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Hootsuite

Hootsuite

Reviews from AWS customer

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6,474 reviews
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    Jennifer D.

Helpful but paid is pricey

  • January 11, 2018
  • Review provided by G2

What do you like best about the product?
It's really simple to use and the scheduling tools are great
What do you dislike about the product?
It's not very user friendly with the reports. you can get better reports in the social media accounts
What problems is the product solving and how is that benefiting you?
we use it to mass schedule posts in advance. It saves time in the log run.


    Non-Profit Organization Management

Works well for scheduling posts

  • January 11, 2018
  • Review provided by G2

What do you like best about the product?
I like being able to schedule posts across our 3 platforms hours/days in advance. I also like being able to see content on all 3 platforms at once to review communications, see mentions and interactions, etc.
What do you dislike about the product?
If I schedule a post, I can't edit it without deleting it and re-doing it. Sometimes, I want my intern to schedule things, but I need option to make revisions just in case.
What problems is the product solving and how is that benefiting you?
Being able to schedule social media ahead of time is a time saver and monitoring multiple platforms in one place is more effective.
Recommendations to others considering the product:
It's free and has the features I need for managing a social media program for a medium size nonprofit.


    Higher Education

Tweet and Post on the go

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
I love HootSuite because it allows me to manage social media on my time. No need to be strapped to your computer or phone.
What do you dislike about the product?
I love everything about hootsuite. It’s a great tool.
What problems is the product solving and how is that benefiting you?
Social media management


    Marketing and Advertising

Great For Small Businesses and Personalities

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
I love the posting feature. Sometimes I may lose track of time, but this app has it covered.
What do you dislike about the product?
It's difficult to find anything negative.
What problems is the product solving and how is that benefiting you?
Definitely the scheduling. I am busy running meetings, going to meetings, researching, that I may loose track of time. This app has you covered.


    David J.

Easily Manage Your Social Accounts and View Many Streams

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
Can easily post on multiple channels at once. I also like the ability to set up many streams to view news / social media feeds based on my select topics / categories.
What do you dislike about the product?
A little clunky to set up out of the box. Have also had a few LinkedIn and Instagram integration issues from time to time.
What problems is the product solving and how is that benefiting you?
I have many streams of Facebook and Twitter users to help keep track of what's going on in different categories. It's a great reference to keep in touch. It's also easy to post on multiple channels at once.
Recommendations to others considering the product:
Check out Buffer to see if you like their interface better. I prefer Hootsuite but other colleagues prefer Buffer.


    Marketing and Advertising

Hootsuite makes it easy to plan social media

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
Hootsuite is very user-friendly and the team makes an effort to assist and improve your analytics.
What do you dislike about the product?
This isn't something they can change, but automatic posting to Instagram would be so helpful.
What problems is the product solving and how is that benefiting you?
Frequent social media posting. It helps so much with engagement.
Recommendations to others considering the product:
Definitely consider similar products to make sure you'll get the most use out of their features.


    Robert B.

Great Tool For Organizing Posts on Facebook and Twitter - Not So Great for Instagram

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
Really easy to use and intuitive software with some great options for scheduling and organizing posts. The auto scheduler feature is great and means that I don't have to worry too much about what time I should be posting content - it takes a lot of the guesswork out of the equation. Using this for a small Nonprofit was perfect, although when putting together campaigns for larger agencies and companies, I tended to go with Facebook itself due to the insights they offer. Regardless, great software to get started.
What do you dislike about the product?
Instagram functionality is pointless. Instagram is one of the biggest social networks for some of my clients and is hugely influential when it comes to boosting awareness and building audiences. I know that Hootsuite can't really properly interface with Instagram because of its mobile nature, but this made working on campaigns awkward.
Not super happy with the number of emails I get from them. These were originally not very common but over time have started to get more and more frequent. I
What problems is the product solving and how is that benefiting you?
Creating social media content calendars and schedules, as well as being able to schedule posts on multiple social media accounts from one location - great for international clients.
Recommendations to others considering the product:
Great if you want to create and manage social media content for Facebook, Linkedin, and Twitter - not so great for Instagram.


    Computer & Network Security

Solid Social Media Management Tool

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
This serves as a great content calendar for those starting out. I appreciate the fact that you can collaborate with team members so everyone can see your scheduled posts, and you can sync multiple accounts and outlets (Twitter, LinkedIn, Etc).
What do you dislike about the product?
I wish the analytic capabilities in the free version offered a little more customization. Ex: The date range for analytics is a small window. I would like to be able to analyze trends over the whole year!
What problems is the product solving and how is that benefiting you?
We needed a tool that allowed multiple people to serve as a social media publisher, but we needed to know when others were posting. This way , there is no overlap. Hootsuite has opened communication, allowed us to plan our content better, and gain insight into what posts do well.


    Hospitality

Powerful social media scheduling platform

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
It covers the most popular social media platforms and allows you to schedule quickly across channels
What do you dislike about the product?
It has some quirks when posting multiple Facebook photos which can be a problem
What problems is the product solving and how is that benefiting you?
It allowed me to work for multiple clients using one platform, making my job easier


    Marketing and Advertising

Clean monitoring interface. Mobile can be glitchy

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
Side by side feeds and tabs for each client.
What do you dislike about the product?
Notifications and posts sometimes do not integrate between devices. Analytics for Instagram often inaccurate.
What problems is the product solving and how is that benefiting you?
Managing social media for clients