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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,477 reviews
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External reviews are not included in the AWS star rating for the product.


    Rob M.

Managing social media with ease

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
Being able to manage multiple social accounts at once.
What do you dislike about the product?
Losing out on some of the native photo editing services when posting in Instagram and Facebook.
What problems is the product solving and how is that benefiting you?
The problem with dual app authentications.


    Timothy M.

Hootsuite - Great for doing social right by planning your steps ahead

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
I love the fact that I can plan, schedule and upload a series of posts across different platforms. This is especially useful for preparing ahead for a busy event day.
What do you dislike about the product?
Just be careful that you target the right platforms vs just going with a default
What problems is the product solving and how is that benefiting you?
Planning. Scheduling. Getting our messaging right ahead of time.
Recommendations to others considering the product:
Just using the scheduling and planning features are worth it if you are doing regular events.


    Insurance

Great Social Media Scheduler

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
I love that I can schedule posts to Instagram on Hootsuite. It's all very easy and user friendly.
What do you dislike about the product?
The interface isn't very attractive. Can't link directly in posts, need to add link in copy of caption.
What problems is the product solving and how is that benefiting you?
Juggling multiple social media platforms. Its benefits are that it's easy to use.


    Publishing

great product

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
scheduling twitter posts and analyzing data! Super easy to schedule the copy, image and date
What do you dislike about the product?
nothing! it's super easy to use and very helpful
What problems is the product solving and how is that benefiting you?
scheduling posts on a weekly basis and retweeting from one platform


    Public Relations and Communications

Good free platform

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
Hootsuite is easy to set up and use, and I love that it's free (with limited number of accounts)--a must for nonprofits. The platform is easy to use via web or mobile and is continually updated as social platforms change/upgrade their functionality.
What do you dislike about the product?
Lack of report capability for free version
What problems is the product solving and how is that benefiting you?
Convenience; ability for multiple people to post to social media accounts; ability to monitor keywords


    Amber P.

Great Simple Way to Schedule Social Media

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
Hootsuite is very easy to learn and understand how to use. I love that I can schedule all of our business's facebook, twitter, and IG posts through the platform. You can include links and photos with ease. We use the free version for our relatively small business, however, I have used the paid version for my husband's marketing business, and for the price, it's absolutely worth it!
What do you dislike about the product?
Sometimes the site can be a little buggy, and even though I click on a photo to add or a gif, etc...it will not show up in the preview. This doesn't happen as often, so it's not as big of a pain as it used to be.
What problems is the product solving and how is that benefiting you?
There are times when I just cannot be at the computer to do our social media, so it has taken some time off of my hands. It's a great time saver, and I usually get on for an hour on a Monday and set up all of our posts for the week. It is also helpful in making sure we always have content posted.


    Higher Education

Hootsuite for Social Media Management

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
I like the ease of Hootsuite. I am able to schedule posts for all my social media’s accounts and keep track of all the activity on my pages in one spot through the dashboard. I can use my computer or phone to schedule, retweet, share, or like.
What do you dislike about the product?
You are unable to use tags on any post but Twitter. For LinkedIn, I have to go to the LinkedIn home page and edit the post so that I can tag the businesses and people to increase engagement. Facebook offers its own scheduling and analytics option on their pages, so I use that instead of Hootsuite. That way I can tag people on my Facebook post without having to go in and edit the post after Hootsuite posted it.
What problems is the product solving and how is that benefiting you?
Hootsuite keeps tracks of my posts and allows us to track them. We use it to monitor our social media accounts and develop better ways to increase our audience’s engagement with our accounts.
Recommendations to others considering the product:
Hootsuite has a free option that is wonderful for scheduling posts and keeping track of your activity.


    Hospital & Health Care

Useful, but with definite shortcomings.

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
The ability to schedule single or batches of posts relatively quickly across numerous accounts is a life saver for social media managers. The analytics are also useful if you have the higher-tier plans. Without those, the analytics are definitely less potent.
What do you dislike about the product?
Their integrations have suffered in 2018; other than on Twitter, you cannot tag other pages/accounts which can render their platform pretty useless if this is necessary. Their anayltics are also only useful if you have the higher-tiered plans which leave smaller businesses in a bit of a pinch.
What problems is the product solving and how is that benefiting you?
We've been growing our social media presence from the ground up this year. Hootsuite has definitely been essential in this. Their scheduling and multi-account management means less time spent off-hours on social while allowing us to maintain a round-the-clock presence to build our social following and footprint.
Recommendations to others considering the product:
I realize this is a tricky time for social APIs, but the removal of numerous functions like tagging, Instagram commenting and liking, and limited LinkedIn integration makes the platform less user-friendly and therefore lessens our interest in upgrading/using other Hootsuite products.


    Erica C.

Keeps my social platforms up to date

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
Sooo, lol im bad about advertising daily like my company would like. They set this up, and are able to keep my social accounts active, while I take care of my property.
What do you dislike about the product?
No any complaints, all of our properties can be kept on the same page
What problems is the product solving and how is that benefiting you?
Having to post daily, to all seperate social accounts.
Recommendations to others considering the product:
This is a great way to keep your social accounts all up to date quickly and efficiently. Also having multiple properties that we use this for is a plus.


    Writing and Editing

Useful for managing social media

  • July 27, 2018
  • Review provided by G2

What do you like best about the product?
Hootsuite is a useful tool for managing social media. I like that you can view multiple streams at once. I've used this feature to keep an eye on multiple trending hashtags in my industry, like #amwriting or #contentmarketing.
What do you dislike about the product?
I don't really like the scheduling functionality of Hootsuite. It's not as user-friendly as Buffer or other tools.
What problems is the product solving and how is that benefiting you?
Social media is an essential tool for any writer and Hootsuite makes it easier to manage social media.