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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,467 reviews
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External reviews are not included in the AWS star rating for the product.


    Medical Practice

Great app, really helpful for my company. User friendly, easy to navigate.

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
How easy it is to schedule a handful of posts, also the recommended post time feature I have found really helpful.
What do you dislike about the product?
Can't move around tags when tagging people in posts. Also formatting is not always the same as in Hootsuite vs the actual social media app so constant updating to that would be helpful. I have had to go back and edit posts on instagram and Facebook after to make formatting clean nd professional.
What problems is the product solving and how is that benefiting you?
Helps create a plan for posting, the calendar option is great. Also the fact that it tracks everything from followers to accounts reached, helps me gauge what is working and what is nt for my company.


    Higher Education

Good product for the price

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is easy to use with an accessible interface. I enjoy the quick performance score on the homepage and consistently updated suggestions to improve content. Scheduling posts is a breeze. We use this daily and a platform like this is a necessity to our team.
What do you dislike about the product?
I wish there were an easier way to post Instagram stories that includes using features that are in the app like a question box or countdown.

We have run into a couple of instances where we scheduled a post way in advance and when it comes time to post, the image seems to glitch and we have to redo the post since the platform could not "remember" the photo.

Customer support can take a while to reach but they do always follow up.
What problems is the product solving and how is that benefiting you?
It's helping us optimize our platform to our users in real time. It takes some of the guessing out of the quation.


    Harriet W.

Easy to use and great for improving efficiency

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
AI to help craft social posts, schedule posts for multiple platforms at once, preview how your post will look. We use the variety of tools daily.
What do you dislike about the product?
The link shortener could be improved by making it more obvious it has been shortened.
What problems is the product solving and how is that benefiting you?
It's allowing us to save time by bringing our social media profiles into one place where we can manage them simultaneously.


    Broadcast Media

Socia media connectivity

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
A platform to connect multiple social media accounts from various platforms like facebook, linkedin, twitter to create posts.
What do you dislike about the product?
adding facebook account is laggy as it requires multiple attempts. Now i dont have that issue.
What problems is the product solving and how is that benefiting you?
The Ai assistant is very helpful in creating posts. great tool


    Marketing and Advertising

A tool for my social campaigns

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
I have been working with the team that handles social media campaigns. As a part of my personal development, I have been creating campaigns for my org.
What do you dislike about the product?
Great software as I use it occasionally hence no issues with it.
What problems is the product solving and how is that benefiting you?
It shows analytics in graphical presentation. The AI assist feature is great for creating posts


    Jamie V.

Easy interface, easy to connect all social accounts.

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to schedule posts, especially when using the duplicate function. I set up my entire week of social media posts in minutes, game changer.
What do you dislike about the product?
Getting a hold of someone, I had to create a second account because I was lock out of the other account and I no longer had access to the email the original account was created under. Support was impossible to get ahold of, and when I finally received a respond completely useless. Hard to cancel my CC.
What problems is the product solving and how is that benefiting you?
It's helped me manage my social media posts more efficiently and I can confirm their accuracy at a glance.


    Christopher D.

Hootsuite: The Control Tower That Helped Me Organize My Social Media Mess.

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it easy to keep track of all my social media accounts and the scheduling tool is a huge help too and this is what I love most about it. I can prepare posts for Facebook, Instagram, X, and LinkedIn all at once, days ahead of time. I used to have to switch between different programs to hit the "Post" button at the proper time, but now I can do it all from one dashboard. The reporting tools are also quite detailed, and when I show them to leadership, I look like a data genius.
What do you dislike about the product?
Honestly, I wish Hootsuite had a more intuitive inbox system like Agorapulse. I also really miss a built-in way to tweak visuals or hashtags per platform from the same window—it’s clunkier than it should be. A dark mode wouldn’t hurt either, especially during late-night scheduling sprints.
What problems is the product solving and how is that benefiting you?
Before using Hootsuite, I was drowning in the chaos of managing accounts separately—trying to keep up with live posts, switching between mobile apps, and compiling analytics manually. Hootsuite brings everything into one place, which saves me hours each week and reduces the mental clutter of switching platforms constantly.


    Jordan P.

Hootsuite makes our work easier

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
I love that it brings all of our social platforms together and makes everything more streamlined and simpler. Support is always helpful, and its easy to add it to any workflow, even easier than using the native applications.
What do you dislike about the product?
I wish it had a bit more listening features that were available in the lowest plan
What problems is the product solving and how is that benefiting you?
Using the native apps is too time consuming and clunky. Hootsuite makes it easy.


    Sports

Hootsuite - The Best Calendar in the Business

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
I love that Hootsuite is all encompassing and super user friendly. With the easy to use analytics and connections to all platforms, it makes it so easy to track progress and implement social media campaigns. In addition, I love how easy it is to move things around and visualize my social media calendar. I use it almost daily and even have easy access on my phone but can schedule posts then leave it be and not have to worry as I live my life.
What do you dislike about the product?
I wish when I went to edit a post that I could edit across all campaigns without having to go into each individually.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me to visualize our content calendar and schedule posts while also giving me the ability to evaluate their effectiveness.


    Lilian B.

Great program

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
I like the social score, and trying to better it week by week. Hootsuite is great at showing where we shine and where we can improve, which is very helpful in the destination management and tourism space when we're promoting our town in a sustainable and friendly way
What do you dislike about the product?
I think it's because there is no way to back log information, but it's difficult to get it to show us our Instagram follower stats. I am sure this will be fixed in the future as it gets to know our platforms, but for now it only shows us our Facebook following
What problems is the product solving and how is that benefiting you?
Just better understanding where we are compared to our industry and competitors