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Glad we selected LogicMonitor
What do you like best about the product?
The simplicity of deployment and time to value. Also the support has been very good as well. I also like the mobile app. Hard to make everything available with such a small amount of real estate on a phone, but the power of what is displayed is very nice. The ability to customize the app and monitor through non-traditional methods is great (not just SNMP, WMI, etc...). Also, the extensible schema allows for data enrichment and the extensibility of functionality and integration with other applications.
What do you dislike about the product?
The new GUI is just "ok". Granted, there's a ton of powerful things you can get out of it. Still easier to navigate than most. More log collection and analytics would be nice.
What problems is the product solving and how is that benefiting you?
Managing multiple client environments with a variety of notification and escalation paths and choices is very powerful.
Monitoring does not get any easier then this
What do you like best about the product?
Ease of use and setup. Almost no manual configuration.
What do you dislike about the product?
Alerting can be cumbersome to figure out.
What problems is the product solving and how is that benefiting you?
Had zero insight into the our environment. No single place to go to figure out what was causing issues or to see if it was running right. After I get Logic Monitor installed the default metrics and alerts gave me a hit list of what to fix.
Efficient monitoring
What do you like best about the product?
Monitoring of all types. Easy to monitor performance graphs based on roles.
What do you dislike about the product?
Complex UI for new users.
What problems is the product solving and how is that benefiting you?
performance management
Monitor ALL THE THINGS!
What do you like best about the product?
Everything, the product is great and support is great. It really is the whole package.
What do you dislike about the product?
The new UI, but they are still working on it.
What problems is the product solving and how is that benefiting you?
Monitoring. Issues with monitoring and the constant upkeep of monitoring was made easy when we switched over to Logicmonitor.
Recommendations to others considering the product:
Why have you not already switched? Make your life easier!
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