ServiceNow Workflow Data Fabric
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Seamless Data Integration and Real-Time Workflow Automation
What do you like best about the product?
What I appreciate most about ServiceNow Workflow Data Fabric is its ability to effortlessly link data from various systems, effectively eliminating silos and offering a comprehensive, unified perspective on information. Additionally, it improves workflow automation by making sure the necessary data is accessible in real time, which supports more intelligent and quicker decision-making.
What do you dislike about the product?
One limitation of ServiceNow Workflow Data Fabric is the complexity involved in its setup and integration, which often demands considerable configuration and specialized knowledge. Furthermore, when working with extremely large datasets or intricate data models spanning multiple sources, performance may decrease noticeably.
What problems is the product solving and how is that benefiting you?
ServiceNow Workflow Data Fabric solves the problem of disconnected data spread across multiple systems by creating a unified, real-time data layer. This helps improve decision-making, streamline workflows, and reduce manual effort by ensuring teams have consistent, accessible, and actionable information across the organization.
Unified Data Access Made Easy
What do you like best about the product?
I like the ability to reference both static and dynamic data. I can connect to data lakes as well as traditional data sources in one platform.
What do you dislike about the product?
Still in its early stages and the integration platform could be more intuitive. It still relies on a technical person to set this up.
What problems is the product solving and how is that benefiting you?
It allows me to aggregate data from disparate sources to provide a single view of employee utilization tied to customer accounts.
Powerful Capabilities, But Setup Is Complex and Time-Consuming
What do you like best about the product?
What I appreciate most is how it consolidates data from various systems into a single, reliable layer that can be accessed throughout different workflows. This integration allows users to avoid searching for information across multiple tools, minimizes duplication, and leads to more accurate processes. With all the data presented in one unified view, stakeholders are able to make decisions more quickly and with greater confidence.
What do you dislike about the product?
The setup process is quite complex, and there is a steep learning curve. It often requires considerable time and expertise to accurately model data sources, define relationships, and establish governance rules.
What problems is the product solving and how is that benefiting you?
Unified data layer/virtualisation: WDF enables access to structured, unstructured, semi-structured, even streaming data from across the enterprise (inside & outside the platform) without having to copy it.
Effortless integrations
What do you like best about the product?
Allows to connect despaired systems with ease. The zero copy functionality is a game changer for data analytics and integrations
What do you dislike about the product?
Nothing to dislike. WDF has replaced a few other tech.
What problems is the product solving and how is that benefiting you?
System data integrations, ETL.
Connects to internal and external data sources
What do you like best about the product?
Ease of managing and its options to use external data to enrich existing workflows, create new automations, and provide real-time, actionable insights.
What do you dislike about the product?
Learning is complex for new users, and search and filtering options are also complex to understand
What problems is the product solving and how is that benefiting you?
It makes easy to connect to external data sources, and that can help get inside analytics in one platform
Streamlined Workflows with Exceptional User Friendliness
What do you like best about the product?
I really appreciate how ServiceNow Workflow Data Fabric genuinely helps us to navigate and manage application statuses efficiently. It seamlessly integrates different departments by creating cases, enhancing coordination significantly. Moreover, its user-friendly interface makes it accessible for laymen, and the support is fantastic. The workflows are customizable to fit our business requirements, making the operation flow very effective. This strength, along with its ability to improve communication and automatically create cases, has notably increased our business efficiency and profitability.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
ServiceNow Workflow Data Fabric improves business operations by integrating departments, automating case creation, and enhancing communication, leading to easier navigation and increased profits.
Automating processes across the entire Organization
What do you like best about the product?
Strong automation process and workflows across the entire organization, minimizing the silos and improving visibility of status of tasks associated to the processes.
What do you dislike about the product?
If implementation is not supported by an expert team directly from vendor or third-party vendor, the implementation could be difficult to implement and consumed by the users.
What problems is the product solving and how is that benefiting you?
Automation of workflows and the visibility of status of tasks and helping with the accountability of tasks not performed on time.
ServiceNow Workflow DataFabric is a powerful data orchestration layer within the ServiceNow Platform
What do you like best about the product?
I like ServiceNow Workflow Data Fabric best for its zero-copy data access and AI-driven automation. It unifies diverse data sources in real-time without duplication, reducing costs and ensuring compliance. Its seamless integration with AI agents enables smart, scalable workflows across IT, HR, and customer service.
What do you dislike about the product?
A key drawback of ServiceNow Workflow Data Fabric is its complex setup for smaller organizations, which may find the initial configuration and learning curve steep due to its enterprise focus. Additionally, dependency on the ServiceNow ecosystem can limit flexibility for businesses not fully invested in the platform, potentially increasing costs or integration challenges.
What problems is the product solving and how is that benefiting you?
Problems Solved: ServiceNow Workflow Data Fabric unifies siloed data, eliminates costly ETL processes, enables real-time analytics, ensures compliance e.g., GDPR, HIPAA and simplifies AI-driven workflow automation.
Benefits: It cuts data handling costs, powers AI agents for faster decisions, scales for enterprise needs, reduces compliance risks, and accelerates ROI with low-code tools, streamlining operations like IT or HR workflows.
Benefits: It cuts data handling costs, powers AI agents for faster decisions, scales for enterprise needs, reduces compliance risks, and accelerates ROI with low-code tools, streamlining operations like IT or HR workflows.
To confused too many mail for all events
What do you like best about the product?
You have the history of all change makes on every tickets
What do you dislike about the product?
To confused too many mail for all events
What problems is the product solving and how is that benefiting you?
To dont lose some information between many services
ServiceNow Workflow Data Fabric: Unifying Data for Smarter, Connected Workflows
What do you like best about the product?
ServiceNow Workflow Data Fabric stands out for its ability to unify data from multiple systems and make it readily available within workflows. It eliminates silos, enabling real-time insights and faster automation without heavy integrations. The low/no-code approach empowers both developers and business users to build smarter, connected processes at scale.
What do you dislike about the product?
Nothing to be mentioned about dislike! But sometimes faced workflow issue, which occurred rarely.
What problems is the product solving and how is that benefiting you?
ServiceNow Workflow Data Fabric addresses the challenge of scattered, siloed data across various enterprise systems. Traditionally, integrating this data into workflows demanded custom development and intricate integrations, which hindered automation. However, Data Fabric unifies and makes information accessible in real time, enabling seamless workflows across applications. This results in faster decision-making, reduced dependence on IT for data access, and more agile process automation, ultimately enhancing efficiency and fostering a connected experience throughout the organization.
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