Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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Well Worth it..
What do you like best about the product?
Best monitoring, less false-positives, very intuitive and easy to use. All of our associates can navigate easily for troubleshooting.
What do you dislike about the product?
Nothing so far to dislike. .............
What problems is the product solving and how is that benefiting you?
Better monitoring, less false-positives, very intuitive and easy to use. All of our engineers can navigate easily for troubleshooting
Logcmonitor is the best
What do you like best about the product?
Ease of using the solution, scope and administration of the environment.
What do you dislike about the product?
There is no point you don't like. Logic monitor is very good !!!
What problems is the product solving and how is that benefiting you?
Agility in decision making, management and greater ease in solving problems.
Recommendations to others considering the product:
I recommend the Logicomonitor solution, the benefits are many and the ease of management and operation is very relevant.
LogicMonitor is very simple to implement and manage all devices in the IT infrastructure
What do you like best about the product?
Dashboard very easy to detect root cause of problems. Easy implementation and management of assets. The customization of dashboards is very easy to configure.
Platform improvements are made without any interaction from our internal team, thus avoiding any operational effort to maintain the LogicMonitor monitoring platform
Platform improvements are made without any interaction from our internal team, thus avoiding any operational effort to maintain the LogicMonitor monitoring platform
What do you dislike about the product?
In the matter of licensing, LogicMonitor could have a configuration to block the addition of more devices when the number of licensed devices in the prepaid were exceeded or reached. With that, there would be no surprises for additional invoices. Our company makes an annual spending forecast and this makes extra payments unfeasible
What problems is the product solving and how is that benefiting you?
any infrastructure IT issues.. As the LogicMonitor platform, put all the components of the Infrastructure in the same view. We were able to detect the root cause of the problems more quickly, as previously we had to set up war rooms with all the teams and several monitoring tools
Recommendations to others considering the product:
The LogicMonitor solution makes implementation very easy. The effort is only dedicated to the simple definition and configuration of the devices on which we want to monitor. Operational improvements to the solution are implemented by the Logicmonitor team and we don't have to worry about that.
A infrastructure monitoring tool that delivers now and in the future
What do you like best about the product?
Everything is moving to the cloud and this was the only infrastructure monitor tool that meet all our requirements. It’s very modular and provides a ton of features for dashboard views, alerting and configuration backup. We setup customized views for different levels of users and different teams. This allows each team to get a full view of what is important to that team. We had a team that worked with us during the proof-of-concept testing and it was amazing how fast we had it deployed. It was very easy to transition from a POC to production. We’ve had minimal support issues thus, we have not worked with them a ton. Lets talk about training, this is a huge gap that other companies have. LogicMonitor provides on-going training sessions for free that you can join or catch up on a recorded session.
What do you dislike about the product?
I don’t have any dislikes. During the proof of concept testing we identified a few “nice to have” features with alerting. The good news, you can submit those requests for adding to future releases.
What problems is the product solving and how is that benefiting you?
In respect to the Network Engineering team, we manage and support physical and virtual gear on premise and in our own VPC’s in the cloud. We needed a versatile solution with a ton of features to support our hybrid design.
Recommendations to others considering the product:
Take the time to perform a POC of the product. Include other teams outside of the primary team. It can meet the needs of several teams and each with a specific setup.
Great cloud monitoring platform
What do you like best about the product?
Don't need any hardware onsite to host the monitoring software. It's cloud based, so even if our HQ (where monitoring server used to be) goes down, we know.
What do you dislike about the product?
There is a bit of a learning curve, there are A LOT of options. I'm sure there is training available.
What problems is the product solving and how is that benefiting you?
No need for hardware onsite. Continuous monitoring even when a site is hard down.
Recommendations to others considering the product:
Get it set up right out of the box as it can be a little overwhelming to go back and try and tune things due to the sheer number of choices.
Excellent Software backed with Professionals who are very responsive and knowledgeable
What do you like best about the product?
There are so many utems, Id have to say the UI is what I like best from a SAAS POV.
What do you dislike about the product?
I would say it isn't free which is to be expected.
What problems is the product solving and how is that benefiting you?
Having a Distrubuted Monitoring Solution.
Untraditional usage, translate to big wins.
What do you like best about the product?
The interface and alerting systems are what make the impact for us.
What do you dislike about the product?
Your reps can push for further opportunities more that maybe you’d like, but in the end it’s because they are doing their job making sure the people who can benefit from this know about it.
What problems is the product solving and how is that benefiting you?
Network outages, and the time to fix them have been cut significantly.
Recommendations to others considering the product:
Test it out
Capable coding engine in the heart of your concerns...
What do you like best about the product?
LogicMonitor offers me the ability to capture pretty much any metric that is available on the wire, at the pace I need it. Thereafter, I can shift that data securely across the Internet, into a secure Cloud facility and that allows me to put that on a connected device anywhere in the world. The capability that appeals to me most is the ability to code at the Collector (as it is called) to call out to the target resources to pull data from (say) an API, or through WMI or any other interface that is accessible. With no need to install anything on the target device, the Collector is re-using a capability already available; usually the impact of this is minor. The configuration of the Collector is also held in the Cloud so when I lose the Collector, I simply spin up a fresh build O/S install the Collector, the Cloud updates with configuration and data starts to flow... it is robust!
What do you dislike about the product?
My one dislike so far (and one could say that I had to search to find something I disliked) is that the dashboarding facility (very extensive) perhaps doesn't make the most use of a large display unit. Compare to some other dashboards available in various products, my opinion is that I could fit a whole lot more into the screen. However, I have a work around for this which has been to create my own skin to the problem and pull the available widgets through to the layout that I require. Considering that my customers, those that consume the data, only want a few metrics and a graph, this problem is mute anyway.
What problems is the product solving and how is that benefiting you?
1. Secure extraction and retention of data.
2. Conversion of data, indicating problem states into Incidents managed by Service Now.
3. Retrospective trend analysis for capacity and workload management, including cost savings within Cloud tenants.
4. Proactive predictions of failures.
5. Heuristic, comparative and statistical reporting comparing all of my clients' data streams for the benefit of all.
2. Conversion of data, indicating problem states into Incidents managed by Service Now.
3. Retrospective trend analysis for capacity and workload management, including cost savings within Cloud tenants.
4. Proactive predictions of failures.
5. Heuristic, comparative and statistical reporting comparing all of my clients' data streams for the benefit of all.
Recommendations to others considering the product:
Consider the extensive capability of being able to author your own Logic Modules to collect the data you require.
Less Effort More Productivity
What do you like best about the product?
LogicMonitor Solution is very flexible and quick in Implementation even for bigger environment. All the codes are open and their is great level of flexibility to modify things as per organization requirement, even if we are an average developer and know few scripting concept your need not to wait for any new feature release by LM team, we can code those with zero wait time. Very light wait solution and need not to install any agent for any technologies that is the biggest strength.
Cloud Hybrid monitoring solution is very impressive. Very simple Licensing and no separate confusing module based approach for each monitored technologies.
Cloud Hybrid monitoring solution is very impressive. Very simple Licensing and no separate confusing module based approach for each monitored technologies.
What do you dislike about the product?
There is no feature for dislike but i want to see improvement on Reporting (More flexibility like Business Intelligence (BI) ) and Alert Correlation modules.
What problems is the product solving and how is that benefiting you?
we are able to cover all Day-to-Day FCAP aspect. Now we are able to detect the problem proactively and notify to respective group with full automation. It has significantly reduces the response and resolution time.
Recommendations to others considering the product:
Good Tool for quick deployment and useful result in reasonable cost (License + Implementation infra cost) .
The best comprehensive monitoring tool I have used
What do you like best about the product?
I like being able to make my own "datasources" to monitor devices how I want, there is a lot of flexibility in this tool set. Once you have learnt how to build the required platform you can tweak settings to your hearts content and create complex monitoring and then display that monitoring nicely on easy to make dashboards. We have a direct contact with a customer support representative which means any concerns we have are quickly expressed and can be immediately looked into. This generally means any larger issues or harder to answer questions can be addressed with ease. They also have an inbuilt support function which allows you to have direct contact with a support agent, direct search of their knowledge base and or support from the larger community.
What do you dislike about the product?
Support for LM built "datasources" can be slow. Because the tool is comprehensive there can be a large or steep learning curve to fully understand how to set up and maintain the infrastructure.
What problems is the product solving and how is that benefiting you?
We are able to showcase problem areas in our network as well as our clients networks. We can allow full access to our clients networks without the need for the client to log onto any device. This transparency allows us to stand above our competitors and prove that we have nothing to hide. With the alerting we have set up we now have faster response times when an issue arises allowing down time to be minimized or for the time that our clients to be left in the dark shortened.
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