Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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Using Logicmonitor for the past one year
What do you like best about the product?
Easy to use LogicMonitor cloud portal. Timely updates to the product. Easier to add/manage devices.
What do you dislike about the product?
Alert tuning on the LogicMonitor platform could be improved.
What problems is the product solving and how is that benefiting you?
Easy to manage all our Server and Network devices within a centralized platform. Vastly improved our network monitoring ability.
Logicmonitor provides exceptional support and metrics
What do you like best about the product?
Logicmonitor is very easy to use and fully integrates with puppet. I like how it uses collectors to poll data. Metrics are very easy to read and understand. I always use support's live chat, and the staff is very helpful and patient. They're also very eager to help with integrations with the service.
What do you dislike about the product?
I'd like to see more functions with its terraform provider to do more automation. Decomissioning hosts is very difficult when integrated with puppet. I'd like to see more out of the box automations.
What problems is the product solving and how is that benefiting you?
Logicmonitor helps a lot with troubleshooting. Several times it helped reveal resource bottlenecks in our hosts. I use the website monitoring/metrics a lot when troubelshooting issues and using it as a baseline for code changes. It's great to be able to compare metrics from a year ago to now.
Recommendations to others considering the product:
Highly recommend Logicmonitor. Ease of use and integration.
LM Experience
What do you like best about the product?
I love the graphs and the historical data to troubleshoot the issues.
What do you dislike about the product?
Not pleasant experience when we have a collector issues which triggers no data alerts
What problems is the product solving and how is that benefiting you?
Quick escalations to appropriate teams to resolve the issue. Its east to setup monitoring on devices and friendly support staff for the help!
Why would I want my monitoring in the cloud?
What do you like best about the product?
LogicMonitor's deployment gives it a unique ability to alert you if the cloud loses contact with the on-prem collectors. This ability is a huge benefit over pure on-prem solutions i've seen where a catastrophic outage would take the whole system down and no alerts would get out.
What do you dislike about the product?
I feel like I almost always say that IT solutions are overpriced. So, I feel that LogicMonitor is priced a little high. But I have never run a software company so this may be an uninformed opinion. I also wish that they had an entry level solution with fewer monitored devices for a lower cost (they used to). Also, sometimes i struggle trying to tweak monitoring settings. But their support is always very helpful.
What problems is the product solving and how is that benefiting you?
LogicMonitor has given my team peace of mind that we will get alerting for every type of outage that we can think of. Their alert options give us flexibility to escalate as needed which we did not have before.
LogicMonior Review
What do you like best about the product?
Ability to monitor all devices at multiple sites
What do you dislike about the product?
Duplication with VMware Environments, false alerts due to collector issues
What problems is the product solving and how is that benefiting you?
We receive notifications when essential storage volumes are low on space, allowing us to correct before users notice any issues. Being able to track disk usage over time and estimate growth is also benificial
Recommendations to others considering the product:
Ensure you are not overcommiting licenses for VMware or Storage components with mutiltple IP addresses
robust and extremely versitile monitor
What do you like best about the product?
external monitoring, details in reporting, ability to monitor almost anything
What do you dislike about the product?
a bit too complicated and time consuming to get to where you need it to be.not cheap
What problems is the product solving and how is that benefiting you?
Netflow monitoring, has improved visibility for internet usage. SQL monitoring has improved performance adjustments.
LM is very good monitoring tool with many features
What do you like best about the product?
Using LM we are able to see the performance trend across the servers, network devices, AWS cloud instances, our application etc and we can easily catch hold of the issues before it hits production impact.
This will give us tweak our alert thresholds in three levels which is really helpful. We can customize our datasources as per our requirement that will help us create most of our monitoring requirements.
This will give us tweak our alert thresholds in three levels which is really helpful. We can customize our datasources as per our requirement that will help us create most of our monitoring requirements.
What do you dislike about the product?
I know LM is not a log monitoring tool, however I believe if they provide some easy methods to monitor our logs will really helpful. Also in some case we will not get the readily available datasource of some devices, and that is expected. If they provide datasources as per the requirement in timely manner its really helpful.
What problems is the product solving and how is that benefiting you?
Many issues we catch before it impact our production. LM is really helping to improve reliability of our platform.
LogicMonitor provides key monitoring and reporting services for our entire infrastructure.
What do you like best about the product?
Ease of use. Getting servers and switches monitored is simple. Setting up alerting rules and thresholds is very easy. I've used a lot of monitoring suites and LogicMonitor is the best.
What do you dislike about the product?
The new mapping features needs some additional work. Setup and usage is vague right now.
What problems is the product solving and how is that benefiting you?
Monitoring every item in our infrastructure with great alerting and easy to configure dashboards to monitor everything we desire.
Recommendations to others considering the product:
Try it free. The ease of use and quick time to implementation, even in a complicated network, is unmatched.
LogicMonitor rises to the occasion
What do you like best about the product?
LogicMonitor's Out-Of-the-box monitoring for most platforms was a considerable surprise and of a great deal of use. Not to say you don;t need to customize or build new datasources, but for the most part, OOB rocks.
What do you dislike about the product?
Not being able to say, definitively, that such-and-such is available on that platform for that application. A current and centralized list of datapoints that LogicMonitor can provide would help a lot.
What problems is the product solving and how is that benefiting you?
Biggest problem so far has been SNMP traps and filtering and reporting is stale and limited. However, over all its filled the monitoring space well and integrates well (after a bit of work) with SNOW.
Recommendations to others considering the product:
Get it. Try it. Love it.
Ease of use and speed of performance is astounding
What do you like best about the product?
It is very easy to deploy, add devices and the speed of performance is amazing given all the data being collected.
What do you dislike about the product?
Graphs average performance over time, and could do better by not averaging when drilling down.
What problems is the product solving and how is that benefiting you?
Onboarding devices, datapoints is quick and easy and we rely heavily on LogicMonitor for alerting and escalation.
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