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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,412 reviews
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External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

A Reliable All-in-One Platform for Managing Social Media

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Hootsuite is how easy it makes it to manage multiple social media platforms in one place. I can schedule posts, monitor engagement, and track performance without having to constantly switch between apps. The calendar view is especially helpful for planning out content ahead of time and keeping campaigns organized.
What do you dislike about the product?
One downside of Hootsuite is that some of its more advanced features, like in-depth analytics and team collaboration tools, are only available on higher-tier plans, which can get expensive. The interface can also feel a bit cluttered at times, especially when managing multiple accounts or viewing several streams at once.
What problems is the product solving and how is that benefiting you?
Hootsuite helps solve the challenge of managing multiple social media accounts efficiently. Instead of logging into each platform separately, I can schedule, post, and monitor content all in one place. This saves a lot of time and helps keep our posting schedule consistent and organized.


    Non-Profit Organization Management

User-Friendly and Easy to Navigate, But Missing Some Features

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
It is fairly user-friendly and easy to navigate.
What do you dislike about the product?
I am previously accustomed to Sprout, which offered more. I wish I could create notes in the calendar format.
What problems is the product solving and how is that benefiting you?
Ease of social media scheduling for a busy and fast-paced nonprofit environment with a one-person marketing department.


    Education Management

Intuitive Interface, But Platform Integration Needs Improvement

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive to use. Ease of use is great. Valuable tool for managing social media.
What do you dislike about the product?
The various platforms don't always work well together
What problems is the product solving and how is that benefiting you?
Easy to manage multiple accounts


    Sophie M.

Simple and Easy to Use - Highly Recommend

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
It's simple and easy to use. Clear planner and that you can write posts across multiple platforms in one go. I use it to schedule every post.
What do you dislike about the product?
Occasionally you loose drafts on of your content and sometimes the tagging of people and companies doesn't work properly.
What problems is the product solving and how is that benefiting you?
Time is takes to create and post across multiple platforms. It serves as a great visual way to see all the posts that have gone out in one place.


    holly w.

Amazing DM Automation and Analytics, But Needs More Customization Options

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
The DM automation and analytics reports are incredible!
What do you dislike about the product?
Wish I could change the colours on the report and ability to add trending sounds.
What problems is the product solving and how is that benefiting you?
Can manage multiple accounts and also use it the mobile push notifications to keep me up to date with what has been scheduled.


    Chris M.

User-Friendly Layout and Analytics, But Streams Get Crowded with Multiple Accounts

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
The layout and how easy it is to use Hootsuite. I like the fact that there are analytics to show me whats performing well and that i can go back and look at data. Customer support is great, though ive not used it much. I use Hootsuite on a weekly basis and have found it easy to integrate to all my linkedin accounts.
What do you dislike about the product?
The streams section needs to have a better layout as when you have over 4 accounts to look after its a very busy platform.
What problems is the product solving and how is that benefiting you?
It allows me to post on multiple social sites and also show what posts are doing well


    Hospital & Health Care

Intuitive Planning with Smart AI, But Occasional Lag Issues

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Its the most straightforward social media planning tool that I've used, and I find the AI suggested times and hashtags both really helpful. I like that you can draft posts in the calendar so that you can easily plan posts ahead before they're fully ready. The analytics section is also a great feature and saves me time having to go manually into each platform to track engagement.
What do you dislike about the product?
It can sometimes be a bit laggy. For example I'll click on a day to schedule the post, and when I click save it will be scheduled for a different day.
What problems is the product solving and how is that benefiting you?
I manage multiple accounts posting everyday, so Hootsuite is a major time-saver to set up content each day. It is also helpful as its easy to have multiple users logged in, so if I'm unavailable, my manager can edit or schedule posts as needed so it isn't locked to one person, whereas having multiple people log in to multiple social media accounts can be a security issue.


    Marketing and Advertising

Excellent Scheduling Tool with Minor Inbox Frustrations

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Its a great tool for scheduling content. It's easy to follow and allows multiple users, with multiple social accounts.
What do you dislike about the product?
The AI for Alt text doesn't always work and in the inbox the resolve button moves around so when trying to remove a bulk load of messages it is frustrating as it doesn't remain in the same spot.
What problems is the product solving and how is that benefiting you?
Allowing us to post the same post across multiple channels just slightly amended. Allows you to see your posts in a calendar format.


    Summer B.

User-Friendly UX Makes Scheduling a Breeze

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Very user friendly, good UX - easy to schedule and integrate everything
What do you dislike about the product?
It needs to be more UK friendly e.g. national UK days
What problems is the product solving and how is that benefiting you?
Efficiency and consistency across social media


    Transportation/Trucking/Railroad

Great Multi-Platform Posting, Occasional Profile Disconnects

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Availability to post on different social media platforms at the same time
What do you dislike about the product?
sometimes it disconnects my social media profiles
What problems is the product solving and how is that benefiting you?
It helps to ensure consistent marketing communications in all of business social media channels.