Hootsuite
HootsuiteReviews from AWS customer
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Helps us with our Community Management
What do you like best about the product?
The inbox for DMs and public comments is very easy to use, filter etc.
What do you dislike about the product?
Sometimes there are errors when posting to Instagram, so, you just have to ensure the post has gone live.
What problems is the product solving and how is that benefiting you?
The inbox is a game changer. It is so easy to manage messages within multiple brands and platforms.
Powerful Social Media Tool, But AI and Language Support Need Work
What do you like best about the product?
Hootsuite offers a solid and intuitive platform for managing multiple social media accounts in one place. The ability to schedule posts, makes it a reliable solution for digital marketing workflows. Its dashboard is user-friendly, and the reporting tools provide valuable insights for performance analysis.
What do you dislike about the product?
While Hootsuite is an excellent tool overall, some of its AI features and advanced functionalities are not yet optimized for Spanish-speaking users. Language support can be limited, and certain AI-driven tools, like content recommendations or sentiment analysis, don't always perform accurately in Spanish. This creates challenges for teams working in Latin American or Spanish-language markets.
What problems is the product solving and how is that benefiting you?
We use Hootsuite primarily for scheduling and publishing social media content across multiple platforms, monitoring engagement and brand mentions, and generating performance reports. It's also helpful for managing collaborative workflows within our marketing team and ensuring consistent messaging across our communication channels.
Hootsuite is like having a built-in social media manager, right at our fingertips!
What do you like best about the product?
Hootsuite has revolutionized our agency's social media management! Its remarkably easy navigation and straightforward content scheduling save us significant time. The analytics feature is a game-changer for client reporting. Furthermore, the ease of integration when connecting client accounts and the overall ease of implementation into our existing processes make onboarding new clients incredibly simple.
Managing social media for about a dozen clients means our frequency of use for Hootsuite is high, which makes its straightforward nature truly amazing and essential for our workflow.
With fantastic customer support, Hootsuite is the perfect, effective solution for agencies seeking to effortlessly manage multiple clients. We wholeheartedly recommend it!
Managing social media for about a dozen clients means our frequency of use for Hootsuite is high, which makes its straightforward nature truly amazing and essential for our workflow.
With fantastic customer support, Hootsuite is the perfect, effective solution for agencies seeking to effortlessly manage multiple clients. We wholeheartedly recommend it!
What do you dislike about the product?
Hootsuite has been a fantastic tool for us! Our only suggestion for enhancement would be the option to schedule posts to Google My Business simultaneously with other platforms. Beyond that, it's been an excellent experience!
What problems is the product solving and how is that benefiting you?
Honestly, manual social media scheduling was a huge drain on our agency's creative energy. Hootsuite turned that around with its incredibly simple scheduling, saving us so much valuable time for impactful client strategies. The analytics are a true game-changer for us: clear client reports build immense trust, and internally, these insights are gold for optimizing our resources and boosting overall ROI. Hootsuite is now vital to our agency—we're more efficient, clients see better results, and we're genuinely thrilled with the impact!
An overall easy to use platform for all of your social media planning and scheduling
What do you like best about the product?
Scheduling content is seamless and saves tons of time.
What do you dislike about the product?
Reporting features are powerful but can be confusing.
What problems is the product solving and how is that benefiting you?
It helps manage multiple accounts and keeps all scheduling in one place.
Hootsuite is very helpful
What do you like best about the product?
A solid all-in-one tool for managing multiple social platforms. Scheduling is easy, and the analytics are helpful if you’re tracking what’s working.
What do you dislike about the product?
I find it to be a bit buggy at times. Sometimes I need to refresh for my calendar to work correctly.
What problems is the product solving and how is that benefiting you?
Being able to schedule months in advance is very helpful.
Essential Product
What do you like best about the product?
Scheduling a post to multiple platforms at once. The ability to schedule for a whole month at once.
What do you dislike about the product?
I wish you could schedule out future videos/reels/shorts.
What problems is the product solving and how is that benefiting you?
I can answer all messages from every platform in one spot. I can schedule out posts.
Expensive, but user friendly
What do you like best about the product?
The analytics are intuitive and easy for beginners to use. This is a daily tool to help you respond to inquiries quickly, schedule and monitor your engagements.
What do you dislike about the product?
Hootsuite is very expensive compared to competitors, but it works faster and has better graphs than its competitors. You get what you pay for.
The renewal is hard to cancel and you have to get a hold of someone on the phone to cancel or ask for a refund.
The renewal is hard to cancel and you have to get a hold of someone on the phone to cancel or ask for a refund.
What problems is the product solving and how is that benefiting you?
Putting all our inquiries from different platforms in one place shaves off lots of time and prevents me from missing any messages.
Hootsuite is a detailed reporting / scheduling platform, with a user-friendly interface.
What do you like best about the product?
The user interface is super simple and easy to navigate.
What do you dislike about the product?
I didn't find anything that I disliked. I had a good experience using this platform.
What problems is the product solving and how is that benefiting you?
It makes it easy to schedule content on various different platforms in one place, reporting on each platform is alaso super simple.
A User-Friendly, Reliable Powerhouse for Social Media Management
What do you like best about the product?
As the Social Media & Brand Marketing Manager for a Chicagoland metalworking fluids company, I rely on Hootsuite daily for our social media management. I was already familiar with the platform from previous marketing roles and even introduced it to my mom for her small salon and skincare business. This is why I knew it was a no-brainer for me that I wanted to introduce it to the company I work for now. After trying several other scheduling tools, I can confidently say that Hootsuite stands out for its all-around superior features, intuitive user interface, reliability, and robust analytics.
Tracking marketing and social media performance is critical, and Hootsuite delivers with customizable, comprehensive reporting. One feature I especially appreciate is the ability to monitor competitor metrics and see how we rank against them—an invaluable asset for strategic planning.
Hootsuite’s AI tools and hashtag generation capabilities make content creation and scheduling fast and seamless. As the sole marketer at my company, I wear many hats—graphic designer, content writer, photographer, sales support, website manager, and I manage the outside agencies we use for specialized projects and paid search. I need tools that save time and boost efficiency without compromising quality. Hootsuite is one of those tools. It’s helped me streamline everything from content ideation to reporting, allowing me to focus on bigger-picture strategies.
While other platforms may offer scheduling features, none match the depth and reliability of Hootsuite. I've tried many alternatives, but none come close in terms of user experience and reporting power.
In short, Hootsuite is essential for any marketer who is managing social media. It’s dependable, comprehensive, and built to support today’s fast-paced, multi-tasking marketing roles.
Tracking marketing and social media performance is critical, and Hootsuite delivers with customizable, comprehensive reporting. One feature I especially appreciate is the ability to monitor competitor metrics and see how we rank against them—an invaluable asset for strategic planning.
Hootsuite’s AI tools and hashtag generation capabilities make content creation and scheduling fast and seamless. As the sole marketer at my company, I wear many hats—graphic designer, content writer, photographer, sales support, website manager, and I manage the outside agencies we use for specialized projects and paid search. I need tools that save time and boost efficiency without compromising quality. Hootsuite is one of those tools. It’s helped me streamline everything from content ideation to reporting, allowing me to focus on bigger-picture strategies.
While other platforms may offer scheduling features, none match the depth and reliability of Hootsuite. I've tried many alternatives, but none come close in terms of user experience and reporting power.
In short, Hootsuite is essential for any marketer who is managing social media. It’s dependable, comprehensive, and built to support today’s fast-paced, multi-tasking marketing roles.
What do you dislike about the product?
Hootsuite’s pricing used to be very competitive—mid-range and packed with value. It outshined its higher-priced competitors, especially in the area of metrics and reporting. However, over time, it has become increasingly unaffordable for small businesses.
For example, my mom runs a one-woman salon and skincare business, and Hootsuite was a perfect fit for her needs—simple, effective, and budget-friendly. I loved helping her schedule content with it. Unfortunately, the pricing has shifted to the point where it no longer makes sense for solo entrepreneurs or very small teams. What once was a platform accessible to both small and large businesses now feels geared toward larger operations with bigger budgets.
She’s since had to switch to Canva, which, while lacking Hootsuite’s advanced metrics, offers solid scheduling features and is much more affordable. It's a trade-off, but one that many small businesses are forced to make in today’s landscape.
For example, my mom runs a one-woman salon and skincare business, and Hootsuite was a perfect fit for her needs—simple, effective, and budget-friendly. I loved helping her schedule content with it. Unfortunately, the pricing has shifted to the point where it no longer makes sense for solo entrepreneurs or very small teams. What once was a platform accessible to both small and large businesses now feels geared toward larger operations with bigger budgets.
She’s since had to switch to Canva, which, while lacking Hootsuite’s advanced metrics, offers solid scheduling features and is much more affordable. It's a trade-off, but one that many small businesses are forced to make in today’s landscape.
What problems is the product solving and how is that benefiting you?
I can comprise comprehensive metric reports, I can schedule my content calendar posts months in advanced, it helps with hashtag generation and AI prompts.
Solid with minor challenges - Best Out There
What do you like best about the product?
I like the ease of scheduling posts and the reliability of them posting. I also enjoy the analytics reporting on the back end. The ease of use is ideal for the novice or more seasoned social media manager.
What do you dislike about the product?
The only downfalls I see are two: You are only permitted one instagram and one twitter (x) handle at my member rate. However, the bigger issue is that when a new feature is introduced, it often causes extra steps or a work around somewhere else in the process. You really have to stay on top of how the program works after each upgrade. The most frustrating issue is the number of clicks it takes to create a post. When I originally signed on over 6 years ago, it was so much more streamlined and solid.
What problems is the product solving and how is that benefiting you?
Actually, Hootsuite is not solving any of the issues that I experience.
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