is that benefiting you?
Hootsuite streamlines our social media process.
Useful Social Media Manager
What do you like best about the product?
I loved that I could schedule multiple post for different platforms really easily and if I needed to move a post up it was really simple to do.
What do you dislike about the product?
More platforms would have been cool. I would have love to have snapchat included.
What problems is the product solving and how is that benefiting you?
Keeping our customers in the loop was the main point of Hootsuite. One benefit that I realized right off is that our customers interacted more with us when we continue to update using the program.
Recommendations to others considering the product:
Connect as many platforms as possible.
Time saver
What do you like best about the product?
Hootsuite is great for organizing all of my social media posts.
What do you dislike about the product?
There's nothing I dislike about it so far.
What problems is the product solving and how is that benefiting you?
Sharing my social media posts across the board keeps me from wasting too much time and I can get on with other things.
Decent product, but behind on the times
What do you like best about the product?
I mainly used it in the past for bulk uploading tweets using the CSV file upload option. It definitely cut down dramatically on the amount of time it took to schedule tweets, and it was pretty simple.
What do you dislike about the product?
In the example above, the CSV file was always a bit finicky, and it took a couple minutes to teach someone how to do it if they had never done anything similar before. In general, I think Hootsuite's interface is a little clunky and it's not pleasurable to use the product.
What problems is the product solving and how is that benefiting you?
I used a paid account at work to save time in scheduling tweets, and I personally use the free version to schedule across a number of platform for some small freelance clients I have. I love that it's free and the reporting, while not amazing, is a nice benefit and something that makes it easy to pull quick reports for freelance clients.
Great for scheduling, but native platforms work better
What do you like best about the product?
Having all social media accounts in one place, and scheduling.
What do you dislike about the product?
Photos don't show in Twitter, Facebook page links can't be made.
What problems is the product solving and how is that benefiting you?
Keeping all social media accounts in one place, batch writing and scheduling.
Recommendations to others considering the product:
Good platform but not perfect.
was easy to use
What do you like best about the product?
quick to post updates, easy to use, was fun as well
What do you dislike about the product?
it was expensive, sometimes didn't post when i needed it to
What problems is the product solving and how is that benefiting you?
convenient
Pretty good software!
What do you like best about the product?
I like being able to track all of streams in one place. Real time activity!
What do you dislike about the product?
I do not think it's very "atheistically" pleasing.
What problems is the product solving and how is that benefiting you?
Being able to see everything at once.
Great for scheduling
What do you like best about the product?
I love that I can schedule posts to go out weeks, months, maybe even years in advance if I wanted to.
What do you dislike about the product?
The inability to post to Facebook pages, only groups.
What problems is the product solving and how is that benefiting you?
I was having problems staying on top of sales/promotions and timing. This tool makes it easy to schedule!
Recommendations to others considering the product:
The free option seems to have enough features to warrant not getting the paid version.
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