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The only Cloud-based Monitoring System in the market
What do you like best about the product?
Cloud-based.
Easy to use User-Interface
Customized notification and alert - easy configuration and management
Easy deployment - especially for our situation where we have lots of customers, therefore lots of networks that are not connected together.
ConfigManager is really good,
Support team is super knowledgeable and easy to work with
Easy to use User-Interface
Customized notification and alert - easy configuration and management
Easy deployment - especially for our situation where we have lots of customers, therefore lots of networks that are not connected together.
ConfigManager is really good,
Support team is super knowledgeable and easy to work with
What do you dislike about the product?
Not much, actually close to none.
Maintenance has minimal impact... so pretty much none
Maintenance has minimal impact... so pretty much none
What problems is the product solving and how is that benefiting you?
We are MSP. We have lots of customers on-premise networks that require monitoring. Cloud-based monitoring allow us to easily deploy agent for customers on ad-hoc base
Recommendations to others considering the product:
Try it... no regret for sure.
Logicmonitor has been a night and day comparison from our old monitoring system. We love it.
What do you like best about the product?
Ability to visualize everything that is being monitored on a server with ease.
Ability to quickly alert when a device stops sending critical datapoints.
The frequency of upgrades and new features implemented into the platform is very encouraging.
Ability to quickly alert when a device stops sending critical datapoints.
The frequency of upgrades and new features implemented into the platform is very encouraging.
What do you dislike about the product?
There is a lack of standard monitors that should be included or built without the need for professional services. Applications such as Sharepoint and SQL always on which are becoming standard should have focus.
What problems is the product solving and how is that benefiting you?
We are getting quality monitoring of all our client environments with little to no false positives. This cuts down on the amount of cases our support staff has to action.
Recommendations to others considering the product:
The company is very focused on improving the platform day in and day out. This is a great company to align your business with for the foreseeable future.
Logic Monitor Review
What do you like best about the product?
The thing I like the best while using LogicMonitor is the ease of use of the software. Working for a Managed Service Provider we have extensively tested multiple network monitoring platforms. Very few monitoring platforms out there offer all the features that LogicMonitor offers. Migrating away from our previous monitoring platform to LogicMonitor was a very simple process.
What do you dislike about the product?
It's hard to think of something I don't like about this software. As an administrator for this software and utilizing it on a daily basis this program is just very powerful and reliable. LM Developers are constantly finding new and creative ways to assist users in monitoring. LM Support is very helpful in answering questions we have. LM Documentation is helpful in determining how to configure things or answering general questions. Most monitoring platforms offer little to no documentation.
What problems is the product solving and how is that benefiting you?
Working for a Managed Service Provider we deal with many I.T. infrastructures; to include, Network, Voice, Virtualization, Storage, and Servers. With the use of LogicMonitor we have greatly identified key issues within our clients environments, that were not being reported from other monitoring platforms we tested.
Recommendations to others considering the product:
I think any company not satisfied with their current monitoring platform should greatly consider looking into Logic Monitor. They should do their research and ensure Logic Monitor is able to meet their requirements for network monitoring. If they know of anyone else utilizing the program then they could also ask for their advice. The platform itself is very customizable, and as mentioned very easy to use.
Implementation of Logicmonitor was very easy and quick!
What do you like best about the product?
Very intuitive interface. Requires very little knowledge of how the application functions unlike other monitoring applications I have used in the past like zabbix, cacti, ganglia and nagios.
What do you dislike about the product?
Matching devices to alert rules can be a little challenging. Logicmonitor tries to guess which device(s) you want to the rule to apply to by what you start typing. What I found out is that it doesn't always guess correctly and I have to manually verify it by doing a test alert.
What problems is the product solving and how is that benefiting you?
Not managing a monitoring infrastructure in terms of up time, updates, upgrades, security, etc. has been a nice weight lifted from my shoulders. Reducing costs on not managing a infrastructure has also freed up some money to invest in other technologies and initiatives.
Logic Monitor
What do you like best about the product?
I had a project where I was reviewing all of our clients to ensure the devices we are servicing are being monitored in LogicMonitor. The addition of devices was so smooth and easy I had very little issues getting the devices added. The training resources available through LogicMonitor are very helpful.
What do you dislike about the product?
Sometimes when a device is added in duplicate it can take a while for LogicMonitor to catch that, even when performing a search. This tripped a few alarms but I was able to resolve the situation quickly.
What problems is the product solving and how is that benefiting you?
I have been ensuring our clients devices are being monitored and the alerts are set properly. I like that i can see the status using widgets in real time.
Recommendations to others considering the product:
Utilize the tools on the LogicMonitor website. They make this very easy to learn.
One of the best most flexible monitoring solutions we have used
What do you like best about the product?
The flexibility of what can be monitored, how alerting is routed and the many, many options for dashboard widgets make for a a very customizable tool. LogicMonitor is continuously adding new datasources and is very responsive to requests for new items.
What do you dislike about the product?
The support team appears to be mostly in another geography so there is some lag in response to support requests.
The Windows Event Log alerting, although limited by what is available in Windows, tends to generate a significant amount of "noise" alerts making it a bit more difficult to see legitimate alerts in the midst of the large number of entries. We are working on tuning the process but it is a bit of an effort.
The Windows Event Log alerting, although limited by what is available in Windows, tends to generate a significant amount of "noise" alerts making it a bit more difficult to see legitimate alerts in the midst of the large number of entries. We are working on tuning the process but it is a bit of an effort.
What problems is the product solving and how is that benefiting you?
We are a manged services provider so need to monitor multiple customers' systems from various locations. We have implemented LogicMonitor to monitor and alert for all network, VMware and Citrix devices along with several "one-off" items. We are also able to create custom dashboards for customers where they can view status and metrics for their specific environment.
Great Cloud Based Monitoring Solution...
What do you like best about the product?
I really like the dashboard flexibility as some clients like certain data sets vs others. The security is very slick and allows us to create whatever level of access is required. The system sets up quick and is usually pretty painless to implement connectors and attached servers.
What do you dislike about the product?
For the most part the product handles what we need and does it well. Would like some wizards to recognize certain types of network equipment. Would also be very cool to have a pre-defined wizard to facilitate quicker creation of dashboards vs. the painstaking way to manually create them.
Would be also very cool to be able to clone a dashboard and have it automatically reconnect the sources to the new data source given they contain the same data points.
Would be also very cool to be able to clone a dashboard and have it automatically reconnect the sources to the new data source given they contain the same data points.
What problems is the product solving and how is that benefiting you?
Providing application/system level monitoring for clients for Oracle hosted applications.
A Savior for Managed Service Providers
What do you like best about the product?
The ability to implement a system that allows a single pane of glass for our NOC. With the dashboards there isn't much searching that is needed to find what places are having issues. On top of that, when a new customer comes on, the deployment is a much easier process. In the past with other monitoring systems we had to setup VPN tunnels and jump through hoops to make sure we could properly monitor a customers systems.
What do you dislike about the product?
Since this isn't an agent based monitoring system, there are times where we get gaps in the data due to issues that are out of our control. This overall is not a big issue.
What problems is the product solving and how is that benefiting you?
A single pane of glass for our NOC to be able to look at for all of our customers.
Excellent monitoring tool
What do you like best about the product?
I like the flexibility provided by this agent-less tool. You can easily monitor almost any device and even many applications.
What do you dislike about the product?
The REST API should be more full-featured and there seems to be a lack of expertise in the support team. Getting an issue resolved or a question answered can take days (or longer).
What problems is the product solving and how is that benefiting you?
Thorough monitoring over a large customer base.
Nice!
What do you like best about the product?
Easy to learn yet powerful under the skin. LogicMonitor really is both for the lazy sysadmin and the Powershell God alike.
What do you dislike about the product?
Its not free. However, you do get awesome support and people who really do seem to care about your deployment.
One huge problem I have with LogicMonitor: once all the other departments saw what we were doing they want their own dashboards, screens, modules, etc. I could hire a Jr. Admin to just do that! We have had to put them off, but they won't be denied forever. I'm going to be creating a whole mess of dashboards!
One huge problem I have with LogicMonitor: once all the other departments saw what we were doing they want their own dashboards, screens, modules, etc. I could hire a Jr. Admin to just do that! We have had to put them off, but they won't be denied forever. I'm going to be creating a whole mess of dashboards!
What problems is the product solving and how is that benefiting you?
Initially it was just for a NOC environment. Now the marketing team wants their own and of course the execs want to know what product is moving and whats the best margin products.
LogicMonitor can do everything you want it to do and more you haven't thought of.
LogicMonitor can do everything you want it to do and more you haven't thought of.
Recommendations to others considering the product:
Just try it out. We have a limited device deployment right now, but as other departments are seeing what we are doing with it, the more they want dashboards made. At this point all we can say is "Its gonna cost your budget, not ours" because we can't monitor any more devices. However, once we spring for the right sized package for our environment, folks will be happy with what LogicMonitor can do.
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