Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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LM Partner
What do you like best about the product?
LM has proven to be a useful product that I feel confident selling to my customers. The collaborative sales process made it clear throughout the process that we're on the same page.
What do you dislike about the product?
From a partner perspective, I don't have any complaints.
What problems is the product solving and how is that benefiting you?
LM has helped my customers gain visibility into monitoring their infrastructure.
Recommendations to others considering the product:
Work through a partner to connect the dots between your requirements & the use case. The partner may be able to help negotiate improved terms.
Love it! Logic monitor is literally the best thing on earth ever!
What do you like best about the product?
Ease of use
It is very easy t spin up and start using
It helps me run our MSP by keeping me posted on many things by text
It is very easy t spin up and start using
It helps me run our MSP by keeping me posted on many things by text
What do you dislike about the product?
it can be a bit overwhelming, at times, figuring out what all it is
there are many metrics this monitoring platform can show.
there are many metrics this monitoring platform can show.
What problems is the product solving and how is that benefiting you?
texts in off hours about services not running or servers being down have made MSP work better
before we were just trying our best to watch emails from other monitoring services.
before we were just trying our best to watch emails from other monitoring services.
Recommendations to others considering the product:
Use it. it is the best. lean heavily on support to get it all figured out in the begining.
Very Helpful!
What do you like best about the product?
Ease of use. The monitor is easy to navigate and very easy to understand.
What do you dislike about the product?
Nothing. The alerts are very helpful and we are able to address issues quickly and efficiently.
What problems is the product solving and how is that benefiting you?
We have a farm of about 100 servers that we monitor.
Great Monitoring Product
What do you like best about the product?
Provides good out of the box support for most devices in the enterprise network setting.
What do you dislike about the product?
Can be a bit confusing to determine what all certain modules do or don't do.
What problems is the product solving and how is that benefiting you?
Provides real-time uptime monitoring and helps identify network bottlenecks.
Great monitoring platform
What do you like best about the product?
Ease of use. LogicMonitor's interface makes monitoring your infrastructure easy. You do not need a PhD to add devices and customize your dashboard.
What do you dislike about the product?
There isn't much to dislike. IP scans are little buried to make adjustments. but other than some few hard to find screens its a solid interface
What problems is the product solving and how is that benefiting you?
monitoring multiple different sites and customers. Just deploy a small collector on premise and you are off to the races. no complicated firewall rules to configure or on-premise applicances
Intelligent and easy to use
What do you like best about the product?
The upsides to LogicMonitor’s for me are the flexibility when it comes to being able to create logic modules for custom monitoring, also how easy the panel is to use which makes the process of explaining to someone how to use the panel and best practices much easier. Dashboard creation is very easy and can provide useful information to a wide array of people from anyone dealing with this on the technical side (NOC etc) to dashboards for SDM's
What do you dislike about the product?
Some limitations on RBAC with logic modules, some missing features also that could improve day to day work in the panel (being able to select instance groups when creating dashboards rather than just the individual instances)
What problems is the product solving and how is that benefiting you?
Being able to monitor much more than we have ever have with any other monitoring tool we have used. Flexibility to integrate with other software tools.
Recommendations to others considering the product:
If you are currently using old monitoring software that does not quite meet your monitoring requirements/does not have the flexibility for you to create your own modules to monitor software I would recommend looking into LogicMonitor as your next potential monitoring software. On top of this the UI is very easy to understand and use for people of a range of levels and understanding
A comprehensive learning process of IT systems and API capabilities
What do you like best about the product?
The API. Best one we (Aurora) have ever used. Well documented and plenty of support available.
What do you dislike about the product?
I found the skilljar sessions were not as relevant to the exam questions as I expected.
What problems is the product solving and how is that benefiting you?
We are providing intelligent solutions for IT monitoring automation, as well as building our own products via the API for customers using LogicMonitor
Amazing Monitoring System
What do you like best about the product?
Logicmonitors agentless system allows you to quickly monitor a lot of your infrastruture in a quick and easy manor. After installing the collector and creating accounts, as long as networking is in place monitoring is really easy and straight forward. The level of complexity of monitoring is completely up to you, the out of the box monitoring provides a great insight into many different system types. Further to this, adding your own custom monitoring to the platform is straight forward and can be easily done on the UI.
What do you dislike about the product?
Learning the entirity of the system can be a bit overwhelming and take time.
RBAC could introduce more lower level controls.
SNMP trap eventsource could be improved
RBAC could introduce more lower level controls.
SNMP trap eventsource could be improved
What problems is the product solving and how is that benefiting you?
Logicmonitor offers a centralised system to us. Previously using multiple different monitoring tools, all resources were added to LogicMonitor for a single source of truth. With the massive library of datasources most devices had a very good amount of monitoring out of the box.
Topology mapping offers an easy viewing of networking including dependant alerting for key infrastructure.
Root cause anaylsis to stop alert flooding
API makes automation very easy
Topology mapping offers an easy viewing of networking including dependant alerting for key infrastructure.
Root cause anaylsis to stop alert flooding
API makes automation very easy
Recommendations to others considering the product:
Ensure you are confident enough to start implementing before doing so, to avoid creating a mess on the platform. Expertise may be required in the type of monitoring you need.
The modern monitoring solution
What do you like best about the product?
LogicMonitor a modern SAAS based monitoring solution covering a wide range of technologies.
Added intelligence with Ai Ops.
Training material available with videos and exams to become an expert.
Great out of the box support along with plenty of documentation to help you along the way to building your own LogicModules.
A great support team that is always available to help 24/7.
Dynamic Threshold.
Topology Maps.
Root Cause Analysis.
Robust API.
There is so much more to LogicMonitor and still more to come, excited for the future of monitoring with LogicMonitor.
Added intelligence with Ai Ops.
Training material available with videos and exams to become an expert.
Great out of the box support along with plenty of documentation to help you along the way to building your own LogicModules.
A great support team that is always available to help 24/7.
Dynamic Threshold.
Topology Maps.
Root Cause Analysis.
Robust API.
There is so much more to LogicMonitor and still more to come, excited for the future of monitoring with LogicMonitor.
What do you dislike about the product?
Currently nothing major to dislike as it checks all the boxes for our purposes.
RBAC can do with improvements to be more granular.
SNMP Traps EventSource could be better
SwerviceNow integrations needs some improvements for alerts and CMDB
RBAC can do with improvements to be more granular.
SNMP Traps EventSource could be better
SwerviceNow integrations needs some improvements for alerts and CMDB
What problems is the product solving and how is that benefiting you?
Cloud Infrastructure monitoring
On-Prem infrastructure monitoring
Root cause analysis to lower the alerts
Application Monitoring
Network Monitoring
Configuration backups
Dynamic topology maps
End to end service monitoring and insights
End user automation
On-Prem infrastructure monitoring
Root cause analysis to lower the alerts
Application Monitoring
Network Monitoring
Configuration backups
Dynamic topology maps
End to end service monitoring and insights
End user automation
Recommendations to others considering the product:
A great monitoring solution that should cover all if not most of your monitoring needs with Ai Ops and integrations out of the box
One of the best monitoring tool !
What do you like best about the product?
Amazing tool, so far I have used many monitoring tools but this one of the best in the lot.
Super user friendly , powerful metric , accurate alerts , no false alarms.
Super user friendly , powerful metric , accurate alerts , no false alarms.
What do you dislike about the product?
To be very honest nothing in particular to Dislike about this tool.
What problems is the product solving and how is that benefiting you?
CPU Monitoring
DB Disk I/0
Memory
Buffer Cache Ratio
Page Life
DB Disk I/0
Memory
Buffer Cache Ratio
Page Life
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