Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Systems monitoring made easy for a novice!
What do you like best about the product?
LogicMonitor is my first in-depth experience with a third party systems-monitoring tool and the while the setup takes a little to get used to, once you've entered several systems, the process becomes simple. The best thing about LM is that we can monitor almost any device/stat within our system from servers, switches and routers to websites. Being able to see everything from the view of the dashboard has made for a simple workflow.
What do you dislike about the product?
Because there are so many things to monitor, it can take a bit to "master" setup and tuning to your specific needs.
Have difficulty excluding certain Windows events from monitoring on Windows server environments.
As with most things in a business setting, cost is always one of the first things to be weighed against a tool's features and as it goes with most enterprise solutions, the cost of subscription continues to rise.
Have difficulty excluding certain Windows events from monitoring on Windows server environments.
As with most things in a business setting, cost is always one of the first things to be weighed against a tool's features and as it goes with most enterprise solutions, the cost of subscription continues to rise.
What problems is the product solving and how is that benefiting you?
We are able to monitor our network infrastructure as well as see all metrics on VMs within vCenter, all within the same dashboard. The ability to customize the dashboard has made for a simple workflow.
The time to check each system for issues has reduced labor hours and allowed for more time to be spent on deployment and testing.
The time to check each system for issues has reduced labor hours and allowed for more time to be spent on deployment and testing.
Recommendations to others considering the product:
Definitely give this product a look if you are in the market for monitoring your network and system devices. If you're looking for an "all in one" package, LM could be the answer.
Extensive and easy-to-use monitoring tool
What do you like best about the product?
The interface is intuitive and well organized. The structure of the tools is logical and easy to navigate. This meets all of my previously known monitoring and alerting needs and has turned me on to new features that I wouldn't have though of previously.
What do you dislike about the product?
It needs more tools to be added to address all of my monitoring & alerting needs. From discussions with our team at LM some of these tools are being developed now though. Their development cycle seems to be quick and responsive which is promising for the future.
What problems is the product solving and how is that benefiting you?
Thorough and valuable alerts to those that need them and very detailed monitoring info for what isn't included in emails. While being easy to use the feature set is extensive allowing for advanced customization and tuning.
Recommendations to others considering the product:
Review the types of devices that you plan to monitor with LM first, review how those are currently monitored with the tool today, and run a test environment if possible. An example is that the monitoring today at Meraki network equipment is different than other equipment and takes more time to set up. It's not bad necessarily but has room for improvement and they are working on it.
A clear return on Investment for any IT organiation
What do you like best about the product?
I like how it monitors traffic between your sites to see if system outages are correlated to packet loss and and network congestion.
What do you dislike about the product?
Sometimes the really cool features you want you need to pay extra for, but that is any hosted solution.
What problems is the product solving and how is that benefiting you?
When we had an outage previously, we did not have any historical data in one place to show us what was going on before the outage. the benefit is we don't need to monitor the network anymore, we just wait for alerts.
Great monitoring platform with endless flexibility!
What do you like best about the product?
I love having multiple collectors across the country monitoring devices close to it. Our prior platform was a single server in our datacenter. We get more accurate/faster alerts with this model. Also being cloud based and being able to login from anywhere is very helpful. I don't have to get my laptop out and vpn in just to see the dashboard.
What do you dislike about the product?
The root cause analysis feature needs more work to be useful. I often get many email alerts about a site being down when only an alert the mpls router is unreachable will do. Being this is a new feature i assume it will get better with time and updates.
What problems is the product solving and how is that benefiting you?
Being alerted with timely and detailed emails helps us respond to issues faster. We are able to detailed metrics for our mpls circuits. Netflow data is very valuable. We can notify the helpdesk if someone is moving large amounts of data and slowing down the network for others.
Recommendations to others considering the product:
Spend the time to fully think out what/how/how often you want things monitored. There are many layers to the platform and its easy to get lost in the process.
Good experience with LM.
What do you like best about the product?
Good support, lots of features. Monitors almost everything.
What do you dislike about the product?
Slow rollout of new UI. Overall very satisfied.
What problems is the product solving and how is that benefiting you?
Streamlining alerting and monitoring
Good but hard to use.
What do you like best about the product?
The in depth monitoring that can be configured.
What do you dislike about the product?
How difficult it is to intially configure and to make adjustment.
What problems is the product solving and how is that benefiting you?
Logic monitor solved our "blind" awareness of the health in our datacenter. Now we can easily see the good, bad and ugly.
Recommendations to others considering the product:
Research, be prepared to ask for help from support during setup.
Packed with information
What do you like best about the product?
The graphs and data that is shown on logic monitor is quite helpful. we were able to recognize issues with our database servers as to why our end-users were having issues with timeouts on API calls. by extrapolating the data we were able to make the appropriate changes and then improve our servers for the next cycle.
What do you dislike about the product?
there are not many dislikes, other than it would be nice to have a easy-to-use organizational interface where u can put in the servers u only want to see on the notifications
What problems is the product solving and how is that benefiting you?
logicmonitor is used to monitor how stable our servers are with regards to how response times are measured. making sure that we are able to serve our customers without any outage.
the benefits with logic monitor is we are able to see which servers needs improvement and which are stable
the benefits with logic monitor is we are able to see which servers needs improvement and which are stable
Recommendations to others considering the product:
Really recommend this product, provides so much insight and foresight of what to do in the future
Easy to deploy and highly customizable.
What do you like best about the product?
Ability to create custom datasources using virtually any scripting language available.
Easy to create dashboards that help visualize your data.
Extensive list of datasources to monitor most platforms out of the box .
Easy to create dashboards that help visualize your data.
Extensive list of datasources to monitor most platforms out of the box .
What do you dislike about the product?
No dark theme.
Datasource mangement still has some issues with upgrading older datasources.
Datasource mangement still has some issues with upgrading older datasources.
What problems is the product solving and how is that benefiting you?
Custom monitoring of some of our in house applications.
Single pane of glass to monitor our entire infrastructure in all 3 major clouds and our colocation datacenters.
Single pane of glass to monitor our entire infrastructure in all 3 major clouds and our colocation datacenters.
Recommendations to others considering the product:
Great piece of software that is very easy to deploy. It comes with datasources that allow you to monitor almost any system/environment out of the box and allows you to easily write custom ones to monitor anything else that isn't supported.
LogicMonitor, one of the best monitoring tools out there
What do you like best about the product?
It combines a lot of features into one. You can integrate all of our cloud services together, on-prem, and network, all in one dashboard. We've consolidated a lot of monitoring into a few quick and easy dashboards it just makes sense. Also having the ability to aggregate our logs into LM with LMLogs has been a wonderful additional benefit we've been able to take advantage of as well as cutting back other service providers. The ability for us to integrate network backups and monitoring has been strengthen our use-case with LogicMonitor substantially.
What do you dislike about the product?
Customizability is great, but there is a such thing as too much. There are so many options to choose from it can be overwhelming if your use-case is simplistic. We have a smaller deployment of ~300 nodes (cloud, network, infrastructure) having a ton of choices makes it difficult and cumbersome for us. For example, on our Linux machines I'm not concerned with mount points being full, I either have to make a new template or edit the default, this isn't the most ideal option going forward but, we've grown and adapted to these differences.
What problems is the product solving and how is that benefiting you?
We have a requirement for network backups and audit. Prior to LogicMonitor we had a few Opensource tools that required a decent amount of care and feeding. After LogicMonitor everything is all together and we alert based on network changes. This was an added benefit over our previous product that has paid for itself 10 fold.
Recommendations to others considering the product:
If you're on the fence about a new tool but, I highly suggest looking at this product. It's not as expensive as some of the competitors but it packs a big punch especially for a SME.
Logic Monitor helping our OPs Team get to quicker resolution than ever before.
What do you like best about the product?
Built in RDP, Alerting, Downtime, SSH, HTTPs, Web, Azure, the only thing Logic Monitor doesnt do is make me a coffee. From setting up Root Cause Analysis to help cut down on noise/tickets when devices go down, to LM Logs, Repository. Logic Monitor does it all. It knows most devices, and those it does not, well you just have to open a ticket, or send an email and ask them to look into adding it. Turn around is not that long. Their help desk is very knowledgeable and their community forums are a must. LM has done it right from Day 1 and continue to do it right to this very day.
What do you dislike about the product?
1 thing and its very minute. The built in Apache Web timeout timer of 60 minutes. "We need more time Captain". There are some things you want to change, and all you have to do is ask them to and if they deem it a necessity, well your change will happen. They are the number one in my book when it comes to Alerting. Blows all others away.
What problems is the product solving and how is that benefiting you?
Again no problems. What I have seen tho is a quick resolution in targeting an issue from our OPs team. Logic Monitor almost makes it too easy to find issues which then helps our team to quicker resolution to incidents. Built in RDP, SSH and HTTPs helps us get on the problem machine to perform triage.
Recommendations to others considering the product:
If you are looking for a Monitoring service that allows you to fine tune alerts and quickly RDP to the device, than Logic Monitor is all you need.
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