New Relic Infrastructure agent
New RelicReviews from AWS customer
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Excellent App Monitoring Tool
What do you like best about the product?
The ruby agent we use in our application collects useful traces, and the configurability of the agent as a whole allow us to ID and highlight errors or issues we observe. The web UI performance is acceptable, and allows us to view traces/transactions and aggregate data in useful ways for us.
What do you dislike about the product?
Honestly, the tool is excellent, and the price reflects its dominance. I wish it was an easier sell internally to continue with NR because periodically it comes up in our cost saving discussions.
What problems is the product solving and how is that benefiting you?
New Relic gives us excellent observability to our application and behavior. The alerting helps us ID issues as they occur and respond to them in a timely fashion.
Monitoring made easy
What do you like best about the product?
Best thing what I like about New Relic is their dashboards and also it is compatible with Windows, Linux and Mac operating systems as we have deployed our applications in different platforms. Our distributed system debugging made very easy with the help of new relic and also events are captured in logs which can be traced easily.
What do you dislike about the product?
Only thing I don't like about this is the resource consumption. It needs a lot of resources when you integrate it with other infra for eg: kafka
What problems is the product solving and how is that benefiting you?
New relic is helping us to monitor our whole infrastructure in one place which previously we were doing using splunk agents. Before, we used to find it hard to trace logs because of distributed architecture spring cloud slueth we were using now this made it centralised logging which is really helpful.
Comprehensive and Insightful Monitoring with Excellent Performance Metrics
What do you like best about the product?
New Relic provides real-time full-stack observability with powerful dashboards, proactive alerting, and seamless integrations. Its intuitive interface, code-level tracing, and built-in log management make troubleshooting faster and easier, offering a comprehensive, scalable, and cost-effective monitoring solution for modern applications.
What do you dislike about the product?
New Relic can be overwhelming for beginners due to its complex setup and steep learning curve. Some users find the pricing model confusing and expensive at scale, and occasional delays in data reporting or UI responsiveness can affect the monitoring experience.
What problems is the product solving and how is that benefiting you?
New Relic helps me monitor application performance and cloud infrastructure in real time, identifying bottlenecks, latency issues, and resource constraints quickly. This improves system reliability, reduces downtime, and speeds up troubleshooting, enabling faster deployments and more informed, data-driven decisions across development and operations teams.
Easy to Use, Packed with Insights
What do you like best about the product?
The best thing about New Relic is having everything in one place. With real-time logs, APM, and infrastructure monitoring, I get a complete view without switching tools. The UI is clean, dashboards are customizable, and setting up alerts is super easy — it catches issues before they escalate.
What do you dislike about the product?
Some integrations are harder to set up than they should be. While New Relic supports a wide range of tools, the documentation can feel outdated or assumes too much prior knowledge. I’ve had to do more troubleshooting than expected just to get basic metrics working.
What problems is the product solving and how is that benefiting you?
New Relic helps me catch issues early by showing real-time performance data and pointing me straight to the problem. It saves time during incidents and often spots issues before users even notice.
Exallent
What do you like best about the product?
The UI is intuitive and customizable, so teams can easily track the metrics that matter most to them.
What do you dislike about the product?
Depending on the plan, data retention periods might be shorter than needed for long-term analysis unless you pay more.
What problems is the product solving and how is that benefiting you?
Users may experience slow responses, but it’s unclear where the slowdown is.
good
What do you like best about the product?
I like how New Relic gives you a clear, real-time view of your whole system so you can quickly spot and fix issues.
What do you dislike about the product?
Sometimes it feels a bit overwhelming with all the features and dashboards, and the pricing can get expensive as your usage grows.
What problems is the product solving and how is that benefiting you?
New Relic helps me quickly identify performance bottlenecks, errors, and outages across my apps and infrastructure, which means I can fix issues faster and keep everything running smoothly for users.
New Relic Review . Reliable , Insightful and easy to use.
What do you like best about the product?
Delivering real time performance insights across the entire stack is where new relic shines. The APM features are excellent . thanks to thorough transaction traces , error analytics and throughput matrices . The fact that APM, infrastructure monitoring ,logs and dashboards are all in one location is another feature I adore . debugging and root cause analysis are greatly accelerated by it , Because of the alerting systems strength and adaptability , proactive monitoring is simple.
What do you dislike about the product?
the sheer volume of features on the platform can initially be daunting . Until you get used to it, the user interface seems a little crowded to new users . Additionally , some sophisticated features are only available at higher price points , which might not be suitable for startups for smaller teams.
What problems is the product solving and how is that benefiting you?
New relic is solving several critical problems related to application performance , infrastructure monitoring and incident response . it gives me deep visibility into how my applications and services are performing in real time enabling proactive issue detection
Relic is the best tool with lot of good features
What do you like best about the product?
New Relic has advanced features and very user friendly and very easy implement.
What do you dislike about the product?
No notable drawbacks about new relic based on my experience
What problems is the product solving and how is that benefiting you?
New Relic monitors all logs, making easy to analyse data in real time. It can handle large amount of data also.
Powerful Monitoring with Great Insights
What do you like best about the product?
Comprehensive monitoring, real-time insights, and easy-to-use dashboards.
What do you dislike about the product?
High pricing, complex setup for beginners, and occasional performance overhead.
What problems is the product solving and how is that benefiting you?
New Relic helps us spot performance issues, track system health in real time, and catch errors before they escalate. This makes our applications more stable and helps us fix problems faster.
New Relic : A Comprehensive Monitoring Tool
What do you like best about the product?
The best feature i like in New relic is its real time monitoring and its results helps improving the application.
What do you dislike about the product?
Honestly,there is nothing so far i dislike in New Relic.
What problems is the product solving and how is that benefiting you?
The New Relic helps in debugging purposes thus helps improving performance optimization.
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