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Hootsuite

Hootsuite

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6,477 reviews
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External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Program the RSS and forget about it

  • August 12, 2018
  • Review provided by G2

What do you like best about the product?
When I schedule new posts for the upcoming days on social media, I can relax and focus on other things. It's very convenient and supports many platforms. Additionally, it allows you to introduce shortened links and analytics.
What do you dislike about the product?
The compatibility with Instagram is not entirely good, the automated feature does not work as it should. Other than that, very well.
What problems is the product solving and how is that benefiting you?
You can have the whole week or the whole month ready with what you want to publish on social media for one or several companies. Extremely useful if you are dedicated to online marketing.
Recommendations to others considering the product:
Don't search much more, try it and you'll surely like it. Besides, it's free. I recommend it 100%.


    Newspapers

Easy as 1, 2, 3!

  • August 12, 2018
  • Review provided by G2

What do you like best about the product?
What I liked best about Hootsuite was the way I can write one post and add a photo, schedule the post, and it would go across all of my social media accounts. This saved me a lot of time.
What do you dislike about the product?
What I disliked is that the posts were truncated and could not see them image thumbnails.
What problems is the product solving and how is that benefiting you?
I worked for a major publishing company and we used Hootsuite to blast out our scheduled posts and save time by doing all of the work in one sitting.
Recommendations to others considering the product:
Save time and headaches by using Hootsuite to set up and schedule your posts and tweets in one sitting!


    Public Relations and Communications

The most popular and easiest to use Social Media management platforms out there

  • August 12, 2018
  • Review provided by G2

What do you like best about the product?
Hootsuite is one of the most versatile tools out there in the market. Starting from it's free package, you will find yourself covering all the essentials you need for your day to day operations when it comes to social media. The columns/tabs interface is what sold the product to our team compared to all the other competitors we tried.
In addition, the ability to connect multiple profiles, create columns to listen to important topics and team communications and messaging (paid feature).

The free plan also allows you to schedule up to 30 posts, and if you need more, upgrading to any of their paid plans is as cheap as 1$ a day.

As we had many clients to handle and our team required a lot of collaboration, we were under the team plan. it was easy to setup an automated monthly report that goes to the client, which saved us tons of time, and the team collaboration features allowed us to assign the right roles and exchange messages, assign tasks and customer inquiries (tweets and comments) to one another with ease.

What do you dislike about the product?
While Hootsuite covers the essentials you might need for your day to day social media, it lacks much in-depth analysis, listening and reporting features.

In addition, it does not have cross-platform profiling, and does not have features to help you setup competitions or gather/mine data easily.
What problems is the product solving and how is that benefiting you?
Live monitoring of hashtags
Team collaboration (assigning inquiries, discussing issues and resolving customer issues).
Content drafting, calendars, and collaboration solutions
Recommendations to others considering the product:
I'd always start with the free trial, understand the features and see if they meet my requirements. Many of the social media management tools have similar features and cover your essentials, so it down to you to select your best tool based on your financials and the kind of features you are looking for.


    Rebeca B.

Manage your social ecosystem

  • August 11, 2018
  • Review provided by G2

What do you like best about the product?
Among the benefits of having a comprehensive control panel is that you eliminate the tedious task of opening and closing each network to work on it. Thanks to its column distribution, you can see everything happening on your social networks at a glance. Planning your posts will allow you to be more productive and, above all, creative since you won't be constrained by a date. Additionally, when you schedule your posts, you can stay alert to any changes that occur and focus on interacting with your community.
What do you dislike about the product?
What I like the least and would most like is to be able to delete and edit posts more easily. Sometimes, if something has been posted incorrectly, especially on Twitter, I need to be able to delete the posts quickly, but I have to log in to each platform to do this because it doesn't seem possible to do it on Hootsuite. Some can do this, and others cannot.
What problems is the product solving and how is that benefiting you?
- Manage several different social networks.
- Spread multiple advertising campaigns at once.
- Promote the company, product, or services.

Hootsuite is, without a doubt, one of the best apps of recent times when it comes to social media. This powerful tool will help you manage social networks on a global scale, evaluating brand growth and controlling all interactions from a single safe and reliable place.
Recommendations to others considering the product:
Planning your posts will allow you to be more productive and, above all, creative since you won't be constrained by a deadline. Additionally, when you schedule your posts, you can stay alert to any changes that occur and focus on interacting with your community.


    Marketing and Advertising

Posts made easy

  • August 09, 2018
  • Review provided by G2

What do you like best about the product?
The simplicity of the app, of how a user can schedule multiple posts on different social media with simple steps.
The non-complex few steps process is just best with the flexibility it has.
Even the CSV file can be uploaded which is a big ease.
The pro plan is cheap but the reports part is abit costly
Many apps can be installed hence a lot of flexibilty
What do you dislike about the product?
The pricing is expensive. There are many free features but the reports based on points are really expensive.
So it becomes a bit non-feasible for smaller teams.
the price go high when extras are used.
a little bit of problem with auto scheduling due to real-time bugs probably.
What problems is the product solving and how is that benefiting you?
We scheduled and managed all the social media posts and campaigns as we were a social media marketing company.
Recommendations to others considering the product:
Just use the fee analytics report. They are really good. The facebook uploadings have a little bit of mess, so while uploading or scheduling by a csv file , be a bit careful.


    Medical Practice

Synchronization of social networks

  • August 07, 2018
  • Review provided by G2

What do you like best about the product?
The ease and speed of publishing and synchronizing posts across social media platforms. The ability to schedule the timing of posts and the effectiveness with which it is done.
What do you dislike about the product?
It should have a higher level of advertising for the efficiency it provides.
What problems is the product solving and how is that benefiting you?
The management and synchronization of my social networks, which allows for optimizing the time invested in them.


    Loryn C.

Wonderful Simple Program for Easy Scheduling

  • August 03, 2018
  • Review provided by G2

What do you like best about the product?
When I first started my professional social media accounts, I became overwhelmed with trying to scheduled all of my posts. Hootsuite allows me to post to all of my social media accounts relatively easy!
What do you dislike about the product?
I really wish that it was more user friendly and eye appealing. There is a lot going on visually on the main dashboard and new users may feel overwhelmed when starting out. I know that it look me a few hours using it to really figure everything out. There are some glitches as well, but they haven't been as frequent as they were when I first started using this platform last year.
What problems is the product solving and how is that benefiting you?
This is so helpful when trying to manage multiple social media accounts. It gives you peace of mind without having to spend hours posting on social media. When you are traveling, this is especially helpful because you can plan and upload all of your posts so that they show up in your feed without you having to stress about it too much on holiday!
Recommendations to others considering the product:
If you're looking for a platform to help plan out social media posts -- this is the best that I've used! You are allowed a free version account for a couple social media accounts and a paid account for extra accounts. Well worth it if you are feeling overwhelmed trying to figure things out on your own!


    Higher Education

You need to have this!

  • August 02, 2018
  • Review provided by G2

What do you like best about the product?
What isnt to like about hootsuite?! It gives you everything! from an amazing social media marketing tool to educational resources hootsuite has it all!
What do you dislike about the product?
Honestly, I truly love this product. The things I dont like stem from the individual social media platform rules and policies. I would love to be able to use this to schedule instagram stories or multuple pictures on instagram in the same post
What problems is the product solving and how is that benefiting you?
Social media marketing to college students
Recommendations to others considering the product:
You absolutely need this!!!


    Hospitality

Not the best

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
Pricing is pretty fair compared to other services.
What do you dislike about the product?
Hootsuite is a mess, their app is horrid their user dashboard / interface is impossible to navigate and full of clutter and it's always flipping images or having issues.
What problems is the product solving and how is that benefiting you?
Social Media Marketing
Recommendations to others considering the product:
Take a look at the market, pay a bit more and get a better quality interface.


    Public Relations and Communications

Spend less time posting across social media with Hootsuite

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
I LOVE that I can see my feeds from my dashboard in Hootsuite. I don't have to leave the site to respond to Tweets, leave a comment on LinkedIn or reply on Facebook. Additionally, I like that you can create streams for certain hashtags and mentions, which makes it so easy to monitor when people mention you, your product, your industry or a hashtag that is relevant to your business.
What do you dislike about the product?
There's some features that are disabled unless you pay the monthly rate. On the free plan, for instance, you can only schedule 30 posts at a time. It also limits you to two social media platforms on the free plan. I wish they would let you add three platforms and keep the 30 post limit.
What problems is the product solving and how is that benefiting you?
I do a lot of freelance communications work and I also have a regular "day job" so I don't have a lot of time to head over to every platform and post throughout the week. I can set aside an hour each week, plan out and schedule my posts. It has saved me so much time, also, the analytics built into the site allow me to see how posts are doing, so I know which subjects and types of posts my audience responds to best and adjust the types of things I post accordingly.
Recommendations to others considering the product:
It's the best social media management site out there. I have tried Buffer, Tweetdeck (when it was functioning), dlvr.it and they just didn't compare to what Hootsuite offers. It's free to try and you can always upgrade to get additional platforms and benefits.