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Hootsuite

Hootsuite

Reviews from AWS customer

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6,477 reviews
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    Mohamed A.

Outdated Tool!

  • November 24, 2018
  • Review provided by G2

What do you like best about the product?
4 Years Ago Hootsuite was suitable for small bushiness and people want to save time and energy that time there is no Snapchat, Stories everywhere you go. Static posts so there is no challenges that time and Hootsuite was good enough to seclude your work follow your comments with a very bad analytics tools and insights but you can't get all of things from one tool.
What do you dislike about the product?
When tech develop our world you have to catch up what is happening Hootsuite Stopped developing and he was happy for what he did , not publishing for stories no more development for adding new social media platforms no new tools for analytics i try many times to speck with them for adding stories scheduling for Instagram or Facebook and I believe that they will not add or develop that in the near future so I dislike that they don't develop any new features in their App no adding any new thing they are happy but their clients are not.
What problems is the product solving and how is that benefiting you?
- Before they resolve the scheduling problem but noways this is not enough.
Recommendations to others considering the product:
I am searching for a new provider that meet my requirements but I am still using Hootsuite till I find a better alternative.


    Hospital & Health Care

Best Way to Manage Social Channels!

  • November 23, 2018
  • Review provided by G2

What do you like best about the product?
I like the usability of Hootsuite. The platform is easy to navigate and intuitive to use. I can create multiple feeds to see previous posts as well as scheduled posts. I can see how my posts have performed with their powerful analytics and use this insight to create new posts. I can use all of these features across every social channel which makes posting a message so much easier. Instead of logging into multiple apps or websites I can see everything in one place!
What do you dislike about the product?
Hootsuite is great for planning and scheduling social media posts across multiple channels. Unfortunately I'm not able to tag people in LinkedIn or Facebook posts which reduces overall post visibility.
What problems is the product solving and how is that benefiting you?
I'm able to plan and schedule social media content ahead of time to ensure our content rolls out when we want it to. I'm also able to assign and sign off on content for other team members which helps with our overall brand continuity. The analytics Hootsuite has allows us to fine tune our message and create better content. Better content has helped us to create better campaigns and generate more leads.
Recommendations to others considering the product:
If you aren't using Hootsuite already for social media management, you should be! Every other product is trying to replicate what Hootsuite already does so well! Weather you are a one person team or have multiple social gurus Hootsuite makes scheduling, monitoring and planning for posts easy!


    Publishing

Effective social media scheduling

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
Great way to schedule tweets both short- and long-term, the different feeds view on the homepage makes planning across multiple platforms much easier. Analytics are also helpful.
What do you dislike about the product?
Limited features on hootsuite, for example, when scheduling tweets, the ability to post a photo is there but there is no way to tag users in that photo, nor is there an accessibility description of the photo available to add as there is on Twitter, which limits benefits of scheduling vs. posting directly to Twitter.
What problems is the product solving and how is that benefiting you?
Long-term and future tweet scheduling, especially relevant for monthly deals and specials.
Recommendations to others considering the product:
Helpful for a variety of factors, ease of social media scheduling is the main draw, but analytics and cross-platform monitoring are also very helpful.


    Ivanna B.

Must improve...

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
The possibility of scheduling social media, especially Instagram, the ability to delegate responsibilities, being able to monitor social media without leaving the tool.
What do you dislike about the product?
Hootsuite is slow, it is very expensive, it is not user-friendly as it is not easy to use. The free version is very limited.
What problems is the product solving and how is that benefiting you?
Twitter and Instagram Programming
Social Media Monitoring.
Recommendations to others considering the product:
It is a good tool for scheduling Social Media content, although it takes a long time to load because it is very slow.


    Jackie B.

Started with Ow.ly - stayed for the entire suite

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
We'd been using Ow.ly for a very long time. It was fast, reliable and easy to use.
So after they were acquired we stayed with the product, and expanded our use to Hootsuite
What do you dislike about the product?
Would have been fine if they stayed autonomous.
What problems is the product solving and how is that benefiting you?
We needed to fit urls into our content in a way that was fast, easy and would not break.
Recommendations to others considering the product:
Ow.ly is great and Hootsuite for social media management just makes it all easier


    Melissa C.

Having active social medias without actually being there!!!

  • November 18, 2018
  • Review provided by G2

What do you like best about the product?
Hootsuite is an absolutely great software, I love that I can schedule posts out and do not have to worry about it after that, the calendar view is awesome because I like to visualize quickly and be updated without much problem, and this software helps me to know what's going on without much problem. I found really great that I can follow other streams on Hootsuite, but I do not actually follow them on the social accounts, so I can watch what our competitors are doing anonymously. The auto link shortener is pretty great too. Also, since it can be difficult to use the software this software, i appreciate the fact that I can watch videos of other user that help me to understand how it works. It is time saver, and I can load up my posts and forget about it, the program notifying me automatically if something needs to be refresh or if anything went wrong. I appreciate as well that it works with almost any social media, it does not limit the brand reach.
What do you dislike about the product?
I have had some problems with the tagging process, because sometimes it does not allow me to tag people or pages from there and I have to manually go in and tag the accounts, that I use in many social media platforms, so It can be time consuming, But without that, works very very well, do not have anything else bad to say.
What problems is the product solving and how is that benefiting you?
Nowdays, the social media platforms are essential if we want a small company, like Super King Foods brand, to become more known and to achieve a high position among the competition. That's exactly in what Hootsuite has benefited us, we have saved a lot of time, because we are constantly planning and developing projects in other areas of the companie, so we don't have the time or the budget to contract a whole community manager team, like big companies can, so we have to handle the social media ourselves. Hootsuite has really help us with the workload, it is easier now to be working on other stuff in the company, without abandon this important aspect, it's easier as well to plan the promotions of the coming post, and even the future announcements are set up, while we still work on the developing of it, which is totally amazing. Thanks to hootsuite we have achieve a regional reputation of a company that is interesting in informe their clients about their future plans.
Recommendations to others considering the product:
I would recommend hootsuite for three reasons:

-Keeps your organize and worries-free while you can be active on social media and working in other fields at the same time.
-Your company will be updated and with fresh information for your clients.
-It is easy to set up and not expensive at all.

I totally recommend this.


    Hospitality

Easy to work with.

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
I really enjoy the easiness of how to work the program.
What do you dislike about the product?
There is nothing I dislike about it. I believe everything is amazing.
What problems is the product solving and how is that benefiting you?
It makes uploading content to social media a lot easier.


    Eliza S.

Helpful for posting to Facebook and Twitter, not as much with other social media platforms.

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
I enjoy the feature to schedule posts for Facebook ahead of time.
What do you dislike about the product?
I do not like the inability to utilize Instagram well or the ability to tag people on the Facebook posts.
What problems is the product solving and how is that benefiting you?
The ability to schedule ahead of time for holidays, time off school, and regulate how many times we are posting for different events.
Recommendations to others considering the product:
Don't use for instagram


    Erdem A.

Perfect for automating social media posts

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
I like the ability to schedule our social media posts with a few clicks. The post previews are useful for planning and arranging subsequent posts. The scheduler is very useful in tracking your progress and post spread.
What do you dislike about the product?
Their new dashboard is a bit slow and sluggish, even though it looks better and easier to use. Analytics tools are limited in features and require you to upgrade to higher packages.
What problems is the product solving and how is that benefiting you?
We automate our social media reach through this tool. We create content at a steady pace, and can spread out our publishing times easily to maximize reach. Analytics tools are nice to have, but not packed with too many features. We use other tools for this job.
Recommendations to others considering the product:
It's one of the best tools for the job, because it's very easy to use. It's also nice to have most of your social media tools in one place. However, if you're looking for more features, you might want to look elsewhere.


    Religious Institutions

Hootsuite is very helpful but still has some areas to be improved

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
I enjoy the fact that it's a one-stop shop for my media team to post, see a calendar of scheduled posts, and post to multiple sites at once.
What do you dislike about the product?
I don't like the fact that videos won't post to Instagram without a secondary click through the mobile app. I also don't like the fact that many times I will post one square piece for instagram, twitter, and facebook, only to have twitter shut me down because dimensions don't fit by 40 pixels or something. The other annoying thing is the character allowance. It's not Hootsuite's fault, but it'd be nice if I could do one scheduled post, then have an option within that scheduling to make a second version just for another site, rather than doing multiple posts for the same thing just to shorten my text.
What problems is the product solving and how is that benefiting you?
We are able to schedule out multiple social media pieces at once, saving time and thought throughout the week.