Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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LogicMonitor changed how we offer client solutions
What do you like best about the product?
It comes with thousands of modules for the most commonly deployed technologies, and is also deeply customizable.
What do you dislike about the product?
Sometimes it's buggy, and support is helpful but sometimes doesn't have answers that are better than 'wait for the next update'.
What problems is the product solving and how is that benefiting you?
We needed a solution for agentless monitoring for customers who will not accept a full RMM - LogicMonitor has let us grow our business to meet those needs.
So far, great, very impressed
What do you like best about the product?
We moved on from a competing solution to LogicMon and found that the product far exceeded our expectations from working with the other solution. We were able to achieve what we needed to monitor our customer environments as well as our internal infrastructure.
What do you dislike about the product?
I haven't yet found any significant issues that need to be called out, but I'm sure as I continue to learn about the product, I'll discover some situations where product might need some enhancements or the opportunity for me to provide feedback.
What problems is the product solving and how is that benefiting you?
LogicMonitor helps us increase visibility to the customer environments we support and maintain. It allows us to standardize and refine our support procedures with a consistant platform.
Rapid deployment
What do you like best about the product?
Insight into the resources in your organization that you were historically blinded to due to lack of monitoring.
What do you dislike about the product?
Technical Support through the portal can be slow at times.
What problems is the product solving and how is that benefiting you?
Propper secured monitoring of Network and compute resources across the entire organization.
LogicMonitor's cloud-based platform is perfect for our hybrid infrastructure.
What do you like best about the product?
I like their architecture. On-site collectors with cloud-based logic and control works very well for us.
What do you dislike about the product?
Access requires internet connectivity. Hard to monitor if network access is compromised.
What problems is the product solving and how is that benefiting you?
LogicMonitor is allowing our Infrastructure and Development teams to access a single source of truth for alerting and troubleshooting.
LogicMonitor makes monitoring logical and a breeze
What do you like best about the product?
LogicMonitor allows for a wide range of platforms to be monitored with relatively low effort. The UI is fairly intuitive and allows for a wide variety of technical competencies to feel comfortable.
What do you dislike about the product?
LogicMonitor works well for Linux based systems however it requires some legwork for windows based monitoring. We've also run into a couple cases where the collectors will run out of memory and then quietly die without trying to restart
What problems is the product solving and how is that benefiting you?
We needed a less intrusive way to monitor resources at a variety of client sites and LogicMonitor being a collector based solution allowed us to reduce the amount of software we needed to install on client machines and still maintain excellent visibility into their infrastructure and workloads.
Great way to increase visibility into your network infrastructure!
What do you like best about the product?
Visibility into your infrastructure whether it be on-prem or cloud.
What do you dislike about the product?
User interfacecould be less cluttered but overall a good experience.
What problems is the product solving and how is that benefiting you?
LogicMonitor helps my company save time troubleshooting with increased visibility into our infrastructure.
A beginner tech's review
What do you like best about the product?
I like Logic Monitor's details and graphs and colors. It does a pretty good job at automation and handling alerts/warnings.
What do you dislike about the product?
I dislike the crowding of the dashboard, there's too much information on the first page itself. I would rather have larger fonts and less data to not confuse me about what I'm looking at.
What problems is the product solving and how is that benefiting you?
It solves our problems of automation and having to look at every alert. It does a good job of warning instead of alerting.
Consolidating infrastructure monitoring into a single pane of glass
What do you like best about the product?
LogicMonitor provides a consolidated single pane of glass view of all infrastructure across multiple datacentres and cloud providers. It facilitates both reactive and proactive monitoring to ensure system stability and uptime. Most devices be it networking, compute or storage are supported out of the box with very minimal onboarding effort.
What do you dislike about the product?
Escalation chain rules can be a bit tricky
What problems is the product solving and how is that benefiting you?
Proactive monitoring
Root cause analysis
Faster MTTD
Root cause analysis
Faster MTTD
Highly Recommend
What do you like best about the product?
The main area that I would like to recommend would be the discovery and implementation. The system was well designed around our needs and requirements and the help received from the team to get the system fully live was outstanding. From a pm perspective, the timeline was never at risk and the resource provided to us was really good.
What do you dislike about the product?
It would have been more beneficial for contact to be more fluent via calls rather than everything via Mavenlink. Not the biggest fan on Mavenlink as it is not user friendly to those who do not have PM knowledge, however the project managers were happy to support us if there was anything we didnt understand.
What problems is the product solving and how is that benefiting you?
The monitoring of devices via Logic Monitor has really helped business wide identify issues and resolve very quickly. For example, there was an incident a few months ago which took us weeks to identify and resolve which cost us resource, time and money. This was identified and resolved within 2 hours with Logic Monitor.
Easy to use, in-depth monitoring platform
What do you like best about the product?
Ease of setting up.
Predictive monitoring
Log anomalies
Predictive monitoring
Log anomalies
What do you dislike about the product?
There are useful additional features, not all out of the box in a package.
What problems is the product solving and how is that benefiting you?
Allows us to keep monitoring in one place, with handy dashboards.
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