Hootsuite
HootsuiteReviews from AWS customer
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Mostly Good, Some Tweaks Could Make it Great
What do you like best about the product?
I enjoy the ability to write and modify captions for multiple social media platforms in the "Create Post" interface. I also like that I can post directly to my organization's social media platforms from Hootsuite. I use Hootsuite 4-5 times a week, depending on my work schedule, so I use it a fair amount, I would say. It is also fairly easy to reconnect accounts when they get disconnected (for whatever reason.)
What do you dislike about the product?
I wish Hootsuite did not give me warnings about video aspect ratios for videos I post to Facebook. I suspect the warning that pops up and prevents me from posting is BS because I can post just fine with the exact same video file, directly on Meta Business Center/Facebook. I also do not like how posting images to Instagram will automatically apply the square crop to 4:5 aspect ratio images/graphics I use. This forces me to click on each individual image (for instance, in a carousel) and apply the correct crop setting.
I also wish I did not get logged out so easily, and that there weren't annoying pop-ups that got in the way of the actual site features.
I also wish I did not get logged out so easily, and that there weren't annoying pop-ups that got in the way of the actual site features.
What problems is the product solving and how is that benefiting you?
Posting from one convenient location saves me time
Easy to navigate and use. Quick reports.
What do you like best about the product?
Looking at and comparing how social media posts performed.
What do you dislike about the product?
I was a little confused when building my own reports at first. I wish I could customize them more.
What problems is the product solving and how is that benefiting you?
Quickly gather social media analytics and putting it in an simple layout.
Social Media on demand-in your hand
What do you like best about the product?
I like Hootsuite's mobile capabilities and that I can access my drafts easily from my phone to post what I've planned ahead of the event I'm sharing with my audience.
What do you dislike about the product?
I don't like that I'm unable to edit my caption for Twitter, and that I have to post twice to submit to my social channels. That's where it's not as user-friendly!
What problems is the product solving and how is that benefiting you?
It allows for easy management across our different pages and has made it easy for co-managers to log in and access their pages.
It just works
What do you like best about the product?
It makes scheduling simple, allows us to plan ahead and manage posting across multiple channels with ease. You can tailor the content for the channel, something invaluable. The analytics is a fantastic tool for aggregating information from lutiple accounts to get an overview of our social performance as a whole. They also offer amazing non profit pricing.
What do you dislike about the product?
Intermittent performance issues where typing is very laggy, and a lack of support for some features across different socials meaning you have to do PDF uploads to LinkedIn manually for example.
What problems is the product solving and how is that benefiting you?
Unified sheduling across channels and scheduling ahead of time. Saves time, and aids planning.
A great tool for managing social content and activity
What do you like best about the product?
The analytics feature in Hootsuite is a great tool. It enables you to track campaign and account performance in one place and even enables tagging so you have flexibility on how you want to categorize your reporting. The calendar view is a feature that has benefited my team hugely as it enabled everyone to be aware of social campaigns running and find the best time to publish content that will generate the best results.
What do you dislike about the product?
When setting up campaigns in the back end, there is an expiration date, but no warning to inform you the campaign is about to expire. Unless these dates are externally recorded, or the campaign set-up is regularly checked, this can take you off guard and you will only notice when the campaign is no longer part of the selection list when creating a post.
What problems is the product solving and how is that benefiting you?
Hootsuite helps us manager our social media campaigns and analytics all in one place without having the need to switch between tools. It also enables us to compare analytics between different social platforms and metrics that are not available within the social platform itself.
Simple solution for managing multiple social media accounts
What do you like best about the product?
I like that it has a Simple interface where I can see all my social media channels in one place.
What do you dislike about the product?
What I dislike is that it is lacking some features that competitors have such as integration with distribution lists.
What problems is the product solving and how is that benefiting you?
Hootsuite helps solve the problem of granting users on our team easy access to all of our social channels.
I loved it, very informative
What do you like best about the product?
The different things it offers for companies
What do you dislike about the product?
Nothing! I loved every minute of it during undergrad.
What problems is the product solving and how is that benefiting you?
It helps me organize my contact as well as view how well my post are doing.
I'm not happy that some important features aren't included which has made my role mroe time consumin
What do you like best about the product?
Analytics.
Easy to read planner.
It doesn't lag.
Easy to read planner.
It doesn't lag.
What do you dislike about the product?
You cannot schedule shortform videos to YouTube at the same time when posting to othe platforms like X, Instagram. It defeats the purpose of a social media planner as it relies on me schedulling on YouTube seperately.
Telegram should be an intergration, and Disord too.
Telegram should be an intergration, and Disord too.
What problems is the product solving and how is that benefiting you?
The planner doesn't lag and is easy to read unlike my previous social media planner.
Excellent tool for competitor comparison
What do you like best about the product?
It is super easy to use and easily allows us to compare our growth to other organisations within our industry. The scheduling function is reliable and being able to schedule multiple platform posts that are slightly different with different images is a great time saving solution.
What do you dislike about the product?
Sometimes the posts don't go out as scheduled but not often, therefore I wouldn't rely on it 100% to post away whilst I am away without checking it.
What problems is the product solving and how is that benefiting you?
It allows us to post across multiple platforms with ease.
Hootsuite has changed my life and I look forward to social media these days
What do you like best about the product?
Lots of posting ideas around content and schedules
What do you dislike about the product?
The use of reels and other posting types would help
What problems is the product solving and how is that benefiting you?
My reach has increased and people are asking how ive changed my strategy
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