Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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LogicMonitor for Infra monitoring
What do you like best about the product?
Great API, reliable, well designed - we'd design it this way if we were making our own.
What do you dislike about the product?
It can be pricey until you scale up your devices. Still it's been worth it to us.
What problems is the product solving and how is that benefiting you?
We're monitoring all of our infrastructure. We're hoping that by combining servers, applications and networking we can trace down root causes and draw correlations.
Great monitoring solution
What do you like best about the product?
I like their ease of monitoring and autodiscovery
What do you dislike about the product?
They could really get rid of some quirks with their Meraki monitoring
What problems is the product solving and how is that benefiting you?
We have seen a great amount of insight into services we didn't even know we had running
Recommendations to others considering the product:
Make sure you can support the collectors in your infrastructure and they can talk to what needs to be monitored
The Only Monitoring Tool You'll Ever Need
What do you like best about the product?
It's clear, user-friendly and has so many features, both official and supported by the LogicMonitor community. It's the best one I've used so far and I'm still finding new ways to use it.
What do you dislike about the product?
There are moments when information surrounding future updates is left lacking, however any bugs or issues with the service are more often than not swiftly rectified.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows us to monitor customer devices conveniently, ensuring we have peace of mind that if an issue arises, then we are notified quickly and appropriately. Such benefits will enable us to free up valuable time in other business avenues; efficiency is critical to a successful business.
Great for monitoring circuits
What do you like best about the product?
I like how customizable the dashboards are.
What do you dislike about the product?
I don't like how confusing the search is.
What problems is the product solving and how is that benefiting you?
We were looking for a tool to monitor our circuits and network devices
Flexible and robust system
What do you like best about the product?
It is easy to access, and add new dashboard information.
What do you dislike about the product?
It would be good to have simple guides for getting the best out of the system, and having more tailored templates to look at trends in network load.
What problems is the product solving and how is that benefiting you?
We are now able to monitor where an issue may be when someone says the internet is slow or they are unable to connect to the network. We can also monitor new devices without going via a 3rd party and get alerts instanataneously.
LogicMonitor has enabled our applications across 48 countries to be reviewed efficiently
What do you like best about the product?
LogicMonitor alert dashboards are straightforward to build and user friendly
What do you dislike about the product?
LogicMonitor alert dashboards are straightforward to build and user-friendly, so nothing to dislike.
What problems is the product solving and how is that benefiting you?
Server alerts help to keep businesses with zero outage applications spread across 48 servers and as many countries.
LogicMonitor - Simple Solution to a complicated problem.
What do you like best about the product?
I like how simple and easy it was to setup. I like that it is using a proxy server to collect data and not an agent per device, and I like that it is a SaaS app that I can intergate with MFA.
What do you dislike about the product?
I do not like the support structure or the support experience. When I have an issue, I want to reach out to someone and get helpful solutions not links to articles that I have already read. If I understood the article I wouldnt be reaching out to support...
What problems is the product solving and how is that benefiting you?
We wanted to monitor the infrastructure in a simple and convenient way. We have used other products in the past but LogicMonitor provided the flexiblity to not have to install agents or deal with not being able to access the data externally.
Recommendations to others considering the product:
I would make sure your POC is done completely prior to purchasing. After POC the support you recieve is average at best.
APM vs Logic Monitoring
What do you like best about the product?
historical data and dynamic range for performance comparison
What do you dislike about the product?
does not offer application-level insight
What problems is the product solving and how is that benefiting you?
trying to find out poor performance from application and narrow down root cause
Truly Vendor Agnostic
What do you like best about the product?
We struggled with finding a monitoring platform that was vendor agnostic. We had about 4-5 different device vendor types and LogicMonitor was able to pull them all in without a problem.
What do you dislike about the product?
What I could see as a challenge is the overwhelming options available to customize. This isn't a bad thing; it is quite impressive the customizations available to create the desired dashboard. Every customer is different, so these customizations are crucial but can be a bit challenging if the end user isn't experienced in coding or ui creation.
What problems is the product solving and how is that benefiting you?
Having a single pane of glass to monitor our entire network. Integration with our ticketing system to auto-generate alerts that are pre-populated with data needed for actionable next steps.
Reduce Alert Fatigue with LogicMonitor!
What do you like best about the product?
Our favorite(s) feature of LogicMonitor are its ease of use and support for a wide range of products.
What do you dislike about the product?
Upfront setup and configuration required some heavy lifting.
What problems is the product solving and how is that benefiting you?
LogicMonitor is covering what use to be our blind spot. We are now able to quickly see health of services and hardware while also being alerted if any of these fall out of our acceptable range of performance.
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