Infrastructure Monitoring and Observability Platform
LogicMonitorReviews from AWS customer
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Quality product that was the best match for the price
What do you like best about the product?
The alerting customization is excellent and its easy to make sure the correct person or team has access to the alerts they need.
What do you dislike about the product?
The mobile app is good for quickly acknowledging alerts but not much else.
What problems is the product solving and how is that benefiting you?
Easily see the health of applications and maintains our alert streams.
Global Infrastructure New LM Customer
What do you like best about the product?
The dashboards are a quick way to see red / green status and other issues.
What do you dislike about the product?
Some customizations are limited on the main dashboard.
What problems is the product solving and how is that benefiting you?
Ability to see issues with servers without logging into the server.
Great tool for monitoring and alerting!
What do you like best about the product?
The workflows for alerting and escalations are critical in todays world. LogicMonitor makes it easy to customize what you need. Their dashboards are easy to work with, and there are a lot of templates you can import.
What do you dislike about the product?
The biggest drawbacks are the inability to do usage-based reporting for ports, nor can we search interface descriptions in the tool. Because of this, we must keep a second system running for these tasks.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows us to be nimble when experiencing any interruption withing our or our customer's environments.
Good standalone solution. Some of the integrations need some work.
What do you like best about the product?
Logicmonitor is pretty responsive in creating new alerts, as well as having a having a fairly extensive number of defined monitoring on particular platforms (logic modules)
What do you dislike about the product?
Some of the integrations do not work as expected. In particular, the integration with Service Now leaves a bit to be desired. Rather than creating a new ticket for an alarm that is already cleared, it re opens the old ticket
What problems is the product solving and how is that benefiting you?
We have an largefootprint that needs to be monitored. LM helps us monitor our extensive number of vmware enviroments and network devices.
Its good
What do you like best about the product?
Its good. Its helpful in monitoring our devices
What do you dislike about the product?
Nothing which I specifically dislike about it
What problems is the product solving and how is that benefiting you?
Helping in monitoring
A Complete Network Monitoring Solution
What do you like best about the product?
It is one of the best monitoring solution and the best is it is a Saas base solution, not requiring additional hardware for the deployment, and support cloud and on-premises infrastructure. Logic Monitor offers agent-less monitoring of all the network devices, and applications and provides clear visibility of device logs. also, it can auto-discover the devices in the network, and visualize the network. overall it is a complete monitoring solution.
What do you dislike about the product?
it is the best monitoring solution nothing dislikes.
What problems is the product solving and how is that benefiting you?
It helps us in troubleshooting network issues faster and sends alerts on the incidents. after deploying we are able to manage on-premise and cloud infra from a single portal.
Use cases are vast, any environment can benefit from LM
What do you like best about the product?
The amount of monitoring capabilities and the web portal functionality/uptime is exceptional. We have been using LM on a global scale utilizing vm collectors and have not had one portal outage. the scale of our environment is ~2500 devices that we monitor and the portal performance and load times are exceptional.
What do you dislike about the product?
downsides of using logicmonitor is the learning curve and resources needed to manage it in order to make it a valuable tool. That is by the nature of monitoring in general so the downsides are minimal when comparing to other vendors.
What problems is the product solving and how is that benefiting you?
Visibility into our network that we simply cannot get out of a static CMDB. Actionable alerting and customized alert routing fits all of the complex needs for global network monitoring and alerting.
Great product for all your IT monitoring needs
What do you like best about the product?
One of the standout features of LogicMonitor is its effortless setup process. Within minutes, I was able to connect and monitor multiple devices, servers, and cloud environments without any technical hurdles. The platform's auto-discovery capabilities proved invaluable, automatically detecting and adding relevant devices to my monitoring infrastructure. This streamlined approach saved me considerable time and effort.
The sheer breadth of supported technologies impressed me greatly. LogicMonitor caters to a wide range of systems, including servers, networks, applications, databases, and even cloud platforms like AWS and Azure. Regardless of the complexity or diversity of your IT environment, LogicMonitor's versatile monitoring capabilities ensure that no critical component is left unmonitored.
The sheer breadth of supported technologies impressed me greatly. LogicMonitor caters to a wide range of systems, including servers, networks, applications, databases, and even cloud platforms like AWS and Azure. Regardless of the complexity or diversity of your IT environment, LogicMonitor's versatile monitoring capabilities ensure that no critical component is left unmonitored.
What do you dislike about the product?
User Interface Customization: While LogicMonitor offers some level of customization, particularly with dashboards and reports, there is room for further enhancement in terms of user interface customization. Providing users with more flexibility to personalize the interface layout and design according to their preferences would be a valuable addition
What problems is the product solving and how is that benefiting you?
LogicMonitor's unified monitoring approach consolidates data from various sources into a single pane of glass, providing a holistic view of my IT infrastructure. The intuitive dashboard design and visualization options made it easy to analyze metrics, spot trends, and identify potential issues before they impacted business operations. The platform's proactive alerting mechanism ensured that I received timely notifications, enabling me to address problems promptly and minimize downtime.
Infrastructure Monitoring at its best
What do you like best about the product?
Easy to use and best for the Infrastructure monitoring
What do you dislike about the product?
Application monitoring is not up to mark
What problems is the product solving and how is that benefiting you?
Infrastructure monitoring
Solid platform that is allowing us to scale across our current and future technologies
What do you like best about the product?
The Deployability, the Capability and Flexibility of the platform as a whole
What do you dislike about the product?
Inconsistent UI (Although this is transitional) Once customised heavily, training material becomes of less use, as expected
What problems is the product solving and how is that benefiting you?
The monitoring and visibility of our estate as we enable our clients to move on their digital transformation journey.
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