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Monitoring done right
What do you like best about the product?
LogicMonitor is agent-less, native monitoring.
What do you dislike about the product?
The learning curve was a little steep when I first started using them, but they've made great strides over the years to add training, documentation, and the support is first class!
What problems is the product solving and how is that benefiting you?
Proactive monitoring & alerting.
A great software for monitoring the health and uptime of any kind of machine
What do you like best about the product?
We use LogicMonitor as our alerting system for our institution. We have multiple branches that come back into a central location as well as many core mission critical servers. As such we have alerts setup that notify IT staff of any critical communication failures. This allows us to be immediately aware of any communications or hardware failures. Often we are working on fixing the issue before end users have reported it.
What do you dislike about the product?
The interface can be a little confusing as far as how to add the different statistics (CPU, memory, Hard disk, etc.) but it has been improving over time. They do provide some training videos and their support is willing to help you out.
What problems is the product solving and how is that benefiting you?
We wanted a solution that would alert us if critical equipment or communication lines had failed. LogicMonitor provides us with this solution with flying colors. With it's help we have helped maintain downtime for our users to a minimum.
Recommendations to others considering the product:
If you need a solution that provide you with alerting and reports as far as hardware usage statistics for critical infrastructure then LogicMonitor is something you'll want to consider.
LogicMonitor does what it says on the tin
What do you like best about the product?
The simplicity in software is amazing, you don't need a lot of experience and you can work a lot of things out. Support is always on the ball and will always help you and even create widgets for you to copy/use.
What do you dislike about the product?
The way they sell the amount of devices is awkward. There is a big jump between 100 then 250 devices. That's a very big price jump. Need more variations in between those numbers.
What problems is the product solving and how is that benefiting you?
Any issues with servers, such as exchange back pressure. Switching alerts such as changes to Spanning tree. VPN connectivity of firewalls and VPN concentrators.
Recommendations to others considering the product:
Definitely worth the trial. Quite pricey and awkward number of device counts. Very worthwhile for large organisations though. Provides a lot of transparency for your network which is what you need.
Network and Server Monitoring made easy
What do you like best about the product?
Ease of use, Dashboards, Very good support, iOS and Android App
What do you dislike about the product?
In my experience we were only able to purchase devices in packs of 100, meaning we can only go from 100 to 200 devices and not from 100 to 150 for example.
What problems is the product solving and how is that benefiting you?
LogicMonitor gives us the ability to monitor all of our Infrastructure with relative ease, providing proactive alerts to allow us to fix problems before they happen.
Recommendations to others considering the product:
Carry out a free POC with LogicMonitor
Simplify Infrastructure Monitoring
What do you like best about the product?
Configuration takes a lot of work, but once configured, deployment is a breeze. End to end visibility.
What do you dislike about the product?
Only one time zone can be configured. Managing Alerts gets messy when devices from different time zones send alerts. Setting Alert Rules Priority is a hassle since rules are based on the number you assign to it, and if you allocate duplicate numbers, alerts may go nowhere.
What problems is the product solving and how is that benefiting you?
We get alerted proactively as soon as a threshold is breached.
Cloud cost can creep up gradually. LogicMonitor allows us to monitor the cloud cost using various dashboards.
Cloud cost can creep up gradually. LogicMonitor allows us to monitor the cloud cost using various dashboards.
Strong Monitoring Tool
What do you like best about the product?
Great alerting management and single use application.
What do you dislike about the product?
Hard to understand at first. Clunky interface.
What problems is the product solving and how is that benefiting you?
Monitoring.
Reliable system monitoring
What do you like best about the product?
There is a certain peace of mind in knowing that I will be alerted if anything goes wrong with any of the systems we monitor
What do you dislike about the product?
The interface could definitely be more intuitive
What problems is the product solving and how is that benefiting you?
I work for an MSP managing a large number of servers for our clients, LogicMonitor allows us to be proactive on incidents like servers being down, running low on disk space, high memory utilization and monitor for a huge number of other issues so that we can address the problem before the customer even knows there is one.
Recommendations to others considering the product:
Logicmonitor
TekTegrity's LogicMonitor Review
What do you like best about the product?
In depth monitoring of nearly any device without setting up a dedicated appliance and failover collectors.
What do you dislike about the product?
Auto discovery of devices could be expanded and a wider depth of hardware coverage out of the box without customization..
What problems is the product solving and how is that benefiting you?
Hardware failures and disaster alerting.
Recommendations to others considering the product:
Expensive product but pays itself off due to early disaster notifications and predictive failures.
One of the best monitoring and alerting tools out there
What do you like best about the product?
Alerts are reported immediately via the tool as the events happen, we are able to see events that other tools cant. It's highly customized to our needs. I cannot do my work effectively without this tool on a daily basis.
What do you dislike about the product?
The tool does not provide a way to adjust SDT's (scheduled downtime) automatically when there are shifts in timezone changes. Twice a year we have to spend an unnecessary amount of time adjusting daily and weekly SDT's on monitored VM's when they need to perform scheduled reboots.
What problems is the product solving and how is that benefiting you?
With LogicMonitor, we have been able to detect many underlying problems on our client's Infrastructure they never knew they had.
Recommendations to others considering the product:
Switch your current tool for this one without giving it another though. You get a tremendous amount of value for the price. Results guaranteed!
LogicMonitor Review
What do you like best about the product?
The flexibility of the platform to meet various monitoring and alerting requirements, such as custom SQL queries or execution of scripts to pull data points, has become a go to in our business operations. Paired with the flexibility of using the solution without requirements of private connectivity to each network or application that we want to monitor, the platform has become the base of all our business critical monitoring. When I see our sales staff using the reports and graphs to make business decisions with our customers, you know you have found solution that matching your business needs.
What do you dislike about the product?
We don't dislike a whole lot and really I think its better stated that we are just waiting for some features to be release rather than dislike something about the platform. Event correlation and dependency mapping are some features we are looking forward to showing up in the system to help drive efficiencies on the alerting side of our operations.
What problems is the product solving and how is that benefiting you?
TekLinks originally had 6 separate monitoring solutions trying provide both in house and customer based monitoring and alerting. We use LogicMonitor to consolidate all our internal operations into one central platform as well as establish go to market platform used in our managed services offerings. We have successfully transitioned to LogicMonitor and retired our old systems and provide the platform with all our managed infrastructure and application solutions. By providing the solution in various customer offerings, we are able to show transparency to our customers about our technical operations as well as provide clear lines of feedback about potential growth and needs as businesses evolve.
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