We are a reseller of products and provide services and products to our end customers, using solutions like Megaport.
Depending on the customer requirements, we sometimes need to combine different solutions or rely on our in-house capabilities.
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Streamlined connectivity offers flexibility but requires enhanced visibility
What is our primary use case?
How has it helped my organization?
Megaport simplifies the connectivity process. It allows you to log in to their portal page, select the modules, bandwidth, cloud side, and then initiate the connection swiftly. This ease of use in management and configuration fascinates end customers and aids in the management of their IT infrastructure.
What is most valuable?
The pricing model of Megaport is appealing, along with its flexibility in providing connectivity to end customers. The process is very streamlined, allowing for quick configuration and management.
What needs improvement?
There are no notable complaints from customers regarding Megaport, and there hasn't been any identified need for improvement.
For how long have I used the solution?
We have been utilizing Megaport for close to five years now.
What do I think about the stability of the solution?
We have not experienced any stability issues and have not received any complaints from customers regarding this.
How are customer service and support?
There hasn't been any need to contact Megaport's customer support that I can recall.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is very quick and efficient. Within an hour, you can have configurations set up, which makes it really simple.
What was our ROI?
The solution simplifies management, provides flexibility, and facilitates easier management of IT infrastructure, which contributes positively to ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing model is one of the features I personally like about Megaport.
Which other solutions did I evaluate?
Aviatrix is another tool that is similar to Megaport. It also provides additional features like a transit gateway between clouds.
What other advice do I have?
There is competition from other companies, so Megaport needs to improve its visibility and market itself as a one-stop-shop solution.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
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