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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,467 reviews
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External reviews are not included in the AWS star rating for the product.


    Internet

Multi platform support

  • May 25, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite allows me to access multiple social media accounts like pinterest, linkedin, instagram, this makes it ideal for social media presence.
What do you dislike about the product?
This has very limited functionality for lower plans.
What problems is the product solving and how is that benefiting you?
this integrates with wide variety of tools like Canva, g-drive, slack and trello.


    Maxwell Kwadwo F.

Stress-free social media management with Hootsuite

  • May 25, 2025
  • Review provided by G2

What do you like best about the product?
Its ability to post to all social media platforms at a go. This has saved us a ton of time in managing our social media accounts.
What do you dislike about the product?
Sometimes brand tagging doesn't work especially with X
What problems is the product solving and how is that benefiting you?
We used to post individually to our 5 social media handles, which was time consuming and unproductive. With Hootsuite, we are able to post to all our social media accounts at once!


    Verified User in Online Media

Trustable Social Media tool - wish it could do a little more.

  • May 25, 2025
  • Review provided by G2

What do you like best about the product?
It has stood the test of the time. No frills, no hype, and provides what's most needed.
What do you dislike about the product?
Interface, UX, and content generation assiatance which many peers have started offering as additional features.
What problems is the product solving and how is that benefiting you?
It has made Social Media Management easier, for businees like us, which struggle to manage multiple channels.


    Computer Software

A Reliable Social Media Management Tool with Room for Innovation

  • May 24, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it easy to manage multiple social media accounts from a single dashboard. The scheduling feature is intuitive and saves our team a significant amount of time. I particularly appreciate the team collaboration features, the content calendar view, and how seamless it is to track performance metrics across platforms. The integration with major social channels like LinkedIn, Twitter, Facebook, and Instagram is stable and reliable.
What do you dislike about the product?
The UI can feel a bit dated compared to some newer platforms, and certain analytics features are locked behind higher-tier plans. It would be great to see more advanced automation options or AI-driven content recommendations. Also, when managing multiple brands, it can get a little clunky switching between streams.
What problems is the product solving and how is that benefiting you?
Hootsuite has helped streamline our social media workflow by centralizing planning, scheduling, and reporting. It’s allowed our team to stay consistent with posting, maintain brand voice across platforms, and quickly respond to messages or mentions. We’ve seen an improvement in engagement simply by staying more organized and proactive.


    Environmental Services

Hootsuite for social media management of small business

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Hootsuite allows you to schedule the same post across multiple platforms and edit each caption for the specific platform.
What do you dislike about the product?
I find Hootsuite's interface to be outdated, and I wish you could see a dashboard of analytics more easily without having to create specific reports that are automatically saved. It's also frustrating that the analytics don't always match those of the native platform.
What problems is the product solving and how is that benefiting you?
Posting on days when I will be off, tracking analytics. Both help me save time and communicate my successes to others in the company.


    Danby A.

Makes scheduling posts easy

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
It's nice to be able to preplan and schedule posts well into the future across a variety of platforms and then check out pertinent data to assess your results. It's fairly user-friendly and makes internal review simple.
What do you dislike about the product?
There are frequent "issues" that come up with posting problems and failures. The tech support via chat doesn't actually work and requires back and forth via email which makes troubleshooting and problem-solving very slow and laborious.
What problems is the product solving and how is that benefiting you?
It allows for posting across multiple platforms well into the future.


    Luisa M.

Simplifies Social Media Management Like a Pro

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it incredibly easy to manage multiple social media accounts from one central dashboard. I love the ability to schedule posts in advance across platforms like Instagram, Facebook, and LinkedIn. I also like the insights it provides and that also allows me to post on TikTok. Customer suppor has quick response, the platform updates constantly.
What do you dislike about the product?
I’m disappointed that I can’t schedule posts across multiple X (formerly Twitter) accounts simultaneously. It takes more time when I need to post the same content across multiple platforms.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me manage multiple social media platforms in one place, without the need of signing up individually in each account.


    Financial Services

Hootsuite Review

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
Scheduling across multiple platforms and calendar view.
What do you dislike about the product?
Analytics capabilities are not that safisfying.
What problems is the product solving and how is that benefiting you?
Managing multiple accounts and platforms. Scheduling across different countries and teams.


    Jacob Mahlatse L.

Marketing office for Siyabonga Africa, upload content on social media

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
Report can we drawn up quickly, I can always review my progress and performance every week
What do you dislike about the product?
I dont like the user friendly part, I cant load stories and reels , I always have to use meta instead but I am paying you
What problems is the product solving and how is that benefiting you?
Make it user friendly and easy to access things like posting stories also have live streaming options


    Architecture & Planning

Amazing tool for Social listening and management

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
I like the deep analytics that it provides for a different social channels is all at one place. It also gives me recommendations to help with my strategies and planning. Love the inbuilt automation feature, making it easier to automate comments and the inbuilt AI copywriter for curating captions. An add-on is that we can run ads on the same platform and track all the metrics.
What do you dislike about the product?
Pricing it too high and prefer and lower price for small businesses.
What problems is the product solving and how is that benefiting you?
Help connecting all platforms in one place and reduces time in publishing content on different platforms at the same time.