MaintainX
MaintainX, Inc.Reviews from AWS customer
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User Friendly and Versatile!
What do you like best about the product?
MaintainX is very user-friendly and versatile; you can really use it in multiple ways to track everything from the smallest parts to the largest pieces of equipment! It was easy to implent and the customer service is outstanding! I use it all day every day!
What do you dislike about the product?
Would love to be able to tag people in tickets who want to track the progress and/or have a vested interest inthe outcome; I believe right now only the person who submitted the ticket receives updates. Hoping to also get integration with slack to automatically create tickets.
What problems is the product solving and how is that benefiting you?
We have multiple storage areas acorss multiple sites. MaintainX is allowing us to know at the click of a button what our stock situations are and where/when we need to order supplies/
great support and a big time saver.
What do you like best about the product?
I like how easy it is to use and customer support is great.
What do you dislike about the product?
As of right now I have no dislikes. The coast is a little on the high side.
What problems is the product solving and how is that benefiting you?
Everythiing is now documented and easy to use.
Asset maintenance tracking review
What do you like best about the product?
It's simple to add assets and submit maintenance requests.
What do you dislike about the product?
The lack of integration with or GPS system.
What problems is the product solving and how is that benefiting you?
Asset tracking and maintenance requests
great maintaince
What do you like best about the product?
logging inventory and doing wirk orderss
What do you dislike about the product?
still learning how to navagaite the system
What problems is the product solving and how is that benefiting you?
keeping track of the inventory
Great Experience Using MaintainX
What do you like best about the product?
The best thing about MaintainX is the simple and clean presentation of their app and web portal. It is also very customizable. If there are features that you don't need, they can be shut off. The result is you don't have to weed through a bunch of features you don't ever use. Everything you use is at your fingertips. It's a fantastic product.
What do you dislike about the product?
The only thing I would like to see is for MaintainX to add the ability to specify multiple locations to a single work order.
What problems is the product solving and how is that benefiting you?
MaintainX has helped us to organize, coordinate and simplify preventive maintenance and day-to-day work order requests.
Excellent Platform
What do you like best about the product?
MaintainX so far has been great to work with finding solutions for our problems
What do you dislike about the product?
So far the only downfall is taking a little more time to upload all of our documents and convert them over.
What problems is the product solving and how is that benefiting you?
Production and service order as well as checklist
Create a better environment for staff and clients
What do you like best about the product?
Ability to communicate amongst staff and the ability to have documentation to be able to review about past work orders
What do you dislike about the product?
I haven't came into any type of issues that i dislike yet.
What problems is the product solving and how is that benefiting you?
Control over repair requests, documenting history, and clear communication.
Easy to use, excellent customer service
What do you like best about the product?
MaintainX is easy to use and customizable to your needs. They have excellent customer service, so if you need assistance you can receive it quickly.
What do you dislike about the product?
I haven't found any downsides to MaintainX yet.
What problems is the product solving and how is that benefiting you?
MaintainX provides an easy way to store our equipment inventory, standard operating procedures, and equipment maintenance history all in one area. Previously, we were using a series of spreadsheets, which were tedious and inefficient.
Great onbaoarding and customer relations
What do you like best about the product?
Loved working with Serah who helped me keep on track with implementing the program. She was so helpful and knowledgeable. The support team gets back to you quickly and resolves concerns.
What do you dislike about the product?
It can be time consuming with the Upkeep of the database.
What problems is the product solving and how is that benefiting you?
It's easier to identify the assets that we spend a lot of time and money maintaining.
MaintainX: the answer to our problem.
What do you like best about the product?
It is intuitive, comprehensive and Support is excellent.
What do you dislike about the product?
We were not able to import directly from our previous system, but that is not MaintainX's fault.
What problems is the product solving and how is that benefiting you?
WO tracking, asset management, PM's.
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