Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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Straight forward monitoring tool with increasing functionality
What do you like best about the product?
Reporting functionality
Simplicity in alerting
Graphs
Simplicity in alerting
Graphs
What do you dislike about the product?
Lack of availability monitoring for Server Clusters or Servers in failover
What problems is the product solving and how is that benefiting you?
Reporting - good functionality
Incident Management - basic observability helps with troubleshooting
Incident Management - basic observability helps with troubleshooting
Proactive support made easier!
What do you like best about the product?
- Easy to use
- Very well documented
- AI that can predict many issues ahead
- Easy to implement
- Great support
- Very well documented
- AI that can predict many issues ahead
- Easy to implement
- Great support
What do you dislike about the product?
- Lack of out-of-the-box integrations (Okta, Google Workspace)
What problems is the product solving and how is that benefiting you?
Enabling my company to archive new goals and save money due to our new capability of analysis of our devices. We're able to identify that we're paying too much for a few devices. Now we can predict issues and make better purchases.
Using LM
What do you like best about the product?
cloud based and functionalities, alerting and dashboard
What do you dislike about the product?
Lack of device configuration for some vendors such as checkpoing.
What problems is the product solving and how is that benefiting you?
Monitor and proactively looking at performance
LM for Syng
What do you like best about the product?
I like the RCA Feature because it helps us to reduce the number of alerts
What do you dislike about the product?
Sometimes, being cloud-based is disadvantageous.
What problems is the product solving and how is that benefiting you?
Monitoring and Alerting
Nice Monitoring System
What do you like best about the product?
LogicMonitor is a highly customizable monitoring system that allows us to tune alerts and reduce mean time to resolution.
What do you dislike about the product?
It is relatively complex to set up and it would be nice if it supported multiple DNS resolution domains for hostname discovery.
What problems is the product solving and how is that benefiting you?
LogicMonitor is helping us get all of our monitoring for internal and remote systems under one roof and provide dashboards to stakeholders to help improve information flow.
LogicMonitor was very easy to setup and comes with excellent features out-of-the-box.
What do you like best about the product?
Easy to setup
Robust API
A lot of graphs
A ton of data
Easy integrations for the CMDB
Robust API
A lot of graphs
A ton of data
Easy integrations for the CMDB
What do you dislike about the product?
There API authorization is somewhat obtuse, though secure. Getting over the authorization is thus far the most difficult thing about the tool.
What problems is the product solving and how is that benefiting you?
LogicMonitor comes with config saves and netflow out-of-the-box. This allowed us to move our customers of the legacy system and decommission the system completely.
its a great tool for monitoring different operating systems and database infrastructures.
What do you like best about the product?
it is a SaaS. you dont need to worry about the infrastructure.
What do you dislike about the product?
You cannot debug easily. The debug function doesnt give you a good feedback.
What problems is the product solving and how is that benefiting you?
Monitoring multiple customer environments with only one account.
Logic monitor excellence
What do you like best about the product?
Netflow is working well and giving exact outcome
What do you dislike about the product?
IPAM feature is not available hence we need this feature
What problems is the product solving and how is that benefiting you?
Immediate technical support
In-depth out of the box monitoring
What do you like best about the product?
It's ability to integrate with 95% of vendor equipment
What do you dislike about the product?
Graphical mapping could be better, however this is mentioned in their road map as an area of improvement
What problems is the product solving and how is that benefiting you?
Reducing on staff manual checks for routine tasks, streamlining automation and aiding to become more proactive
Top-notch Monitoring SaaS Platform!
What do you like best about the product?
LogicMonitor is an excellent Software-as-a-Service monitoring platform. The datasources from the Library are incredible and expansive. There is an ability to monitor many various technologies, vendors, and components. LogicMonitor is always evolving and very in-tune with customer needs. LogicMonitor support is excellent and has been extremely responsive.
What do you dislike about the product?
LogicMonitor can be overwhelming. LogicMonitor is extremely powerful and capable but one has to reign in what exactly needs to be monitored - from datasources to configsources to propertysources. Make sure to take the training classes and understand all of the components the platform has to offer.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows our organization to provide 24/7 "eyes" and "ears" on our customer environments. We can offer customers monitoring and alerting on all key infrastructure - on-prem and cloud. LogicMonitor provides the ability to tap into device, platform, and log monitoring - allowing for predictive analysis, along with rapid reactive response. LogicMonitor is a robust platform that provides anything from simple up/down and ping monitoring to application-level analysis and root cause analysis. LogicMonitor is the backbone of our Managed Services offering and we are very please with capabilities.
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