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Feature Rich Powerful Tool
What do you like best about the product?
The integration to our other LOB applications makes LogicMonitor an extremely powerful tool for us. The possibilities for integration and automation are one of the main reasons we chose to go with this product.
What do you dislike about the product?
The canned reporting can be somewhat limited.
What problems is the product solving and how is that benefiting you?
One of the best features we have utilized through LogicMonitor is the dashboards for our customers.
Excellent Service
What do you like best about the product?
Agile and continuously upgrading. Change is the new constant!!!
What do you dislike about the product?
yet to come. Not came across anything as of now
What problems is the product solving and how is that benefiting you?
Realtime notification
Logicmonitor rocks!
What do you like best about the product?
Logicmonitor is an amazing product that give us entire visibility into our network and improve our speed to troubleshoot any problem
What do you dislike about the product?
nothing , I think this solution is perfect
What problems is the product solving and how is that benefiting you?
Mainly improve the speed of the alert and to know the issues, also the web UI is even better
Recommendations to others considering the product:
The deployment in all the infrastructure, whether you have a datacenter or a small rack, is in minutes with incredible graphics
Excellent tool for infra monitoring
What do you like best about the product?
Setup is a breeze! We did in house implementation and it was not that hard.
What do you dislike about the product?
Does not have deeper Application level monitoring
What problems is the product solving and how is that benefiting you?
Keep the business running 24/7
Recommendations to others considering the product:
APM
LogicMonitor allows us to monitor our systems
What do you like best about the product?
It has nice visual diagrams that we can put up on monitors in our office to show the health of our systems.
What do you dislike about the product?
As a non-technical individual, I need assist with setting up reports since it is a technical product.
What problems is the product solving and how is that benefiting you?
We are able to share visual reports with other teams so they have visibility.
Smart, Clean and simple to get up and running
What do you like best about the product?
Ultimately LogicMonitor allows you to get running straight away with the inbuilt datasources, but once you get familiar with the product you learn the platform has so much to offer. The layout is brilliant and the ability to customize widgets/dashboards to how you want them for yourself and each customer is easy to use.
It's not only the product which is great but the whole LogicMonitor team from technical to the customer success team who deliver an efficient and personal experience and you feel that your not just a number to them.
It's not only the product which is great but the whole LogicMonitor team from technical to the customer success team who deliver an efficient and personal experience and you feel that your not just a number to them.
What do you dislike about the product?
Although the inbuilt features are great, to unlock the full scale of the platform you do need to know scripting for different vendors - it would be handy to have some whitepapers/kb's to assist with the scripting aspects.
What problems is the product solving and how is that benefiting you?
We needed a focal point for monitoring as we were relying on vendor specific tools which were deployed at individual customer sites, this meant we didn't have an individual dashboard to track alerts.
With LogicMontior we have solved the vendor specific issue and now have a single pane of glass which can be accessed via web browser and easily presented. It's also given us the possibility to develop monitoring services for different vendors.
With LogicMontior we have solved the vendor specific issue and now have a single pane of glass which can be accessed via web browser and easily presented. It's also given us the possibility to develop monitoring services for different vendors.
Recommendations to others considering the product:
The inbuilt features are great and get your running straight away, but to unlock the full capabilities you will need to get a handle on the different scripting/powershell requirements for different vendors.
Great software for collecting data and alerting
What do you like best about the product?
The ability to integrate into ServiceNow and PagerDuty. Showing customers real time graphs of datapoints on devices in their infrastructure. Metrics that help us decide on purchasing new resources for ourselves and our clients.
What do you dislike about the product?
The UI can be a bit cumbersome with certain functionalities. Dependencies could use some work.
What problems is the product solving and how is that benefiting you?
Immediately being notified if something is done in our client's infrastructure. The ability to collect data for a client and point out areas where they are under provisioned.
Recommendations to others considering the product:
Deciding if Logicmonitor is worth your business' time is worth the effort.
One of the best monitoring tools I used
What do you like best about the product?
LogicMonitor is a great cloud based monitoring tool.
This tool is easy to deploy across different sites, very easy to customize and tune based on your needs
This tool is easy to deploy across different sites, very easy to customize and tune based on your needs
What do you dislike about the product?
There is no option today for SPC (Statistical process control) to auto tune the thresholds that does exist in other tool.
What problems is the product solving and how is that benefiting you?
Monitor word wide production environments from single location and allows our customers to see their system’s health
Great Saas monitoring
What do you like best about the product?
This is an agentless system. You just need to install a collector in the network to start monitor everything. If your device or software is not monitored by defautl you can write your own, check the community for exchanging datasources or ask Logic Monitor to help. They are very helpful.
What do you dislike about the product?
I can't really wrap my head around SLA measurement but that's probably me.
Even though dashboards are great and informative the design and graphics could be even better.
Even though dashboards are great and informative the design and graphics could be even better.
What problems is the product solving and how is that benefiting you?
We are an MSP and monitor our customers servers. Logic Monitor help us to bow our services better and at the same time make us more flexible in providing "what more do you want to monitor" services.
Another big win is the integration to our ticket system. We let Logic monitor create, modify and resolve tickets automatically.
Another big win is the integration to our ticket system. We let Logic monitor create, modify and resolve tickets automatically.
Great and Flexible Monitoring Platform
What do you like best about the product?
The ease of implementation and power of the tool is leaps ahead of other monitoring platforms.
What do you dislike about the product?
Writing datasources can be difficult if you do not have a good handle on the product you are trying to monitor.
What problems is the product solving and how is that benefiting you?
We have seen our up-time increase and incidents decrease as we are able to see issues before they become a problem, and forecast capacity in a meaningful way to budget for growth.
Recommendations to others considering the product:
Absolutely fantastic monitoring product. Fanatical support. Excellent product compatibility.
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