MaintainX
MaintainX, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,369 reviews
from
External reviews are not included in the AWS star rating for the product.
MaintainX is a great tool for our businesses
What do you like best about the product?
MaintainX has allowed us to streamline our maintenance needs throughout multiple companies, creating an invaluable amount of organization. The customer service has been incredible, they are always available to show you how to utlize MaintainX to its full capabilities.
What do you dislike about the product?
It has been challenging to try to under stand the reporting aspect of things. Everything we need is there, it is only a matter of trying to get to that layer. Also if we had a "View Only" option, this was owners could see everything going on without having to pay for them as a main user.
What problems is the product solving and how is that benefiting you?
It is allowing us to keep everything at the tips of our fingers without having to rifle through paperwork or emails. We are able to track progress and communicate about things that need to get done all through one platform.
A game changer in the CMMS world.
What do you like best about the product?
MaintainX has the ability to transform the way you conduct maintenance. The most basic feature of raising a work request and generating work orders for your team is handled very well by the software, and it shows. Also, you can see that many features are thought about from conception. Things that you perhaps wouldn't consider (such as inventory management or exporting to excel) have already been embedded and are ready to be used whenever required.
What do you dislike about the product?
Unfair to say, but in the interest of improving things; MaintainX would be well served with some further integration with workplace software. The basics are covered, but not being integrated with SAP from the start will have been a sticking point for some. Luckily, we were able to proceed before they announced such improvements. I suppose that is the beauty of the ever-evolving system.
What problems is the product solving and how is that benefiting you?
MaintainX proactively pushes you from being a reactive site, to a preventative model in an organic way. The team can easily review previous work order history, or even view PDF manuals and maintenance reports if needed. All of this can occur seamlessly through the app on a mobile phone or tablet. This makes a big difference for a team who might otherwise need to return to a desktop, then upoad pictures etc. MaintainX takes the legwork out of the task for you.
it has be very easy for us to and fix, follow up with our
What do you like best about the product?
u can see a request, give it to the maintenance team to fix it, and get report at the same time, if it is sorted or not. so u can close the job or get extra tools to fix the problem
What do you dislike about the product?
The only thing I don't like is when someone sends you a normal message u don't get a ringtone to it if they can be a way your app can ring to notify? at the same time that we be wonderful
What problems is the product solving and how is that benefiting you?
When a student request for something to be fix in the room it very easy a quick to solve it, without them coming to officer and sending a long email
Best work order software on the market
What do you like best about the product?
The maintain x system is overall a game changer. From being able to add procedures, to QR codes, to customization for all your needs. It really is a fantastic software. Extremley user friendly and the mobile app is amazing.
What do you dislike about the product?
The only down side that I can say about Maintain X is that I wish there was a way to get notifications for Emergency work orders via SMS, and email on the weekends just to avoid from having to check the app constantly on the weekends when you are trying to relax.
What problems is the product solving and how is that benefiting you?
Simplicity,on both ends when it comes to requesting work order and completing work orders.
Not only that but submitting photos and completing work order has never been easier with maintain X.
My techs can upload anything pertaining to the work order, complete them, and jump right back into the field in record time.
Not only that but submitting photos and completing work order has never been easier with maintain X.
My techs can upload anything pertaining to the work order, complete them, and jump right back into the field in record time.
Excellent Modern Easy to use System.
What do you like best about the product?
Ease of you,
Very easy to implement.
Modern clean fast user interface
Excellent modern mobile interface
Multimedia friendly
History and logging.
Easy storage and retrival of data related to asset and parts.
Very easy to implement.
Modern clean fast user interface
Excellent modern mobile interface
Multimedia friendly
History and logging.
Easy storage and retrival of data related to asset and parts.
What do you dislike about the product?
Module to assist with the physical inventory count.
Parts automatically repeat with each work order. (Some may see this as a feature)
Has built in reports but unable to do fully cutomized reporting on the data. (can export data however)
individual technician work planning feature absent.
Parts automatically repeat with each work order. (Some may see this as a feature)
Has built in reports but unable to do fully cutomized reporting on the data. (can export data however)
individual technician work planning feature absent.
What problems is the product solving and how is that benefiting you?
Knowing what machines are serviced and ones outstanding to be serviced
Knowing the cost associated with the machine repairs/service
Easy tracking availability, Identification and History of spare parts.
Knowing the cost associated with the machine repairs/service
Easy tracking availability, Identification and History of spare parts.
VERY USEFULL
What do you like best about the product?
The communication, picture, procedure, easy to use
What do you dislike about the product?
The ordering do not have a quoting feature
What problems is the product solving and how is that benefiting you?
the tracking of the maintenance and we are working to finish the inventory
Great, easy to use CMMS
What do you like best about the product?
We went with MaintainX because, of all the CMMS we looked at, it was the easier to use for our not-so-computer-savvy techs. Been using it for over two years now and we're not dissapointed.
Great android app, easy to follow on Work Order, and the procedure library is a powerful tool.
Great android app, easy to follow on Work Order, and the procedure library is a powerful tool.
What do you dislike about the product?
Sometime its a lil bit too simple, but then simplicity is the reason we chose it so cant complain. They keep adding new functionnality so its getting better and better.
What problems is the product solving and how is that benefiting you?
It allow us to keep track of all the work orders that have to be done and plan stuff ahead, so it doesnt slip in the cracks.
The procedure library ia a great tool to pass on knowledge to new hire and improve over all performance
The procedure library ia a great tool to pass on knowledge to new hire and improve over all performance
Maintain X has improved our maintenance request system nationwide
What do you like best about the product?
MaintainX has provided our technicans added flexibily and effieciency by reducing paperwork and unneccesary PC requirements, with use of App based platform
What do you dislike about the product?
Somewhat difficult as people are able to download the Maintain X app before being invited to an organization. this creates problem for the administrators
What problems is the product solving and how is that benefiting you?
MaintainX is solving our ability to report live conditons from techicans to requesters. This is really been an improvement for comunications.
MaintainX is a game changer indeed.
What do you like best about the product?
This CMMS is a game changer for us, as it allows us to create our entire database on the fly while I am actually performing maintenance.
This hasn't been possible with the previously used software.
The interface is very intuitive as well and things are pretty much where you would expect them as a mobile phone user. Also, the ability to attach lots of pictures and have chats within a work order is absolutely brilliant.
The in app support chat function is very helpful, especially because it actual works.
This hasn't been possible with the previously used software.
The interface is very intuitive as well and things are pretty much where you would expect them as a mobile phone user. Also, the ability to attach lots of pictures and have chats within a work order is absolutely brilliant.
The in app support chat function is very helpful, especially because it actual works.
What do you dislike about the product?
So far, I haven't found anything that I dislike.
What problems is the product solving and how is that benefiting you?
MaintainX takes care of our increasing requirement to fulfil the burden of proof that maintenance is and has been performed.
It helps our company to keep our machine fleet organized, maintained and repaired.
We used to use a different CMMS and stopped using it after only two years as it ended up creating more work for us than helping us to become more organized and efficient.
MaintainX helps us exactly with this, be more organized and efficient, which in turn reduces stress and allows us to keep control over our processes more easily.
It helps our company to keep our machine fleet organized, maintained and repaired.
We used to use a different CMMS and stopped using it after only two years as it ended up creating more work for us than helping us to become more organized and efficient.
MaintainX helps us exactly with this, be more organized and efficient, which in turn reduces stress and allows us to keep control over our processes more easily.
The experience was easy, and a very smooth transition.
What do you like best about the product?
I love the organization that Maintain X provides with documenting work orders. The preventative maintenance and time/cost tracking features are very useful as well.
What do you dislike about the product?
The only thing that I would change about Maintain X would be being able to adjust the specific permisions of each full user in the system. Other than that I think the software is amazing.
What problems is the product solving and how is that benefiting you?
Maintain X is solving our time tracking issue. It is benefiting our organization because it allows us to keep a record of how much time we spend on specific projects.
showing 921 - 930