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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,453 reviews
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    Chrisdee L.

Effortless Social Media Scheduling for Beginners

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
Scheduling posts across multiple platforms at once is straightforward. As someone new to this role, I found it easy to get started, quickly learn the system, and smoothly take over social media management from my predecessor.
What do you dislike about the product?
Once a post is published, you can't edit it, so if you need to make changes, you have to delete and repost, which I find frustrating. There are also many extra features that I haven't used or that don't apply to our needs, making it feel like a waste of money.
What problems is the product solving and how is that benefiting you?
Cutting down the time spent posting/scheduling social media posts.


    Marketing and Advertising

Easy Setup, But Reporting Needs Improvement

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite was very easy to setup and configure.
What do you dislike about the product?
the reporting and analytics made it difficult to piece together a truly compelling story when compared to other options.
What problems is the product solving and how is that benefiting you?
It was a good option to easily schedule posts across multiple platforms from a single place.


    Industrial Automation

Effortless Social Planning Across Channels

  • December 27, 2025
  • Review provided by G2

What do you like best about the product?
Easy to plan social posts on different channels
What do you dislike about the product?
Tagging of personal LinkedIN accounts in posts
What problems is the product solving and how is that benefiting you?
Easiness to posts the same post on different channels or with small edits in the content.


    AZ Media M.

A Constant, Evolving Partner in Social Media Management

  • December 26, 2025
  • Review provided by G2

What do you like best about the product?
I have used Hootsuite since launching my company in 2012. Social media is a rapidly changing entity with new platforms coming, and older ones changing or going defunct. Throughout all this continual turmoil, Hootsuite has been a constant, evolving along with the changing social media landscape. Hootsuite creates new tools, refines and updates older ones, and it is always in step with the pulse of social media. From analytics, to scheduling, to listening, Hootsuite is the ONLY scheduling tool that does everything. Customer service is topnotch as well. Truly, I love everything about Hootsuite!
What do you dislike about the product?
While I am fortunate to have started as a legacy member of Hootsuite, I know that prices have had to increase to accommodate updates and changes. I know these updates in tools are absolutely essential, and appreciate that Hootsuite invests in improvements for users. But many of the social media manager groups to which I belong talk about how pricey it is for solopreneurs.
What problems is the product solving and how is that benefiting you?
Hootsuite makes managing multiple accounts and platforms an efficient and collaborative process that is easy for my team to use.


    Michael T.

Effortless Social Media Management and Planning

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to schedule or do daily posts as well as see a visual of the posts before they go out. I also like seeing the posting calendar. The initial setup of Hootsuite was very easy.
What do you dislike about the product?
The only thing I could think of is pricing, as the price has increased a lot over the years.
What problems is the product solving and how is that benefiting you?
Hootsuite allows easy access to manage social media posts, making scheduling and posting effortless. I like the visual calendar and how I can see post previews before they're published.


    Jenna P.

Effortless Social Media Scheduling with Hootsuite

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
I like using Hootsuite to schedule social media posts in a snap.
What do you dislike about the product?
Sometimes posts don't publish and I have to go back and publish them manually.
What problems is the product solving and how is that benefiting you?
Making it easier and more user friendly to schedule and publish social media posts.


    sab a.

Effective Social Scheduler with Room for Improvement

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
I like that Hootsuite helps my company with social media scheduling and posting, allowing us to post on multiple platforms at once. I also appreciate the ability to schedule things in advance, which is really convenient. I think the analytics work well too, providing useful insights.
What do you dislike about the product?
I don't like that I can't tag users in photos or @ mention their profiles when writing captions. The bit rate limitations for Instagram are incorrect, and sometimes Hootsuite tells me I can't post a video because the bit rate is too high, so then I need to post the video from my phone.
What problems is the product solving and how is that benefiting you?
Hootsuite helps us post on multiple platforms at once, schedule in advance, and the analytics work well.


    Paola R.

Seamless Scheduling and Analytics with Hootsuite

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Since we transitioned to using Hootsuite as our primary platform for content scheduling, our Marketing team has found it much easier to schedule posts and monitor analytics, along with taking advantage of the many other features the platform offers. I especially love the customization of the reports, which makes it easy to share analytics with my team members who are not on the Hootsuite platform. Additionally I feel as though the Hootsuite customer support is quick to address questions, concerns and suggestions.
What do you dislike about the product?
I just wish the content calendar preview offered a full month view instead of only showing one week at a time. Having a month-long calendar would make things much easier to manage and greatly improve usability.
What problems is the product solving and how is that benefiting you?
Hootsuite addresses the problem of disorganized content scheduling. Since we started using Hootsuite, our workflow has become much more streamlined and efficient.


    Fauzan M.

Effortless Multi-Channel Posting and Seamless Content Planning

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
The ability to post simultaneously and synchronously across our social channels. I also appreciate that I can schedule post well in advance and make edits when necessary. The integration of calendar also makes my life easier with content planning by linking it directly to our plethora of events.
What do you dislike about the product?
Sometimes I wasn't able to post directly to LinkedIn via Hootsuite. I believe this is due to LinkedIn sign in feature but I wondered if this is something you have come across previously.
What problems is the product solving and how is that benefiting you?
It brings all events to one place and make it easier for us to post without having to constantly navigating off and on from different social channels.


    Lori G.

Effortless Client Management in One View

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Convenient, easy to see all clients at once, I use Hootsuite at least 2x weekly.
What do you dislike about the product?
I don't like that I can't see my upcoming posts on the Streams anymore. I used that a lot.
What problems is the product solving and how is that benefiting you?
Multi client social media management, so much easier than individual posting, and scheduling!