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Hootsuite

Hootsuite

Reviews from AWS customer

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6,467 reviews
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    Namrata K.

Good for Managing Multiple SaaS Clients

  • September 21, 2025
  • Review provided by G2

What do you like best about the product?
Multi account dashboard is a backbone for our content agency. Managing social media for multiple saas clients used to mean logging in and out of different platforms all day long. Now I can see everything from one screen and switch between client accounts without losing my mind.
What do you dislike about the product?
Mobile app is pretty hard for quick edits. Sometimes clients want last minute changes to posts, and trying to make edits through the mobile app is frustrating.
What problems is the product solving and how is that benefiting you?
The main problem Hootsuite solves. It helps us manage social media for many clients without going crazy. Before using it, our team had to log into each social media site separately for every client. Sometimes we would accidentally post the wrong content on the wrong client's account, which was really bad when working with business clients. Now we can see everything in one place, so we don't make these mistakes anymore.


    Padma V.

Essential tool that scales with growing client base

  • September 21, 2025
  • Review provided by G2

What do you like best about the product?
Stream monitoring genuinely helps catch engagement opportunities in real-time. For our gen z clients particularly, being able to respond quickly to comments and mentions across multiple platforms from one place has improved our response times dramatically. It's not just about posting content anymore.
What do you dislike about the product?
Instagram limitations are genuinely annoying, especially for personal profiles.
What problems is the product solving and how is that benefiting you?
Client approval long process eliminated. Approval workflow feature has transformed how we handle client relationships. When creating wedding e-invites or corporate branding campaigns, getting client sign-off used to involve endless email chains and version confusion. Now clients can review, approve, or request changes directly in the platform with clear timestamps and notes. This has reduced our project timelines by at least a week per campaign.


    Nhi N.

Great platform for scheduling content

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
I liked being able to schedule different content across 3 social media channels. It's easy and straight forward to use and you can schedule content months in advance. I appreciated the analytics component of Hootsuite as well.
What do you dislike about the product?
I wished we can adjust the sizing of certain images and change fonts with more ease.
What problems is the product solving and how is that benefiting you?
Makes content creation and scheduling much easier especially for those who manage different channels. It also helps with those who lead social campaigns.


    Chad P.

With Hootsuite I Am Able To Save Time And Stay Organized With Social Media Posts.

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
There’s a lot of time I save when I’m able to schedule posts for the entire week from different accounts. Hootsuite saves time when I don’t have to log into every single account. I also like the calendar view option. Its super useful for organizing different posts and this also helps me to make sure nothing is missed. Hootsuite also serves to manage a single location for comments and this makes the whole process of engagement a lot easier.
What do you dislike about the product?
I would say the reporting needs improvement because I tend to search for the needed metrics more than I want to. I don’t rely much on the mobile app because, the same way the desktop version is, it is not as refined. I also have to say I’ve encountered some issues with scheduled posts that might force me to go over things more than I want.
What problems is the product solving and how is that benefiting you?
I have to say, thanks to Hootsuite, I save hours every day I would have spent trying to manually manage all my social channels. Now, I am more organized and I have content published on a constant basis, which allows me to reallocate my attention to more important things aside from the strategy. I don’t have to constantly chase posts anymore.


    Education Management

Makes Social Media Management Easy

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
That you can see and edit all Social Channels in one place
What do you dislike about the product?
There is nothing that I can't think of anything right now.
What problems is the product solving and how is that benefiting you?
Managing many social channels at once.


    Ayushi K.

Solid Choice for Small Agency

  • September 14, 2025
  • Review provided by G2

What do you like best about the product?
Unified dashboard that saves us hours every week. Instead of juggling logins for different client LinkedIn accounts, we can schedule posts for everyone from one place and see all comments and messages in a single inbox. LinkedIn analytics show us exactly when our clients' audiences are most active, so we're not just guessing when to post.
What do you dislike about the product?
Mobile app is clunky compared to desktop other than I don't have any issue. It does the job well for us.
What problems is the product solving and how is that benefiting you?
Hootsuite's dashboard helps us to see all our clients' LinkedIn activity, schedule their content weeks in advance, and catch every comment or message instantly. This means we can actually focus on strategy and growing our clients' presence instead of just keeping up with daily tasks. Basically turned us from stressed freelancers into a real agency.


    Suman T.

Solid Platform for Multi-Client Management

  • September 12, 2025
  • Review provided by G2

What do you like best about the product?
CSV bulk upload feature is what keeps me organize while managing 12 different client accounts from our little agency in Ahmedabad.
I remember my first week here, I was manually scheduling posts one by one. Now I just dump everything into a spreadsheet on sunday nights, upload it through Hootsuite, and boom, two weeks of content across LinkedIn, Twitter, and Instagram is scheduled in maybe 20 minutes.
What do you dislike about the product?
Many times it loses connection from social media channels, which is annoying. It asks me to reconnect again and again.
What problems is the product solving and how is that benefiting you?
Hootsuite basically saves me from social media chaos. Trust me, managing 12+ client accounts across different time zones used to be a nightmare.
The time zone problem was killing us. Before Hootsuite, I was literally setting phone alarms to post content for our London clients at 9 AM while also hitting optimal times for our Middle East accounts. Now I just bulk schedule everything on sunday evenings and let it run automatically. It saves probably 15-20 hours per week just on scheduling alone.


    Elena R.

Makes social scheduling less stressful!

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
I like that I can plan out posts across different platforms from one dashboard. The calendar view makes it simple to see what is scheduled for the week and adjust quickly. The bulk upload saves me a lot of time when handling campaigns.
What do you dislike about the product?
The pricing feels a bit high for small teams. The analytics could also go deeper, especially when comparing performance between platforms.
What problems is the product solving and how is that benefiting you?
It helps me manage multiple client accounts without constantly logging in and out. I can track engagement, respond to comments, and keep a consistent posting schedule. This reduces stress and gives me more time to focus on strategy rather than manual posting.


    Zuhaib I.

Hootsuite Keeps My Social Accounts Organized in One Place

  • September 07, 2025
  • Review provided by G2

What do you like best about the product?
I am on Hootsuite daily scheduling posts for the various brands I work on. A calendar view helps everything get lined up and planned out in advance, which makes it easy to check for content gaps. Mostly, when messages are coming in from different platforms, I use it to track that without having to log in to each account.
What do you dislike about the product?
The reporting is a bit limited unless you pay for the upselling which can get frustrating when all you need are some quick insights for my team. The mobile app is clunky too – I’ve had times where scheduled posts didn’t sync properly. Reconnecting accounts can sometimes be a hassle, especially Instagram and Facebook.
What problems is the product solving and how is that benefiting you?
Hootsuite keeps me in one place so that I’m not wasting time bouncing around different platforms or missing messages. Hours a week are saved on scheduling alone, not to mention how much simpler it makes working together with others when everybody can see what’s in store.


    Kriti J.

Strong Scheduling & Analytics

  • September 07, 2025
  • Review provided by G2

What do you like best about the product?
I mostly love Hootsuite's analytics and listening feature. This data directly informs us about current real-time trends of our users, so we can leverage it in my SEO strategy because social media trends directly impact SEO.
What do you dislike about the product?
The learning curve and interface complexity can be overwhelming initially. When I first started using Hootsuite for OnPrintShop's social strategy, it took nearly two weeks to fully optimize our workflow and understand all the features.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the massive challenge of running coordinated social media campaigns across multiple platforms while handling SEO responsibilities. The biggest problem it solves is the disconnect between social media trends and SEO strategy.