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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,465 reviews
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External reviews are not included in the AWS star rating for the product.


    Education Management

Intuitive Interface, But Platform Integration Needs Improvement

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive to use. Ease of use is great. Valuable tool for managing social media.
What do you dislike about the product?
The various platforms don't always work well together
What problems is the product solving and how is that benefiting you?
Easy to manage multiple accounts


    Sophie M.

Simple and Easy to Use - Highly Recommend

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
It's simple and easy to use. Clear planner and that you can write posts across multiple platforms in one go. I use it to schedule every post.
What do you dislike about the product?
Occasionally you loose drafts on of your content and sometimes the tagging of people and companies doesn't work properly.
What problems is the product solving and how is that benefiting you?
Time is takes to create and post across multiple platforms. It serves as a great visual way to see all the posts that have gone out in one place.


    holly w.

Amazing DM Automation and Analytics, But Needs More Customization Options

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
The DM automation and analytics reports are incredible!
What do you dislike about the product?
Wish I could change the colours on the report and ability to add trending sounds.
What problems is the product solving and how is that benefiting you?
Can manage multiple accounts and also use it the mobile push notifications to keep me up to date with what has been scheduled.


    Chris M.

User-Friendly Layout and Analytics, But Streams Get Crowded with Multiple Accounts

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
The layout and how easy it is to use Hootsuite. I like the fact that there are analytics to show me whats performing well and that i can go back and look at data. Customer support is great, though ive not used it much. I use Hootsuite on a weekly basis and have found it easy to integrate to all my linkedin accounts.
What do you dislike about the product?
The streams section needs to have a better layout as when you have over 4 accounts to look after its a very busy platform.
What problems is the product solving and how is that benefiting you?
It allows me to post on multiple social sites and also show what posts are doing well


    Hospital & Health Care

Intuitive Planning with Smart AI, But Occasional Lag Issues

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Its the most straightforward social media planning tool that I've used, and I find the AI suggested times and hashtags both really helpful. I like that you can draft posts in the calendar so that you can easily plan posts ahead before they're fully ready. The analytics section is also a great feature and saves me time having to go manually into each platform to track engagement.
What do you dislike about the product?
It can sometimes be a bit laggy. For example I'll click on a day to schedule the post, and when I click save it will be scheduled for a different day.
What problems is the product solving and how is that benefiting you?
I manage multiple accounts posting everyday, so Hootsuite is a major time-saver to set up content each day. It is also helpful as its easy to have multiple users logged in, so if I'm unavailable, my manager can edit or schedule posts as needed so it isn't locked to one person, whereas having multiple people log in to multiple social media accounts can be a security issue.


    Summer B.

User-Friendly UX Makes Scheduling a Breeze

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Very user friendly, good UX - easy to schedule and integrate everything
What do you dislike about the product?
It needs to be more UK friendly e.g. national UK days
What problems is the product solving and how is that benefiting you?
Efficiency and consistency across social media


    Transportation/Trucking/Railroad

Great Multi-Platform Posting, Occasional Profile Disconnects

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Availability to post on different social media platforms at the same time
What do you dislike about the product?
sometimes it disconnects my social media profiles
What problems is the product solving and how is that benefiting you?
It helps to ensure consistent marketing communications in all of business social media channels.


    Mbali B.

Effortless Social Media Management with Powerful AI and Scheduling Tools

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
It’s really easy to use and quick to set up, which makes managing multiple social media accounts effortless. The AI suggestions for captions, hashtags, and posting times have noticeably improved our engagement and reach. The suggestions for posting times also help ensure our content goes out when our audience is most active, which has made a clear difference in visibility and interaction. Integrating Hootsuite with our other tools was seamless, and having everything, from scheduling to analytics, in one platform saves so much time.

Earlier this year, I even used Hootsuite’s analytics to compile a detailed performance report, which my Director was really impressed with. It’s become part of our daily routine now. It's reliable, efficient, and a great way to keep our social media strategy organised and effective.
What do you dislike about the product?
The mobile version feels a bit limited compared to the desktop interface.
What problems is the product solving and how is that benefiting you?
Before using Hootsuite, it was difficult to plan, post, and track everything across accounts, but now it’s all streamlined in one place.

It also helps us stay organised with clear content calendars and automated scheduling, saving a lot of time. The analytics tools make it easy to measure what’s working, and the AI suggestions guide us on how to improve posts for better reach and engagement. Overall, it’s helped us work smarter, not harder — and our growth in followers and engagement clearly reflects that.


    Jessamy A.

Seamless Social Media Management with Hootsuite

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been using Hootsuite for over a decade, and it’s been a staple in my social media career from day one. The platform makes it easy to schedule and manage content across multiple channels - no overcomplicated steps, no fuss. The interface is intuitive, which helps when juggling posts in different time zones or managing multiple accounts at once. I especially like the built-in tools like OwlyGPT, Listening, and Plan - they make strategy and scheduling feel seamless instead of stressful. The competitive analysis feature has been handy for keeping tabs on trends and performance without jumping between apps. Overall, Hootsuite keeps evolving with what I need as a marketer. It’s reliable, efficient, and saves me hours every week - exactly what a good social media tool should do.
What do you dislike about the product?
In the past, Hootsuite’s limits on how many social accounts we could manage made things tricky for our small marketing team - especially when juggling multiple brands. That’s improved now, but it was definitely a challenge before. I also still find it frustrating that I can’t tag people on LinkedIn through Hootsuite - it’s inconvenient when working with partners and influencers, and usually means I have to post natively instead.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me manage social media more efficiently by letting me schedule posts across multiple platforms and time zones - saving hours every week. Having everything in one place for planning, editing, and publishing makes my workflow smoother and more organized. The competitive analysis tools also help me keep an eye on what’s working in the industry and adjust our strategy faster.


    Sean C.

Absolutely Love Hootsuite

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
Analytics, Ability to post and remove content from the platform (as X has been a nightmare of late). I like the suggested times to post too.
What do you dislike about the product?
I wish the suggested times were more easily accessible to view, and tagging is a problem from Hootsuite sometimes, especially if you don't know the handle and want to search.
What problems is the product solving and how is that benefiting you?
provides me constant insights into how my accounts are performing and allows me to provide measurement for my clients. It does this with precision and ease from a user experience pov. super easy to use