Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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LogicMonitor for an SMB
What do you like best about the product?
Easy Implementation
Great Implementation team
Single pane of glass to view our diversified network
Great Implementation team
Single pane of glass to view our diversified network
What do you dislike about the product?
Alerting is very hard to properly tune
Doesn't fully integrate with all of our hardware
Uninstalls itself randomly from Windows machines or the service will stop with no user interaction
Failover does not revert back to original collector automatically after a collector comes back up
Doesn't fully integrate with all of our hardware
Uninstalls itself randomly from Windows machines or the service will stop with no user interaction
Failover does not revert back to original collector automatically after a collector comes back up
What problems is the product solving and how is that benefiting you?
We are using LogicMonitor in place of a full fledged NOC to monitor the networks of our 130 retail locations. It gives us a good history of uptime and downtime when problems are being reported that we did not see.
The Logic of Monitoring
What do you like best about the product?
The ease of the initial setup for the application
What do you dislike about the product?
The complexity of the configuration, after the initial setup
What problems is the product solving and how is that benefiting you?
We can troubleshoot issues faster with LogicMonitor. We have been able to get to problems sooner because of the alerting configured in LogicMonitor.
Recommendations to others considering the product:
I would recommend LogicMonitor if you are looking for something easy to configure the initial setup. If you are skilled in GO or Powershell, then making configuration changes will be easy.
LogicMonitor: Finally a SaaS monitoring solution that fits what I need
What do you like best about the product?
In roughly half a day, I was able to get all my required servers added to the product and start seeing valuable data. I was able to replace our old monitoring solution within a few days. The reporting tools made it easy to confirm that I had all my resources added to the platform. The sheer amount of data that we pull with very little configuration is fantastic. Data I would not think to pull is in the platform and I was actually able to solve issues in a workload because LogincMonitor automatically pulled in the data.
The web interface loads quickly, there is very little waiting time to populate the page. I can get started on what I need to do and not suffer from wait times as the page loads.
The built-in alerts are fantastic! The other solutions I've used typically collect the data. Then I go in manually and create alerts on what I want to see. With LogicMonitor, I have hundreds of built-in, pre-configured alerts ready to go with the ability to tune a single object, a group, or the entire organization.
The POC and onboarding team was accommodating during the POC. They are the best team I've ever worked with in any POC.
The web interface loads quickly, there is very little waiting time to populate the page. I can get started on what I need to do and not suffer from wait times as the page loads.
The built-in alerts are fantastic! The other solutions I've used typically collect the data. Then I go in manually and create alerts on what I want to see. With LogicMonitor, I have hundreds of built-in, pre-configured alerts ready to go with the ability to tune a single object, a group, or the entire organization.
The POC and onboarding team was accommodating during the POC. They are the best team I've ever worked with in any POC.
What do you dislike about the product?
The user interface does require a little bit of time to get use to. But after a week, I was able to click through and find what I needed.
Some tasks are not straight forward. Adding wmi credentials is easy when you know the process. But adding WMI credentials was not apparent.
In general, some of the tasks\configurations are not obvious on how you configure\impliment.
Some tasks are not straight forward. Adding wmi credentials is easy when you know the process. But adding WMI credentials was not apparent.
In general, some of the tasks\configurations are not obvious on how you configure\impliment.
What problems is the product solving and how is that benefiting you?
We had three problems we wanted to solve with a monitoring solution:
Stop managing the monitoring software and start using the software.
Get valuable data on our environment.
Get useful alerts on our environment.
In our old monitoring solution, we spent more time making sure the software stack was working than time spent fixing issues it would report. With LogicMonitor, we were able to go from an on-prem app to a SaaS solution. With our old solution, we had someone dedicate 10-15 hours a week to ensure the product kept working. With LogicMonitor, we don't commit extra time to the application. Our team now puts those 10-15 hours of work, making our environment more valuable for the business.
We had a situation with a SQL server this past week where batch processing took four times longer than its average run. I loaded the resource in LogicMonitor and found high latency and high Disk Queues. This system was a recent on-prem to cloud migration that we just started the production workload. The data LogicMonitor had on the resource made it simple to justify changes to the environment to increase performance. LogicMonitor collected valualbe data about our environment and we made data backed choices to improve our environment.
The built in alerts gave us in sights into our environment that we did not have. The alerts are useful, they show the trend that lead up to the alert, then they even give tips on how to resolve the the alert. My prior system would through so many false alarms that we eventually stopped reacting to them. With LogicMonitor, we have fine tuned our alerts so we know we need to look into the issue. Its been a great improvment.
Stop managing the monitoring software and start using the software.
Get valuable data on our environment.
Get useful alerts on our environment.
In our old monitoring solution, we spent more time making sure the software stack was working than time spent fixing issues it would report. With LogicMonitor, we were able to go from an on-prem app to a SaaS solution. With our old solution, we had someone dedicate 10-15 hours a week to ensure the product kept working. With LogicMonitor, we don't commit extra time to the application. Our team now puts those 10-15 hours of work, making our environment more valuable for the business.
We had a situation with a SQL server this past week where batch processing took four times longer than its average run. I loaded the resource in LogicMonitor and found high latency and high Disk Queues. This system was a recent on-prem to cloud migration that we just started the production workload. The data LogicMonitor had on the resource made it simple to justify changes to the environment to increase performance. LogicMonitor collected valualbe data about our environment and we made data backed choices to improve our environment.
The built in alerts gave us in sights into our environment that we did not have. The alerts are useful, they show the trend that lead up to the alert, then they even give tips on how to resolve the the alert. My prior system would through so many false alarms that we eventually stopped reacting to them. With LogicMonitor, we have fine tuned our alerts so we know we need to look into the issue. Its been a great improvment.
Recommendations to others considering the product:
I would work with LogicMonitor's POC Team. They were fantastic for getting this product setup in our environment.
They have free training that you can access directly from your LogicMonitor portal. The training videos are beneficial, and you will get the most out of this product.
They have free training that you can access directly from your LogicMonitor portal. The training videos are beneficial, and you will get the most out of this product.
LogicMonitor
What do you like best about the product?
The autodiscover. LogicMonitor does a great job of discovering new infrastructure to start monitoring automatically.
What do you dislike about the product?
The GUI. The GUI seems a bit 90s-ish and could be updated.
What problems is the product solving and how is that benefiting you?
We are monitoring our on-prem and cloud infrastructure.
Excellent product, expensive up front costs but worth the investment long term.
What do you like best about the product?
Alerting is fantastic; this product has many great features built-in out of the box, but you can customize it so many ways as well. Dashboards assist in gathering the information needed quickly with the 10,000-foot overview each day. We monitor just over 600 devices, and it has improved our response time on getting items resolved.
What do you dislike about the product?
My only downside is the long-term cost being in Education. However, we felt the product was worth the investment and plan to grow into the product. Alerting can be challenging to set up at first; with help from the install team, you can get through these obstacles. Sometimes the alerting will flood your email, which takes a lot of adjustment.
What problems is the product solving and how is that benefiting you?
We have replaced Solarwinds and use LogicMonitor as our primary system now. Our network edge switches needed a solid monitor, and this product has worked well for us. Monitoring for stack breaks, member reboots, and alerts is excellent.
Excellent cloud IT Infrastructure monitoring platform
What do you like best about the product?
With LogicMonitor, there is no on-prem infrastructure to maintain. We are also able to monitor our cloud services like Zoom and Office 365 to know when there are issues.
What do you dislike about the product?
There are no dislikes for us with LogicMonitor.
What problems is the product solving and how is that benefiting you?
We can monitor all of our IT Infrastructure across 4 locations on the east coast. Also able to get notifications when our SaaS solutions are having issues. We are getting text notifications for critical issues.
Recommendations to others considering the product:
I would strongly recommend looking at LogicMonitor for Infrastructure and Cloud monitoring.
Great product
What do you like best about the product?
Ease of use flexibility and configuration options
What do you dislike about the product?
Nothing bad to disclose with product. Super happy
What problems is the product solving and how is that benefiting you?
Outages
Recommendations to others considering the product:
Great product
LogicMonitor, the easiest cloud based monitoring solution for on-prem and cloud resource hands down!
What do you like best about the product?
The easy intuitive interface and quick setup.
What do you dislike about the product?
Tuning monitors for vcenter proxy monitoring using instances.
What problems is the product solving and how is that benefiting you?
Basic availability monitoring of server connectivity and resources. Coming from SCOM, we've realized we have more adoption from the Team just based on usage. We also have reliable monitoring
Recommendations to others considering the product:
If you want a cloud based solution that can monitor both on-prem and in-cloud, easy to setup and use, agentless... look no futher.
LogicMonitor enabled quick resolution and reporting for critical IT infrastructure
What do you like best about the product?
LM is a solid platform that allows for customized monitoring and alerting to address most all IT scenarios.
What do you dislike about the product?
Pricing model and sales pressure is beyond compare
What problems is the product solving and how is that benefiting you?
Standardized monitoring and alert notification for all campus IT, while maintaining designated organizational ownership and alert notices.
LM Initial Thoughts
What do you like best about the product?
AUtomation to bulk import all devices and new devices seamlessly.
What do you dislike about the product?
It is not that easy to use - the GUI is lengthy and clicky.
What problems is the product solving and how is that benefiting you?
360 degree monitoring and letting other orgs know how to track their network level statistics.
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