Hootsuite
HootsuiteReviews from AWS customer
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I've been using Hootsuite for years and I've never been disappointed!
What do you like best about the product?
I really love how user-friendly Hootsuite is. I've trained multiple people on how to use it, and they've picked it up so fast because the site is easy to navigate and organized in a very digestible way. The periodic updates make the site even better, not more confusing, which is really helpful.
What do you dislike about the product?
Sometimes when I use Hootsuite to schedule videos, it changes the video quality or even makes it distorted. I also wish tagging accounts on Instagram was easier. Instead of the accounts popping up like Facebook, I have to type out every handle individually.
What problems is the product solving and how is that benefiting you?
I love that Hootsuite keeps everything organized and concise for social media management. The home page delivers all the information I need to know and the calendar helps keep me organized and up-to-date on what we have upcoming. The social media analytics was a game changer. It takes the hard work of data collection and monitoring off my plate. My clients love it, and it helps me redirect my time to focus on the bigger picture and strategy tactics.
A great tool for making social media easier to manage
What do you like best about the product?
I love having the ability to post to multiple platforms from one place. While I can still customize each platform's post, I only have to upload my media once, and schedule it once, which saves a ton of time. I also love the ability to view all my scheduled posts for every social account in once place.
I really like their Analytics and being able to see my "social score" go up, and their AI feature is nice if you need a little inspiration.
Everything was very easy to connect, and I use it every day.
I really like their Analytics and being able to see my "social score" go up, and their AI feature is nice if you need a little inspiration.
Everything was very easy to connect, and I use it every day.
What do you dislike about the product?
I wish I could see at a glance how many interactions my posts get in a calendar view, like you can in Meta Business Suite. It's also pricey, especially if you need to connect more than 5 accounts, which I do.
What problems is the product solving and how is that benefiting you?
It makes it SO much easier to manage all of my organic social in particular, since I have a lot of other duties at my company, but social media is very important to us.
Hootesuite has done what we needed
What do you like best about the product?
My favorite part about Hootsuite is that I can manage all of my social media accounts by organization and by social media channel.
What do you dislike about the product?
I can never find the people and/or organization I want to tag on Linkedin or Facebook. I have to manually find the post after the fact and add tags.
What problems is the product solving and how is that benefiting you?
We had no way to get proper reporting on our social channels before. Hootsuite offers a ton of different metrics to review.
Good Organizational Tool, but Consider Cost-Effectiveness
What do you like best about the product?
I appreciate Hootsuite's easy and intuitive setup process, despite a minor error on our part with Twitter. I like the organization component with the calendar and scheduling features, which help me decide when to post. The insights scores reflecting our posts' impact are also beneficial.
What do you dislike about the product?
I find the cost for Hootsuite's yearly plan quite steep, especially considering we mainly use it for scheduling posts on multiple platforms. While the impact score is a helpful feature, it's not a primary metric we rely on to measure our success. Additionally, I feel that the time taken to create posts remains largely unaffected, as Hootsuite does not aid in content creation itself.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to schedule and organize social media posts effectively, relieving the stress of posting while traveling and providing insights into post impact.
Great for Planning and Analysis
What do you like best about the product?
I enjoy the planning pages that show in different views that allow for different creator interactions. I like seeing things as a calendar where some on my team prefer lists. I also like the myriad of analytics that are available for us to use. I have slowly been adding metrics to our dashboards and reports that have helped us improve our effectiveness. Lastly, i appreciate how reliable it is. We rarely have outages and when we do, they are very quickly solved. some of our other messaging softwares are not as dependable.
What do you dislike about the product?
I think the AI writer isn't very strong and there do tend to be some connection issues at times depending on the platform you are using. Sometimes, I do believe this is more on the platform than Hootsuite. The price can also be a bit jarring. Introductory offers can be very nice price wise, but after a year or so, the price can jump significantly.
What problems is the product solving and how is that benefiting you?
It is pulling active metrics and allowing me to display and easily pull them for our reports. We do reports monthly and quarterly, and I am able to grab data easily and discuss. This also goes for specific posts. Hottsuite also allows us to draft our social posts a week ahead of time allowing us to do a full review of the content before posting.
Social Media at Ease
What do you like best about the product?
I love the ease of posting to multiple social media platforms in one place. It saves me time, and effort when I'm in the busy season of my work life. Grateful to have it to use.
What do you dislike about the product?
Nothing, it's great for my needs. I use it daily for my work.
What problems is the product solving and how is that benefiting you?
It's solving the ability to post news in one area across multiple social media sites. I haven't really utilized as best as I probably should.
Great partner for long term collaboration
What do you like best about the product?
Quick and easy posting on multiple channels
What do you dislike about the product?
Limitation of videos size uploaded.
Limited emojis available
Limited emojis available
What problems is the product solving and how is that benefiting you?
Time solving. Consistent and repeat of posting system
Easy to use
What do you like best about the product?
Being able to schedule ahead, especially for weekends
What do you dislike about the product?
Limits on mobile push notifications in IG
What problems is the product solving and how is that benefiting you?
Helping use review analytics easily and making our pr agency accountable
One Single Inbox , Save time and Automate social Media
What do you like best about the product?
I like that it has one inbox for all accounts(unlimited accounts) , inbox replies and saves me a lot of time.
What do you dislike about the product?
It's expensive, but worth the time it saves.
What problems is the product solving and how is that benefiting you?
It solves me being able to access multiple customers accounts at the same time.
User Friendly with Good Analytics
What do you like best about the product?
The platform is user friendly and intuitive. The reporting tools provide valuable insights in a format that makes it easy to share with stakeholders. The Save As Draft feature is helpful, along with the option to easily customize content and images by platform.
What do you dislike about the product?
No major dislikes, but would like to see them continue to keep up with AI advancements.
What problems is the product solving and how is that benefiting you?
Time management, planning and research.
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