Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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LogicMonitor Review
What do you like best about the product?
It is has a great UI and is very intuitve and feature rich, with tonnes of good documentation
What do you dislike about the product?
WMI and WINRM data sources can timeout a lot with not a lot of information reported as to why this happens and the LMCP exam was very difficult for what it is.
What problems is the product solving and how is that benefiting you?
Monitoring a vast server estate with thousands of virtual machines and with this we are able to view all this information in one location the dashboards section, from here we can use the alert system and escalation paths to alert us when our thresholds are hit and escalte as required, trimming our response times to incidents.
Review of LogicMonitor
What do you like best about the product?
We like that it's cloud hosted monitoring which, for us, means we don't need an additional check to make sure our infrastructure is actually running. If our infrastructure would go down, it would alerts us vs. the monitoring platform also being down. They have a large number of supported platforms out of the box. Support is quick to respond and generally quick to solve any issues.
What do you dislike about the product?
The biggest downside for us is the cost, it's on the pricy side for monitoring and they're generally unwilling to give you much of a discount as you grow (unless you suddenly add a large number of devices all at once). I know companies smaller than us that have better pricing because they went in with more devices initially. Their lack of a standard pricing scale makes it harder to do business with them vs some other providers that have standard pricing tiers.
What problems is the product solving and how is that benefiting you?
LogicMonitor is our infrastructure and client monitoring platform. It allows us to monitor many diverse/segregated networks with the same platform.
Recommendations to others considering the product:
Make sure you understand the pricing and how it scales going forward. If you're in an enterprise that doesn't change or grow very rapidly this may not be as big of a concern. We're a service provider so how our vendors and partners scale with us as we grow is very important. I wish they were a bit more transparent with the pricing.
Logic monitor - a guide to new way of monitoring
What do you like best about the product?
1. Event Corelation with SNOW is easy
2. Logic monitor feature of auto acknowledgement is very good for auto closure of incidents when threshold values are met.
3. Logic monitor interface to produce important graphs for compute metrics allows systems administrator to pull reports without having to look back to traditional performance monitoring tools
4. Logic monitor data polling feature prompts systems administrator to advise when data collection of incidents stop and quickly rectify the situation
2. Logic monitor feature of auto acknowledgement is very good for auto closure of incidents when threshold values are met.
3. Logic monitor interface to produce important graphs for compute metrics allows systems administrator to pull reports without having to look back to traditional performance monitoring tools
4. Logic monitor data polling feature prompts systems administrator to advise when data collection of incidents stop and quickly rectify the situation
What do you dislike about the product?
1. I could see there is no option to place multiple servers in SDT. That is the major drawback in LM. But it is possible in SCOM.
2. There aren't any downsides of logic monitor however can be improved from data sources and description perspective.
3. Why Logic Monitor is not finding the duplicate entries. Example: same server in multiple domains.
4. The other challenge is there is no domain listed in CMDB and during migration Often times devices would respond to both abc.com and abcd.com. So we have no way to know what it should be.
2. There aren't any downsides of logic monitor however can be improved from data sources and description perspective.
3. Why Logic Monitor is not finding the duplicate entries. Example: same server in multiple domains.
4. The other challenge is there is no domain listed in CMDB and during migration Often times devices would respond to both abc.com and abcd.com. So we have no way to know what it should be.
What problems is the product solving and how is that benefiting you?
Auto closure of incidents , Easily track incident generation for a particular issue, duplicate incidents reduction, event correlation,fine tuning thresholds for incident generation
Recommendations to others considering the product:
Logic Monitor is good only. We reommend LM to improvise as mentioned in the dislikes. Thanks for giving this opportunity.
Monitoring platform with the tightest of integration across the board
What do you like best about the product?
Logicmonitor is an amazing platform, having worked with it for two years, I have found it ability to automatically discover devices and pull in relevant data sources and setup alerts very useful.
Furthermore our teams have started to create our own data sources and integrate these into business performance metrics outside of the IT space. Logicmonitor is a tier one partner at Ted Baker.
Furthermore our teams have started to create our own data sources and integrate these into business performance metrics outside of the IT space. Logicmonitor is a tier one partner at Ted Baker.
What do you dislike about the product?
Some new devices are not fully supported, but the technical team are responsive and bring in updated when requested.
What problems is the product solving and how is that benefiting you?
-IT Monitoring
-Alerting
-Technical Metric logs
-Network traffic Insights
-Cloud Data metric monitoring
-Business Data gathering and reporting leadership teams
-Alerting
-Technical Metric logs
-Network traffic Insights
-Cloud Data metric monitoring
-Business Data gathering and reporting leadership teams
Recommendations to others considering the product:
I would highly recommend Logic Monitor, it met all of our needs and then some.
Outstanding Monitoring
What do you like best about the product?
Interface and Support is quite impressive and ease to use. Fully compatible with our entire catalog of devices
Device managent-addition is quite easy via SNMP
Dashboard customization is impressive
Device managent-addition is quite easy via SNMP
Dashboard customization is impressive
What do you dislike about the product?
Dashboards widgets need to be imported from Resources however you can import a JSON dashboard file into if needed.
What problems is the product solving and how is that benefiting you?
Monitoring and alerting/Device management
Recommendations to others considering the product:
Perform automatic discovery will make adding devices a lot easier. Realtime dashboards are a great feature along with outstanding alerting.
works best with multi cloud
What do you like best about the product?
multi cloud support database support. we like to some more options.
What do you dislike about the product?
missing kubernetes support. we would like to see more container support.
What problems is the product solving and how is that benefiting you?
over all monitoring. it provides apps as well as cloud specific workload monitoring
Recommendations to others considering the product:
splunk integration
Easy to use.
What do you like best about the product?
Nice GUI and easy to install the Collectors
What do you dislike about the product?
Hmmm. Add more performance features for network health monitoring
What problems is the product solving and how is that benefiting you?
Web - Ping was amazing to keep monitor our websites.
Recommendations to others considering the product:
LogicMonitor is a stable monitoring tool. I really enjoyed working with.
Excellent tool for general monitoring, but room for improvement
What do you like best about the product?
LogicMonitor (LM) can alert on a WIDE range of criteria.
LogicMonitor is very flexible.
For example, one can monitor the free disk space of VMware physical storage, operating system configuration, cloud items, network performance, etc.
LogicMonitor is very flexible.
For example, one can monitor the free disk space of VMware physical storage, operating system configuration, cloud items, network performance, etc.
What do you dislike about the product?
LogicMonitor lags behind competitors like Auvik in network mapping, user interface, and general usability.
Auvik has a simpler interface and is more intuitive for network device backups, monitoring, alerting, management, and the like. LogicMonitor would benefit from a better network map (diagram) generation / tool.
LogicMonitor would benefit from a refreshed user interface (UI).
(In its defense, LogicMonitor can alert on a wider range of criteria, compared to Auvik, and is more flexible.)
Auvik has a simpler interface and is more intuitive for network device backups, monitoring, alerting, management, and the like. LogicMonitor would benefit from a better network map (diagram) generation / tool.
LogicMonitor would benefit from a refreshed user interface (UI).
(In its defense, LogicMonitor can alert on a wider range of criteria, compared to Auvik, and is more flexible.)
What problems is the product solving and how is that benefiting you?
LogicMonitor protects our clients' on premises and cloud systems from downtime or poor performance.
Recommendations to others considering the product:
Consider your integrations. Obtain a trial to test the functionality.
** Invest the time upfront to setup the tool as desired ** this is the biggest failing of many companies with LogicMonitor, or other similar products.
** Invest the time upfront to setup the tool as desired ** this is the biggest failing of many companies with LogicMonitor, or other similar products.
Consistent and customisable
What do you like best about the product?
Consistent and customisable, LogicMonitor offers an excellent user experience. For our use case, IaaS provider distributed along several data centers and geographically dispersed it is a must have.
API's and integrations work seamlessly after correctly set up.
API's and integrations work seamlessly after correctly set up.
What do you dislike about the product?
Some functionalities are not system wide and limited (Tokens in widget names come to mind).
Also for our use case the 'Widget exceeds the instance limit' comes up a bit too often. It's understandable there needs to be a compromise between number of instances and dashboard/widget performance, but there could be some room for customisation.
Also for our use case the 'Widget exceeds the instance limit' comes up a bit too often. It's understandable there needs to be a compromise between number of instances and dashboard/widget performance, but there could be some room for customisation.
What problems is the product solving and how is that benefiting you?
Instant deployment of internal and customer dashboards.
Instant info on several datapoints across time provides an excellent troubleshooting tool.
Instant info on several datapoints across time provides an excellent troubleshooting tool.
Excellent Monitoring tool for any small business to large enterprise
What do you like best about the product?
Cloud based, Rich and useful user Interface. Alerts are very powerful with email and sms messaging covered. Ability to monitor devices dispersed geographically anywhere in the world. It is great that it does not require an agent on devices that you wish to monitor. And, scripting ensures that you can check just about anything on any device.
What do you dislike about the product?
Advanced features are Not as intuitive to use. Lacks the ability to execute actions to apply instant fixes and access systems directly to resolve issues.
What problems is the product solving and how is that benefiting you?
Detailed alerting on issues in monitored equipment that we would not otherwise have seen. We have been able to reduce our alerts week on week due to seeing patterns of issues in devices and being able to resolve those problems where we may not have known they existed before, and before they became larger issues.
Recommendations to others considering the product:
You wont regret your decision choosing LogicMonitor for your monitoring needs. I would recommend going through some of the training material at the beginning of your implementation so that you can get a good start with the product.
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