MaintainX
MaintainX, Inc.Reviews from AWS customer
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Intuitive system
What do you like best about the product?
I've worked with many CMMS', this one is the most intuitive for small to mid size companies.
What do you dislike about the product?
Not being able to add multiple assets to the same work order
What problems is the product solving and how is that benefiting you?
Basically all of the things that preventive maintenance is meant to solve, keeping assets healthy, and it has a simple maintenance request system
User Friendly & Easy to Implement
What do you like best about the product?
You can use it on phone, tablets or computers. Cloud based system but you can still work on offline mode. Also, like the analysis feature that gives so much clearity on on going issues.
What do you dislike about the product?
Some minor bugs that sometime annoys the end users.
What problems is the product solving and how is that benefiting you?
We are keeping all the records for all maintenance work. Can analyze for better understanding of assets and process.
Organizing an unorganized mind
What do you like best about the product?
For non gadget freidly users its extremely easy to use and navigate to the various screens. It has more the enough features so i can include extra information and this makes us use it much more than other systems weve tried. Me personally like the support they give even the most minute issue they give incredible attention.
What do you dislike about the product?
I would like a screen that shows all my guys at a glance and what they are presently doing.
What problems is the product solving and how is that benefiting you?
Archiving repair histories and parts usages
My experience is ok My experience with certain supporters of the system have been better than others
What do you like best about the product?
Maintain X is intuitive and easy to work with.
What do you dislike about the product?
I dislike the fact that it may be too simplistic and limit some of the possibilities to customize certain aspects of work order variables.
What problems is the product solving and how is that benefiting you?
Regulatory documentation, process standardization, metrics for decisions, etc.
Very quickly into our implementation of MaintainX we knew we made a great choice.
What do you like best about the product?
MaintainX never lets you forget what needs to be done so long as you've let it know what needs to be done.
What do you dislike about the product?
Nothing at all!! MaintainX has shown us everything we neglected in the past.
What problems is the product solving and how is that benefiting you?
MaintainX made us take the time to create very detailed PM's for our machinery and uptime has increased noticeably.
Maintain X implementation was super easy and simple.
What do you like best about the product?
How organized everything is compared to my current CMMS. Tommy was a great implementaiton specialist who helped us virtually create a new program from the ground up.
What do you dislike about the product?
So far I haven't found any inconsitencies or problems with the system.
What problems is the product solving and how is that benefiting you?
It is allowing me and my team to clearly see and use Work Orders. Maintain X also has a ton of metering solutions and compiles data for a variety of different occurences to help project an accurate picture of what is happening in our facility.
Has helped tremendously with repeatable work orders, and productivity of operators
What do you like best about the product?
customization of assets, work orders, parts. Ease of access from switching to different orgs. Easy to use and understand
What do you dislike about the product?
Wishlist
Being able to put sub assets inside of sub assets
being able to adjust inventory easier.
Being able to put sub assets inside of sub assets
being able to adjust inventory easier.
What problems is the product solving and how is that benefiting you?
Tooling tracking and uptime. Quality tracking system for calibrations
Fast easy support.
What do you like best about the product?
The support and help offered. Love the ease of the display. Learning the system has also been easy to navigate.
What do you dislike about the product?
There are no options for multiple time zones
What problems is the product solving and how is that benefiting you?
Work tracking along with tech times, and pm's for the field.
User and technician friendly! Outstanding customer support!
What do you like best about the product?
The ease and functionality of the system as a whole. Customer support is outstanding! Implementation is simple and great ease of use.
What do you dislike about the product?
Honestly, have not had an issue, as of yet.
What problems is the product solving and how is that benefiting you?
Preventive Maintenance implementation. Integrating Predictive Maintenance.
MaintainX as our interim CMMS Database
What do you like best about the product?
MaintainX gives you the ability to create a CMMS Database, capture euipment history and maintenance requirements. The support from their team to train all users how to use and maintain the system has been outstanding
What do you dislike about the product?
Not having all the levels associated to Heirarchy for the equipment should have at least 7 available only 2 so far.
What problems is the product solving and how is that benefiting you?
Allowing us to have a place to capature history of the equipment until SAP is available
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