Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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IT SaaS Monitoring tool
What do you like best about the product?
A Very good SaaS-based monitoring tool. It does the job. Ease of configuration and less effort required in monitoring.
What do you dislike about the product?
The connector and agent are unstable. I hope they will improve the lightweight container to better handle the huge volume of tasks
What problems is the product solving and how is that benefiting you?
We moved from the on-prem monitoring solution. Our goal was to align our cloud-first strategy. Less overhead and more time savings compared to on-prem monitoring solutions.
Very good
What do you like best about the product?
can do Monitor all systems, devices, traffic and applications of your IT infrastructure.
What do you dislike about the product?
I have been thinking but didn't find that much.
What problems is the product solving and how is that benefiting you?
Easy to load/manage devices and also very user friendly graphing.
Recommendations to others considering the product:
clear picture of trouble spots.
LogicMonitor improved our Enterprise Monitoring capability
What do you like best about the product?
LogicMonitor has allowed us to monitor our Enterprise in a way not possible before. We easily monitor application performance, website metrics, and advanced statistics, as well as the hardware the underlies those services. There was a ton of monitoring out of the box, but it also allowed us to develop custom collectors to monitor KPIs that were unique to our company. Logic Monitor was responsive in answering questions to help develop those advanced capabilities giving us better insight into our environment and business processes.
What do you dislike about the product?
As it collects a ton of data from a myriad of sources, it can be complicated to sift through at times if you haven't spent much time in the product. It generated a ton of alerts at first, but with proper tuning of datasources and thresholds, it has improved over time.
What problems is the product solving and how is that benefiting you?
Logic Monitor has allowed us to monitor our KPIs and helped to solve an audit gap that previously existed. Our previous solution was not flexible enough to monitor all of the datasources we required and was no longer manageable.
Great utility for Infrastructure monitoring and Excellent Support
What do you like best about the product?
It really captures all the devices and resources that are deemed important (Production) and alerts / monitors us when things go awry
What do you dislike about the product?
It does take time to fully tweak and implement to each environment's liking. Too much noise when not done properly
What problems is the product solving and how is that benefiting you?
Mainly alerting on important infrastructure items which gives us a very good idea where there are bottlenecks and actual system degraded performance / outages
Recommendations to others considering the product:
I highly recommend using the chat function for Support as you are working in real time with experts that are able to help make tweaks and adjustments for testing right away. Their knowledge is very extensive and the documentation provided has always been on point.
Almost everything one could ask for in a monitoring solution
What do you like best about the product?
The built in templates (LogicModules) make setting up new resources pretty easily out of the box. For devices not already available, there is a large exchange community that makes the initial monitoring setup relatively painless.
What do you dislike about the product?
Unfortunately, the biggest issue is the price, which is higher than it should be in my opinion. This makes this only a viable solution for larger enterprises or companies with a higher IT budget.
What problems is the product solving and how is that benefiting you?
We implemented LogicMonitor to provide a window into our network in order to be more proactive when responding to issues. We were also looking for a cloud - rather than an on-premises - solution, and LogicMonitor has provided a great, stable cloud solution to address this need. The dashboard widgets make it easy to view the health of our entire organization quickly.
go live with LogicMonitor
What do you like best about the product?
SaaS based service that can monitor our environment from outside of our environment
What do you dislike about the product?
Having to have Window server VM to run the local collector.
What problems is the product solving and how is that benefiting you?
Monitor of networking and server infrastructure.
The application is very user friendly and the support is very knowledable and quickly available.
What do you like best about the product?
The built in functionality is comprehensive.
What do you dislike about the product?
Nothing big so far. It's a big step up from WUG.
What problems is the product solving and how is that benefiting you?
Network, QoS, and Windows server infrastructure monitoring.
Best tool for root cause analysis
What do you like best about the product?
The ability we have to look at internal and external resources allows us to move from a reactive to a proactive approach in our methodology. We generally are using this to be more proactive for our critical app availability and also general environment standards to kick alerts for servers with high utilization for better forecasting for resources
What do you dislike about the product?
we can monitor VMWare hosts, but we get more info from iLo audit of servers - having to pay a full license to get iLo alerts is a little frustrating. While Authy is a good 2FA app, i wish there was integration with Microsoft Authenticator to minimize the number of apps I need to have pre-loaded on my phone
What problems is the product solving and how is that benefiting you?
With the remote support, we're now faced in doing, we have been able to diagnose connectivity issues for end-users to prove home network/home ISP issues.
We also now have more resources in looking at the response time of our critical web apps for availability that was hard to discover previously
We also now have more resources in looking at the response time of our critical web apps for availability that was hard to discover previously
Recommendations to others considering the product:
I have tried many tools from competitors and LogicMonitor solves the gaps of those other tools. Once you integrate into the environment, it will pay for itself in no time
Love Logic Monitor, but prefer the old UI
What do you like best about the product?
I like the monitoring aspect and the ability to configure it for non-standard monitoring. I like the fact that it plugs in with PagerDuty
What do you dislike about the product?
the new UI. Prefer the old UI better. other then that its nice
What problems is the product solving and how is that benefiting you?
the problems we are solving with LogicMonitor are quickly locating systems that are down or needed services that have crashed or stopped. we have realized many benefits, mostly in the form of time spent on troubleshooting and awareness that there is an issue before the end user knows there is an issue
The All-in-Wonder monitoring solution that doesn't compromise.
What do you like best about the product?
LogicMonitor is capable of scaling from 10 machines to thousands of machines as easily as 3 clicks. The greatest strengths of the tool is the programability that it has. You can quickly set metrics, call-tree's, escalation paths and much more inside of their portal. The other thing I love best about it is that the tool is so capable, customizable that it isn't daunting at all. You make it what you want it to be, unlike many other competitors.
What do you dislike about the product?
There are some bugs from time to time, their product is a continually developed product so there are frequent updates that you control. It requires that frequent use to make sure that your monitored resources are reporting in correctly and not acting goofy. If they are, see if there is an update, if that doesn't take care of it, their support team is great for assistance.
What problems is the product solving and how is that benefiting you?
We didn't have a centralized monitoring software solution that provided historical information. This allowed me to define metrics and KPI's on our resources and infrastructure to provide advanced warning of a potential problem. With this in place, we are now beginning to see trends, what our "normal" looks like and what abnormal to our environments look like.
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