MaintainX
MaintainX, Inc.Reviews from AWS customer
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MaintainX - Beyond Expectations
What do you like best about the product?
We needed a mobile-first and user-friendly application. Something our mechanics would be very eager to use
What do you dislike about the product?
Some options are not available in offline mode
What problems is the product solving and how is that benefiting you?
We have multiple locations and a very large unique set of assets. We needed a way to organize and implement a company-wide work-order and asset management structure
VERSATILE
What do you like best about the product?
I love how we are able to tailor the program to meet our specific needs as a company. The customer service is also excellent and helpful.
What do you dislike about the product?
The only downside is the site was designed for a service maintenance role, while we use it primarily for inventory and jobs, so there are a few features we have to work around.
What problems is the product solving and how is that benefiting you?
It is solving inconsistancies with inventory reports and counts, allows us to track and project inventory usage and has drastically simplified accounting, cycle counts, and service.
New to MaintainX
What do you like best about the product?
I like the customability of MaintainX and customer service is top notch!
What do you dislike about the product?
I would like to be able to customize the permissions for our Full Users under the Premium package.
What problems is the product solving and how is that benefiting you?
organization and work order flow
MaintainX for 2023
What do you like best about the product?
It's an accurate , simple and modern program. Perfect to create an image of the "care" of a facility.
It will hopefully show shortcuts in resources, human and material.
It is faster than the competition.
It will hopefully show shortcuts in resources, human and material.
It is faster than the competition.
What do you dislike about the product?
The downside is that we need TIME to switch over and to get used to the new.
What problems is the product solving and how is that benefiting you?
Better more accurate follow up on maintaining the assets
Fastest implementation i've ever done
What do you like best about the product?
Ease of getting started and training technicians .
What do you dislike about the product?
Reporting is fairly fixed, cannot sort by custom fields
What problems is the product solving and how is that benefiting you?
Tracking where our maintenance labor and material dollars are spent
So far so god, Suggestion for MaintainX
What do you like best about the product?
Easy to use,
Creating a procedure library can help other technician, especially new onboard technicians, to keep up with our work
All the procedure are easy to create and easy to work with.
Creating a procedure library can help other technician, especially new onboard technicians, to keep up with our work
All the procedure are easy to create and easy to work with.
What do you dislike about the product?
Please add the broken part fields amount to parts Inventory. automatically add the broken part fields amount when there is part deducted in work order.
What problems is the product solving and how is that benefiting you?
No more messy WhatsApp messages that came from all regions across the country. It just centralized and see whats going on right from your gadget.
Can improve the worker productivity and inventory control.
Can improve the worker productivity and inventory control.
Love this app!
What do you like best about the product?
One app that helps control work orders, PM's, inventory and so much more!
What do you dislike about the product?
Could use more reporting features for parts usage and cost usage for parts
What problems is the product solving and how is that benefiting you?
We needed a work order/inventory control program and Maintain X did that for us
Most intuitive CMMS I have ever used!
What do you like best about the product?
Easy to navigate, allows actions to be preformed in bulk, intuitive program and easy to learn.
What do you dislike about the product?
Wish it were more intuitive at working with our accounting system.
What problems is the product solving and how is that benefiting you?
We previously did not have an CMMS. This program allows us to, economically get our maintenance group up and running with the latest tech.
MaintainX as CMMS
What do you like best about the product?
The simplicity of ordering WO's through date or priority, eae of cataloging and tracking parts and PO's
What do you dislike about the product?
So far so good. Pretty happy with MaintainX
What problems is the product solving and how is that benefiting you?
Provides efficiency where needed. Makes communication easier.
Much better than E-Maint
What do you like best about the product?
I like MaintainX mainly because it's very user-friendly. I can navigate through our assets, parts, procedures, and work orders very easily. I did not need to watch "how to videos" or training on how to operate the system. I was able to edit and modify many things on the first day of using it.
Another big reason I love MaintainX is because of its mobile phone app. I can everything needed on the field with just my phone. I'm able to take pictures and upload them instantly. Also, when performing PMs, I can see the procedure and check the steps as I complete the work.
Before MaintainX I was using E-maint, which was very confusing to operate. The reports did not work everytime. I had many issues with it responding very slow and at times i felt lost. Their customer service was not that great.
Another big reason I love MaintainX is because of its mobile phone app. I can everything needed on the field with just my phone. I'm able to take pictures and upload them instantly. Also, when performing PMs, I can see the procedure and check the steps as I complete the work.
Before MaintainX I was using E-maint, which was very confusing to operate. The reports did not work everytime. I had many issues with it responding very slow and at times i felt lost. Their customer service was not that great.
What do you dislike about the product?
So far, I don't dislike anything about MaintainX. I just wish that MaintainX would, later on, sell a heavy-duty tablet device specialized for maintenance teams.
What problems is the product solving and how is that benefiting you?
So far the parts inventory is saving us money because we can easily see what we have in stock. It prevents us from purchasing doubles.
And the mobile app is saving us time. No need to close out work orders anymore. Also, no more paper, documents, excel files, or notes.
And the mobile app is saving us time. No need to close out work orders anymore. Also, no more paper, documents, excel files, or notes.
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