Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
643 reviews
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The Best Enterprise Monitoring Platform
What do you like best about the product?
LogicMonitor is simple to deploy in your enterprise, and it's highly customizable, which allows you to gain visibility into your environment quickly. We have easily built customized dashboards for all levels of Leadership and Teams using out-of-the-box templates. Their technical support is top-notch and highly responsive to boot.
What do you dislike about the product?
The only dislike that we have is that we cannot use a custom URL for the portal or email address for sending alerts. It would be helpful for MSP's that want to Whitelabel the product as a reseller.
What problems is the product solving and how is that benefiting you?
We are monitoring our client's resources, both on-premises and in the public cloud. AiOps and dynamic thresholds help our customers with easy-to-understand trend forecasting and proactive insights into their environment.
Knowledgeable, friendly techs and PMs - easy to work with
What do you like best about the product?
Friendly implementation staff, easy to work with. Flexible scheduling of work sessions. Product monitors most everything automatically.
What do you dislike about the product?
Sometimes the tech goes a bit too fast in the working sessions.
What problems is the product solving and how is that benefiting you?
Monitoring globally.
LM Review
What do you like best about the product?
the integration to pager duty. I also enjoy the ability to add dynamic group and the upload wizard. Support is also great !
What do you dislike about the product?
I dislike the regex customizing thats required.
What problems is the product solving and how is that benefiting you?
So far we have decommisioned our old Monitoring solution and we have a more visible approach on the network .
LogicMonitor
What do you like best about the product?
How one tool can help with my work so easy and enjoyable.
What do you dislike about the product?
The Exam was very tricky and to much theory that you have go through
What problems is the product solving and how is that benefiting you?
Reactive monitoring, to be alert and to provide best customer satisfaction
Recommendations to others considering the product:
Ease to use nd friendly interface
Very easy to use, but feature rich
What do you like best about the product?
The two things I like most are the ability to set up custom graphs that can be shared with other teams, and remote access to systems via ssh. This has removed the need for an externally accessible out of band network management.
What do you dislike about the product?
The thing is don't like is the change of style when opening the exchange. I would also say that some of the features are overly complex and could benefit from a simplified layout.
What problems is the product solving and how is that benefiting you?
Not having to rely on an open-source NMS platform then crashes and requires rebuilding. Getting text alerts and integration with Freshdesk. Access to monitoring offnet.
Great monitoring platform
What do you like best about the product?
LogicMonitor is a flexible monitoring platform that allows you to monitor using standard protocols (i.e. SNMP) as well as custom commands to check server applications as well.
What do you dislike about the product?
I can't think of anything at the moment.
What problems is the product solving and how is that benefiting you?
We are using LogicMonitor to monitor a hybrid multi-cloud solution. It is allowing us to be more proactive in managing our environment.
They have a strong product with strong support and sales behind it.
What do you like best about the product?
Their training was excellent. They have a great online resource for help and support
What do you dislike about the product?
Overall they have a great product. There is not much to dislike.
What problems is the product solving and how is that benefiting you?
We are trying to unify all the monitorings we have for different products. The logic monitor allows for that.
Best Cloud Monitor
What do you like best about the product?
The ease of installing this on the network and getting this working with the environment from NSA to VM to WIFI switchers, The support team always goes the extra mail.
What do you dislike about the product?
With using the software for the last three weeks, I have not picked up not one issue that I Disliked. One thing that could be improved support for docker containers.
What problems is the product solving and how is that benefiting you?
Disk space with our backups, Monitoring the up time on certain core switches which we have had issues on and since they have been installed has since be sorted.
Recommendations to others considering the product:
Best solution, and I have tried them all.
Nice interface!
What do you like best about the product?
The interface is friendly and neat! The disposition of the configuration items is clear. We are still in the implementation process , and I am excited about the final result!
What do you dislike about the product?
At the time, I didn't dislike anything as we were still in the implementation phase.
What problems is the product solving and how is that benefiting you?
We were still in the implementation phase.
Technology Consultant
What do you like best about the product?
Flexible setup, using agent-less and also available setting up specific logins for my legacy systems.
What do you dislike about the product?
I haven't hit any real limitations. Coming for a BMC patrol setup, I am looking for same/similar script execution triggered by an event.
What problems is the product solving and how is that benefiting you?
Not sure if it really a problem, but having IBMi datasource that Dynatrace has, jobq / system monitoring... once I getting into LM datasource I think I will be able to setup needed triggers / alerting.
Recommendations to others considering the product:
Datasources for Mainframe and IBMi
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