Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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A versatile solution to all of our needs
What do you like best about the product?
There is a wide variety of network equipment that we monitor for many customers through our NOC and Contact Center. We are able to find ways to meet demands though the many capabilities of Logic Monitor.
What do you dislike about the product?
It may be a matter of having been spoiled by so much already having been prepared in advance, in many cases the system just works. There are some thought exercises in best implementing alerts, temperature for example. It will follow the alerts built into the network gear with no modification, however, finding a solution that will provide earlier alerts and is acceptable to all of our customers has remained a challenge. I could some day see development of integrated options for customizing alerts such as these.
What problems is the product solving and how is that benefiting you?
We monitor many types of equipment and customizing these services when necessary has been a minimal challenge in most cases. The capability and reliability have been a huge benefit time and time again when we are challenged with new varieties of equipment.
LogicMonitor. An elegant solution to managing your IT environment
What do you like best about the product?
I appreciate the streamlined nature LogicMonitor offers. It's surprisingly easy to set up and configure monitoring for our environment.
What do you dislike about the product?
The reporting functions could stand to be expanded on. You are limited somewhat in what you can do.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows us to monitor multiple client systems with one tool. It allows our NOC and engineers to have a single pane of glass experience across multiple environments.
Great monitoring solution!
What do you like best about the product?
Great monitoring out of the box. Lots of options for customization and fine-tuning.
What do you dislike about the product?
The granularity of options sometimes make it difficult to achieve a seemingly simple desired effect.
What problems is the product solving and how is that benefiting you?
Infrastructure and website availability, primarily. Proactively responding to issues.
Recommendations to others considering the product:
Evaluate your options, but if LogicMonitor appears to meet your needs, I believe you will be happy with it and the support.
LogicMonitor: the easy to configure monitoring platform.
What do you like best about the product?
An excellent platform with which you can configure and collect useful data in just minutes. Something I love is that it is cloud based and low maintenance. Its panels are very easy to configure and customize. LogicMonitor connects very well with the ticket system for creating, updating and closing cases. It has a very intuitive and consistent interface which makes the application easy to use. And what I really like is that if you don't find what you need you can create your own modules, since your panels can generate them with just a few clicks and they appear on the monitor.
What do you dislike about the product?
This is a great monitoring tool, but I think that if they provided some easy method to monitor the records, this would be really useful. And in some cases we don't get the data source of some devices, which should be able to improve it.
What problems is the product solving and how is that benefiting you?
As a monitoring tool, it helps us see where a problem is happening and we can send emails to open tickets for our help teams. It is also used to execute uptime and usage reports for our managers and CEO. LogicMonitor helps us address monitoring problems, especially our physical and virtual infrastructure at all levels.
Recommendations to others considering the product:
LogicMonitor is a relatively very simple platform to implement in a company, since it does not have to require agents in the supervised endpoints, this simplifies its implementation. It is very ideal for medium to large environments, it monitors the most modern IT systems with very flexible alert options. The tracking is extremely accurate and provides an extremely concise dashboard that allows you to monitor all the most critical systems from one location.
Monitoring software for msp
What do you like best about the product?
The in depth details that come back from the monitoring alerts
What do you dislike about the product?
The configuration that's involved in setting up the monitoring
What problems is the product solving and how is that benefiting you?
No problems as such but we do have constant monitoring of all servers
Recommendations to others considering the product:
This monitoring platform is very detailed and script dri en, out of the box there is a lot of work to do but ultimately does what you need
LogicMonitor is a fantastic monitoring solution
What do you like best about the product?
The most obvious thing great thing about LogicMonitor is that it alerts us to issues before they impact users and allow us to take corrective action as soon as possible. No more waiting around to be told a service is down by the users. It allows us to see and correct minor problems before they get bigger and impact more people. The granular alert tuning on the devices is also great. It allows us to really tune the environment to our needs.
What do you dislike about the product?
The downsides are that sometimes I have to get up in the middle of the night because something is down. Before I got to sleep!
What problems is the product solving and how is that benefiting you?
It allows us to quickly confirm the health of the environment and take corrective action if something is wrong. It allows us to see and correct even minor problems before they get bigger and impact more people. The Integrations that it provides as well to Microsoft Teams is really great to be able to inform our team of an outage without having to email them.
Recommendations to others considering the product:
Make sure you have multiple tiers of alerting for different alert statuses. You don't need a phone call for a warning on a random device. Also, you can probably get away with only monitoring certain critical infrastructure.
Good system for organizations
What do you like best about the product?
Simple adding new devices - just put the address/IP and device will be discovered
What do you dislike about the product?
Only one escalation channel per alert rule. it is a big disadvantage for medium and large organizations which included many technical specialists
What problems is the product solving and how is that benefiting you?
I've created a dashboard which shows me the info about all interested devices
Logic Monitor for enterprise Monitoring
What do you like best about the product?
Logic Monitor uses WMI and no need to install any agent on the server.
What do you dislike about the product?
Logic Monitor does have some limitations and customization required.
What problems is the product solving and how is that benefiting you?
Basic day to day monitoring and notification at enterprise level
Recommendations to others considering the product:
Its easy to setup and monitor enterprise applications/servers. For application deep dive monitoring you might need to consider vendor specific tools.
Great Monitoring
What do you like best about the product?
I like that LogicMonitor tracks all aspects of the networks switches and servers. We don't have to figure out what is needed.
What do you dislike about the product?
There is some complexity in the setup and permissions for monitoring equipment that could use clearer directions.
What problems is the product solving and how is that benefiting you?
Historical monitoring is great, you can see trends over time that help solve issue or provide support data for strategic plans.
Recommendations to others considering the product:
Spend some time to take the class and become familiar with how LM works. Better in the long run
IT Employee Experience Manager
What do you like best about the product?
One panel admin console for all. Simple to use.
What do you dislike about the product?
Configure LM is a little bit hard and complicated.You need to have some coding skills.
What problems is the product solving and how is that benefiting you?
It really helps us to monitor the servers health. We receive alerts by email and text.
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