Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Very good monitoring platform
What do you like best about the product?
Automation, ease of use, and documentation
What do you dislike about the product?
The interface of the android app still needs some honing I think.
What problems is the product solving and how is that benefiting you?
Monitor multiple machines in different locations, by a small team.
Recommendations to others considering the product:
I would recommend to take the skilljar training.
Shows me what I need to know.
What do you like best about the product?
Easy to navigate, can see in a glance whether my problem was fixed.
What do you dislike about the product?
Can't think of anything in particular at this time.
What problems is the product solving and how is that benefiting you?
Whether it's an access point, a server, or a circuit the timely information LM gathers helps us react quickly.
Recommendations to others considering the product:
Simplifies a lot of things and is easy to use.
Best in class SaaS based IT monitoring
What do you like best about the product?
The automation of simple tasks such as creating onboarding scripts to ensure devices being added are done in a standardized method. LM automatically detects what specifically needs to be monitored for each device. If you choose that its not necessary or monitoring needs to be adjusted, the UI is simple enough to tweak or turn off completely.
What do you dislike about the product?
The UI can be challenging at times to navigate. There is a learning curve to the platform. I've had issues with the alerts page, trying to view alerts on a smaller screen such as a laptop can be challenging. The provided view has limitations to it. I believe this is being fixed in future releases.
What problems is the product solving and how is that benefiting you?
I've used a lot of different monitoring solutions in my past and have spent over a year working with Logic Monitor. I can confidently say that nothing matches the capability or feature set that Logic Monitor provides. The platform has capabilities of monitoring cloud portals, on-prem infrastructure, internal applications and web sites, etc. I've always ran in to issues with monitoring Linux based systems until we discovered LM. Now we are able to monitor Linux OS devices with ease.
Recommendations to others considering the product:
I would recommend starting with LogicMonitor's SkillJar to go through the LogicMonitor training. This will help learn the user interface and become more familiarized with the platform and how it functions. Always look to automate as many of admin processes as possible. Create custom groups which will help detect if something was onboarded incorrectly or having issues that you my want to know about. Lastly the out of box dashboards and gauges are helpful, but don't hesitate to seek assistance from LM support to create custom dashboards.
Improving Ops Team processes out of the box with endless possibilities after impementation
What do you like best about the product?
Bulletproof monitoring when implemented properly. Always accurate and timely. Making changes to the out of the box settings is easy enough and can be rolled out how you like in terms of thresholds, alerts, and communications. Very broad native monitoring vendor support. Others can be implements without much fuss. Support is very helpful and prompt.
What do you dislike about the product?
Reporting is somewhat difficult to work with to get what you need. Most scripting options requires learning Groovy(might be a pro for some). Web UI can sometimes require refreshing for changes to show up which can be annoying. Somewhat expensive.
What problems is the product solving and how is that benefiting you?
We are a managed services IT staff and use Logic Monitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service. It helps us monitor everything from Network infrastructure to Windows/Linux Servers to Cloud Resources like AWS and Azure.
Great platform with continued growth and ability to continuously execute improvements
What do you like best about the product?
Fully customizable platform that we can cater to our individual needs in terms of reporting and alerting. They make it easy to work backward in an alert to not only find the root cause but adjust the thresholds and/or even remove alerts for benign errors.
What do you dislike about the product?
The incredible amount of customization for alert routing can be daunting at first.
What problems is the product solving and how is that benefiting you?
We're able to focus on business-critical problems and cut down on alert bloat.
Customizable Monitoring
What do you like best about the product?
Ability to use datasources to get custom data into logic monitor.
What do you dislike about the product?
Can be somewhat cumbersome to get started, but their support is helpful.
What problems is the product solving and how is that benefiting you?
We rely on LogicMonitor for monitoring data trends and receiving alerts for things like hot CPU or storage capacity.
Recommendations to others considering the product:
Learn to use all the customizations to take full advantage of this product.
Great product, really add value
What do you like best about the product?
Provides great monitoring resources. Clients and we, love long term trend graphs and forecasting.
What do you dislike about the product?
Reporting just doesn't cut it for us. Would love to see more graphical reporting.
What problems is the product solving and how is that benefiting you?
Network and physical server asset alerting
great solution, needs pricing review to expand in brazillian mkt
What do you like best about the product?
simplicity at deployment
scalable and reliable
scalable and reliable
What do you dislike about the product?
pricelist in dollars, 12 month fidelity plan is an issue for us, because all my mgr services offers are billed in my local currency.
What problems is the product solving and how is that benefiting you?
nom invasive solution, msp view, and customer dashboard are very good,
it helps to give to our costumers a complete view of their projects
it helps to give to our costumers a complete view of their projects
Recommendations to others considering the product:
great solution, always implementing news features.
Gets the job done
What do you like best about the product?
Ability to monitor systems and receive alerts
What do you dislike about the product?
Sometimes the alerts get a bit thick and require a fair amount of sifting to find the pertinent ones.
What problems is the product solving and how is that benefiting you?
We use it to monitor various core infrastructure and use it as a part of our core monitoring systems for clients.
Love LogicMonitor
What do you like best about the product?
Accurate, definitive, noisy, detailed, easy to use once you get a feel of it.
It is a lot easier to navigate around and get accurate real-time information for alerts.
Threshold setting is easy enough to complete and amend when the need arises.
Reliability of the platform gives not only us as technicians assurance but clients also to cover all aspects and elements are covered.
The benefit of using LogicMonitor is the ease of integration into ServiceNow, as alerts generated come in and auto-close if the alert is no longer active.
Default threshold settings can easily be amended to accommodate the performance of the server, as it may be under a heavy workload.
Azure monitoring is well covered under LogicMonitor also which is a weak element across other monitoring platforms.
I defiantly would recommend this product to friends and other professional connections.
It is a lot easier to navigate around and get accurate real-time information for alerts.
Threshold setting is easy enough to complete and amend when the need arises.
Reliability of the platform gives not only us as technicians assurance but clients also to cover all aspects and elements are covered.
The benefit of using LogicMonitor is the ease of integration into ServiceNow, as alerts generated come in and auto-close if the alert is no longer active.
Default threshold settings can easily be amended to accommodate the performance of the server, as it may be under a heavy workload.
Azure monitoring is well covered under LogicMonitor also which is a weak element across other monitoring platforms.
I defiantly would recommend this product to friends and other professional connections.
What do you dislike about the product?
Nothing much, it’s a good product in my view.
If there was anything to dislike, the only minor thing I would say is the dashboard could be a little tidier.
Overall other than that, there is nothing I dislike about LogicMonitor.
Reporting could be a little easier to generate.
If there was anything to dislike, the only minor thing I would say is the dashboard could be a little tidier.
Overall other than that, there is nothing I dislike about LogicMonitor.
Reporting could be a little easier to generate.
What problems is the product solving and how is that benefiting you?
Performance alerts, CPU utilization, service disruptions.
Resolving a lot of issues with the help of LogicMonitor, also identifying frequent issues which lead to improvements made on hardware.
Service issues have been resolved.
Performance-related issues have been resolved.
Specification requirements identified with the help of LogicMonitor also.
Azure monitoring also improved compared to other monitoring platforms offerings.
Resolving a lot of issues with the help of LogicMonitor, also identifying frequent issues which lead to improvements made on hardware.
Service issues have been resolved.
Performance-related issues have been resolved.
Specification requirements identified with the help of LogicMonitor also.
Azure monitoring also improved compared to other monitoring platforms offerings.
Recommendations to others considering the product:
Definitely a better monitoring tool than most out there.
Would recommend to connections.
Would recommend to connections.
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