Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
634 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great product. Fairly substantial learning curve.
What do you like best about the product?
The prebuilt dashboards are great. When I learned how to use tokens, that made creating dashboards for all of our business units a snap. You can monitor just about anything which is great. The support team has been great with most of the issues I've had.
What do you dislike about the product?
It's a bit complicated. Getting other team members to help manage the system has been a challenge. I also have a lot of trouble with alert noise. The product is fairly expensive for our company's needs. We are using it in a fairly simple way but paying for the entire experience. I wonder if in the future there could be a lite version that's easier to deploy for simple network environments.
What problems is the product solving and how is that benefiting you?
We're making good useful dashboards.
Recommendations to others considering the product:
Make sure you have more than one person to help learn and setup the system.
LM Tool Greatness
What do you like best about the product?
The easy and fast way to implement monitoring for all kind of win, linux and six systems.
What do you dislike about the product?
I would not call this a dislike, but an improvement that us needed. When new features and ways to monitor I dont see much training courses available.
What problems is the product solving and how is that benefiting you?
When I brought in LM I was trying to resolve multiple infra oos issues that the NOC kept seeing. We also were being informed by customer base about incidents before we knew about or outages.
Logic Monitor the Noisy friend i hate to love
What do you like best about the product?
The Alerts and detail on one click, Availability to shape the monitoring to how you network looks. Topology feature is great and keeps building with you company.
What do you dislike about the product?
The product is robust and takes a while to get going but once tuned its works great.
What problems is the product solving and how is that benefiting you?
The small details that they giver per each endpoint which help evaluate the products you are monitoring and the networks as well.
Recommendations to others considering the product:
Great aProduct very in depth good support
My review of logic monitor, my noisy friend.
What do you like best about the product?
Logic monitor is a very comprehensive tool that can provide great insights to the companies environment.
The dashboard feature is awesome, but the tools I am most looking forward to are alert correlations and forecasting. We see great benefit as this area increases. The support is also very helpful as when we have any questions, large or small, we are able to start an IM session and immediately get answers or assistance where needed. That level of support is great.
The dashboard feature is awesome, but the tools I am most looking forward to are alert correlations and forecasting. We see great benefit as this area increases. The support is also very helpful as when we have any questions, large or small, we are able to start an IM session and immediately get answers or assistance where needed. That level of support is great.
What do you dislike about the product?
Takes a lot of time to setup and configure. Though the majority of the out of the box settings are sufficient for the initial monitoring of a customer environment, you need to take time to tuning alerts, building dashboards to suit the needs of the customer, build useful and accurate reports that are automatically generated and sent to key personnel on a regular basis. These tasks are relatively easy to do but just takes time.
What problems is the product solving and how is that benefiting you?
Provided deep insight to our customer environments and can provide great feedback to current baselines for the customer and where we can help them improve their infrastructure. The ability to dashboard and provide visibly appealing reports that are generated on a regular basis automatically is great. With LM we are providing the customer data not only received by Network gear via SNMP, or Servers via WMI, but we are able to pull Netflow statistics, remotely access their environment through just about any protocol needed today.
Recommendations to others considering the product:
Be ready to spend a decent amount of man hours during initial setup and continuous modifications to optimize it the best it can be, but I feel it is absolutely worth the effort. Great tools, features, and excited for the future.
A review of LogicMonitor from a Network Admin
What do you like best about the product?
LogicMonitor is relatively straightforward to deploy in an organization. No agents are required on monitored endpoints, so this significantly simplifies the implementation. There are several built-in DataSources in the product, so we get a lot of useful information and monitoring right away. For things we want that aren't built-in, LogicMonitor has been the most responsive vendor, diligently working to find a solution, or being honest about their limitations.
What do you dislike about the product?
One of the limitations I have found is that if you want to monitor several different types of network interfaces in the same widget on a dashboard, this isn't supported, which is a central need of the NOC. For example, you cannot combine serial and Ethernet interfaces if you are using both. This is a minor thing, though. From our experience so far, this product seems geared more toward servers and hosts and isn't as strong on the network monitoring side. There are features we would still like to see added in order to truly compete with other vendors who have been in the field longer.
What problems is the product solving and how is that benefiting you?
One of the major pushes of our IT organization is how to be a more proactive team. We want to see issues as they are forming or as they happen and get to the point where we are notifying the business of the issue and that we're responding to the alerts, rather than relying on the business to notify us when they are having a problem. LogicMonitor is helping us get there, with customized DataSources that alert us in a proactive way.
Recommendations to others considering the product:
If you are using another product for monitoring networking equipment, make sure you vet out LogicMonitor in a solid proof of concept trial to make sure it will meet all your needs.
Breath of Fresh Air
What do you like best about the product?
By far, the support team at Logic Monitor is my favorite part of this company. I can ask them any question and they will work as hard as possible to get me an answer. They are professional, diligent, and extremely intelligent.
What do you dislike about the product?
Now that dark mode has been developed, I am happy! I would however like to add a Splunk integration for Logic Monitor. I'd like to have a single pane of glass for alerts as well as escalations.
What problems is the product solving and how is that benefiting you?
Insight into our infrastructure has improved dramatically. Having a powerful and robust tool like Logic Monitor will allow my company to take that next step into the future of technology.
Recommendations to others considering the product:
Go for it. You will not be disappointed in the least. You're only going to do better.
LogicMonitor is the best.
What do you like best about the product?
Support is always great and helpful. The UI looks great and the collectors make it easy to monitor sites as a whole. The idea that the community can add datasources can make it much easier to add our servers and services to monitoring.
What do you dislike about the product?
Every so often the UI can have problems. There have been times when things are as straight forward as I would like.
What problems is the product solving and how is that benefiting you?
Logicmonitor got our monitoring to a new level. With everything that they offer we have been able to monitor services, servers, websites all in one place. They make it super easy and support is always there to help if needed.
Helping our MSP be more flexible in the cloud
What do you like best about the product?
LogicMonitor has a primary focus on the cloud. Being able to monitor Azure subscriptions beyond just the VM's is a requirement and the setup is easy. When we run into issues we can reach to the support and they spend all the time needed to help solve our issues.
What do you dislike about the product?
Our only issues come down to scaling as an MSP to the amount of devices we need to monitor and the cost break out. We'd also like to be able to monitor Windows machines from a Linux box as they have a much lower run rate in Azure since we don't have to pay for a Windows license.
What problems is the product solving and how is that benefiting you?
Our clients are either cloud veterans or just moving to the cloud. We use the platform to right size them on all fronts that will direcly win or lose a cloud migration project. If we can get telemetry of their systems first, we can make sure that we will use the right SKU's when quoting the cost of the run-rate on the VMs. For clients who are already in the cloud we can help clean up cloud sprawl.
Recommendations to others considering the product:
Work with a partner during the setup to make sure you are doing best practice setup and do the learning modules.
Monitor without worrying about your monitors
What do you like best about the product?
Stable product. We have been using LogicMonitor for the past 4 years now and we did not have any major issues with it that caused us any problems.
User Interface has come a long way. Once you get the hang of it, it is fairly easy to use.
Many integration options to other 3rd party products and seamless integration.
LM Tech Support Engineers are one of the best in this field. I have always dealt with very competent engineers that are willing to solve and help your issues.
User Interface has come a long way. Once you get the hang of it, it is fairly easy to use.
Many integration options to other 3rd party products and seamless integration.
LM Tech Support Engineers are one of the best in this field. I have always dealt with very competent engineers that are willing to solve and help your issues.
What do you dislike about the product?
User Interface could be better. Performing some mundane tasks still require many unnecessary clicks. :)
Automation could be improved within the product where some of the mundane tasks indicated above could be given as options/tasks to the user already prepared.
Not easy to backup/export/import your configuration.
Expensive but you get what you pay for. :)
Automation could be improved within the product where some of the mundane tasks indicated above could be given as options/tasks to the user already prepared.
Not easy to backup/export/import your configuration.
Expensive but you get what you pay for. :)
What problems is the product solving and how is that benefiting you?
You cannot beat LM at Infrastructure monitoring, i.e. CPU, disk, memory.
With some work, you can also monitor a slew of other items in your datacenter as there are already ready datasources created for you by LM.
With some work, you can also monitor a slew of other items in your datacenter as there are already ready datasources created for you by LM.
Recommendations to others considering the product:
All monitoring software will have steep learning curve since setting up the product is the major hurdle in getting in integrated within your environment. LM will only perform as well as it is setup in your environment.
Excelent tool!
What do you like best about the product?
I like the fact that Unomaly starts to return valuable insights to what's going on immideatly. And that adding the Unomaly superpower is as easy as sending the logs!
What do you dislike about the product?
Starter sets of "knowns" should be supplied. Events that is known garbage should be filtered, and the nasty ones should be lifted regardless of their cadence.
What problems is the product solving and how is that benefiting you?
We catch failures in our services early, often before the users notice anything!
showing 511 - 520