Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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The Dashboards Creation for the Cloud Resources
What do you like best about the product?
The Services and the support is very Good.
Easy for the monitoring the all Resources in a single dashboards. And to get notify with any alerts. We can pull any reports from the specific date to date and we can analyze as per our needs
Easy for the monitoring the all Resources in a single dashboards. And to get notify with any alerts. We can pull any reports from the specific date to date and we can analyze as per our needs
What do you dislike about the product?
While contacting the support ,Sometimes we may get late reply! But not all the time
What problems is the product solving and how is that benefiting you?
The problems we came from the solutions are many. We considered for the easy view for monitoring our devices, resources and alerts etc..
Phenomenal Monitoring Software!
What do you like best about the product?
I love the documentation on the API and the way ypu can assign arbitrary values and tags to each device to use the API to perform actions on.
What do you dislike about the product?
I really think there are a few small quirks like the lack of dynamic groups for web resources. I also think that it would be nice to have some onboarding automations built into the software for new clients.
What problems is the product solving and how is that benefiting you?
We have been able to get much better transparency into our client networks throughout using LogicMonitor. the configuration backups on switches, firewalls, routers, and network devices has allowed us to see exactly what is going on and quickly troubleshoot.
Recommendations to others considering the product:
It is incredibly easy to set up, just make sure to read the collector documentation and size appropriately.
Great tool
What do you like best about the product?
Amount and variety of devices that can be monitored and alerted. Flexibility of graphing is great. LM Config backup tool is excellent and critical to managing customers.
What do you dislike about the product?
Alerting takes some time to dial in - to reduce "noise" and get quality alerting. Would like more granularity about what types of alerts on what types of devices can alert different people and with a variety of methods.
What problems is the product solving and how is that benefiting you?
As mentioned, the LM Config feature is invaluable. We also like being able to setup customer specific dashboards and allowing customers access to see their own data. An integration with BrightGauge would make this even better!
Ease of use
What do you like best about the product?
I really like the simple layout and ease of use, learning curve for LM is very less and we were quickly able to master the tool. Learning portal with self-paced coursed is rally helpful.
What do you dislike about the product?
I really don't have anything negative, I am really happy with the product.One thing I can think off is having more APM capability where we can get code level visibility which will be helpful for dev ops team.
What problems is the product solving and how is that benefiting you?
We have solved our unified infrastructure monitoring, there were multiple monitoring tools sending signals where our SRT folks have to some time log in each tool to gather more data, making LM as one unified Infra monitor tool has reduced MTTR.
Recommendations to others considering the product:
If you are looking for a cloud based monitoring solution, where you can stop worrying about administration and start looking into various metrics you should consider LogicMonitor, tool is a delight to work with, I sincerely hope they invest more on the APM part and make it as one true monitoring system which can monitor both infrastructure and applications with code level visibility.
Great product foundation with constant improvemenst.
What do you like best about the product?
API thoroughness, length of time that historical records are kept, UI.
What do you dislike about the product?
Reporting functionality is lacking, it would be much more simple if we could run queries against our data instead of using the narrowly scoped reports in the report building module.
What problems is the product solving and how is that benefiting you?
Day to day monitoring is simplified, reliable, and versatile
Solid monitoring solution
What do you like best about the product?
LogicMonitor is a great SaaS monitoring solution. Standing up was for the most part very simple. Ease of adding more nodes to be managed is very straight forward. I really like the flexibility that LogicMonitor has in the way of configuring alerts, we have different process for business hours and after hours alerts and it was so easy to configure. I also appreciate all the customization you can do with what LogicMonitor calls datasources, you can specify what data you want to collect and even customize how it's ingested, if it's provided in the product's MIB then Logic Monitor can monitor. Very complete product.
What do you dislike about the product?
Overall the product is solid, the only thing I would say is, the current UI is different in the alerts section and the rest of the platform. The velocity of upgrading the rest of the application to match the UI in the alerts has been a bit slow. I would prefer to have the old Alerts UI.
What problems is the product solving and how is that benefiting you?
We are able to discover problems quickly, we can identify outages quickly. This is especially important after hours when no one is around the office. With it's easy alerting configuration we identify problems within minutes with LogicMonitor.
Recommendations to others considering the product:
I think LogicMonitor checks a lot of boxes for a monitoring SaaS solution. I recommend it based on ease of use, ease of administration, customization options, and for it's great support whenever you get stuck on something.
nice but alot of flashy bits not needed
What do you like best about the product?
simple interface for web management, bulk imports are good way to migrate to it
What do you dislike about the product?
things dont alway work as sold. collectors are overwhelmed alot
What problems is the product solving and how is that benefiting you?
was forced by management to move from solarwinds. it ties to service now for auto ticket generation...yeah more emails
Recommendations to others considering the product:
make sure you want this much fluff
Very informative course for beginners to LogicMonitor
What do you like best about the product?
it was a very structured course
Quite a lot of information given
Quite a lot of information given
What do you dislike about the product?
nothing as yet
only just started to use it
it seems to be e=very intuitive
only just started to use it
it seems to be e=very intuitive
What problems is the product solving and how is that benefiting you?
mainly drive space
services alerts
services alerts
Very much useful on Infrastructure Monitoring.
What do you like best about the product?
The point to point every data units monitoring, And the specially the graphs which helps in writing incident reports
What do you dislike about the product?
Nothing much on cons, but would suggest to limit the emails it sent for every alert and should give more information on the email too.
What problems is the product solving and how is that benefiting you?
Almost all Infrastructure monitoring (servers, switches, routers, site to site vpns). Incident management timelines.
Recommendations to others considering the product:
If you are looking for Infra structure monitoring tools, I would suggest Logic Monitor for it.
Best in class monitoring tool
What do you like best about the product?
Being in the MSP space, we need a tool that can proactively monitor and manage our clients environments, LogicMonitor is the best in class software provider that does it all. Easy to deploy easy to use.
What do you dislike about the product?
It's actually a pro and a con, there are many different modules, plug-ins, and add-ons to the product set, just being able to find out what they all are and do is a challenge.
What problems is the product solving and how is that benefiting you?
Visibility into our clients environment to effectively manage it. We have everything integrated with LogicMonitor and our clients reap the benefits
Recommendations to others considering the product:
There are plenty of tools out there that complete with LogicMonitor, however, I have been in numerous organizations that provide MSP services and by far LogicMonitor is best in class.
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