MaintainX
MaintainX, Inc.Reviews from AWS customer
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Modernizing at the Company Level - Maintenance Management
What do you like best about the product?
The best feature about MaintainX is the flexibility in application. We have everyone from boat captains, truck drivers, to general labour staff using the system effectively on a daily basis.
What do you dislike about the product?
It was difficult to import history from the previous MMS and therefore some equipment and system information and history has been lost.
What problems is the product solving and how is that benefiting you?
MaintainX is helping move away from paper-based or email-based tracking and management to a cloud-based system. It is also allowing leadership and executive to view key metrics through the reporting features.
Easy to use and great customer support
What do you like best about the product?
For a small to mid size organisation, the implementation was easy and allows employees out on the field to access the data and update information in real time. The customer support have been brilliant.
What do you dislike about the product?
I have found the import templates a little clunky and would prefer deeper customization and reporting.
What problems is the product solving and how is that benefiting you?
MaintainX is facilitating decisions around our business strategies, making accurate financial forecasting, maximizing our asset value, and improving our customer satisfaction.
I was skeptical at first about switching to a new CMMS, but after using MaintainX, I'm glad we did.
What do you like best about the product?
The reports it can generate are incredibly helpful, and the ability to upload my old work procedures and have them re-written and cleaned up by the AI generation system was so easy and saved so much time. I love how modern it feels and just how many smaller useful things that are integrated into the system that I now use daily. The team we were assigned to help standardized our Maintain X system were amazing and so helpful. they Helped implement the system to suit the requirements we needed for our site and being a digital system that can be used from a mobile device or tablet has meant integrating the system with the guys on the shop floor seamless. Would highly recommend downloading the free demo and having a look if your CMMS system feels out of date or if you are looking for something to help track your assets and streamline your maintenance.
What do you dislike about the product?
The only dislike i have is contractor management could be better but there are solutions to get around this.
What problems is the product solving and how is that benefiting you?
Being able to track asset downtime, which in turn we can then apply our time to help fix the important issues that are causing the most down time. The report system auto generates paretos automatically which helps drive the need for maintenance or help justify the need for more people or better equipment. The metering system in Maintain X is also helping keep track or important data and also automatically generates and tracks these readings on a graph making it very visual and easy to see changes.
Maintain X is outstanding
What do you like best about the product?
Ease of Use/ Internet access/ Customer support
What do you dislike about the product?
Time to input information/ Downloading other maintainence file
What problems is the product solving and how is that benefiting you?
Filtering of assets and work orders to find information
Absolutely love it
What do you like best about the product?
Maintainx is an all rounder centralised software that makes it easy to upload work, track status, track costs, and keep documents organised.
What do you dislike about the product?
The calendar is not very efficient, we need to use secondary forms of scheduling.
What problems is the product solving and how is that benefiting you?
Keeping records updated.
Extremely Functional, Highly Capable, Fantastic Customer Support
What do you like best about the product?
user friendly, and lots of opportunity for training
What do you dislike about the product?
for a smaller company, the cost. I'm sure for a more corporate environment it's not even acknowledged
What problems is the product solving and how is that benefiting you?
simply going from pen and pad is primary advantage, but i have used other systems. this is a win
Look No Further
What do you like best about the product?
I had an amazing experience with this company! Customer service was top-notch, and the product/service exceeded my expectations. The program is packed with features, the user interface is beautiful, and the support team is top-notch. It has significantly improved my by Asset Health understanding, streamlining my work orders, and increasing my productivity.
I can’t say enough good things about this company. From the moment I contacted them, they were responsive and accommodating. The quality of their service is exceptional, and I couldn’t be happier with the result. I absolutely love working with Angelina, she is very patient and detailed when explaining anything that I need.
I highly recommend them to anyone looking for a quality program and excellent service. If you're looking for a program that delivers results and is a joy to use, look no further!!
I can’t say enough good things about this company. From the moment I contacted them, they were responsive and accommodating. The quality of their service is exceptional, and I couldn’t be happier with the result. I absolutely love working with Angelina, she is very patient and detailed when explaining anything that I need.
I highly recommend them to anyone looking for a quality program and excellent service. If you're looking for a program that delivers results and is a joy to use, look no further!!
What do you dislike about the product?
That I didn't use Maintain X sooner. Still upgrading but great ideas coming soon.
What problems is the product solving and how is that benefiting you?
I had an amazing experience with this company! Customer service was top-notch, and the product/service exceeded my expectations. The program is packed with features, the user interface is beautiful, and the support team is top-notch. It has significantly improved my by Asset Health understanding, streamlining my work orders, and increasing my productivity.
I can’t say enough good things about this company. From the moment I contacted them, they were responsive and accommodating. The quality of their service is exceptional, and I couldn’t be happier with the result. I absolutely love working with Angelina, she is very patient and detailed when explaining anything that I need.
I highly recommend them to anyone looking for a quality program and excellent service. If you're looking for a program that delivers results and is a joy to use, look no further!!
I can’t say enough good things about this company. From the moment I contacted them, they were responsive and accommodating. The quality of their service is exceptional, and I couldn’t be happier with the result. I absolutely love working with Angelina, she is very patient and detailed when explaining anything that I need.
I highly recommend them to anyone looking for a quality program and excellent service. If you're looking for a program that delivers results and is a joy to use, look no further!!
MaintainX has been a wonderful user experience.
What do you like best about the product?
MaintainX is very user friendly and unlike maintenance systems I have used in my past, MaintainX is utilizing AI features to increase user experience even more. I have worked for a couple fortune 100 companies and the maintenance systems used were not even close to MaintainX. I would highly recommend MaintainX for small, medium, or large businesses.
What do you dislike about the product?
I do not have many complaints with MaintainX, however I have not been successful utilizing the app version on my iPad, but that could likely be user error and nothing to do with MaintainX.
What problems is the product solving and how is that benefiting you?
MaintainX houses preventative maintenance intervals for all of our assets, as well as work instructions for how to perform each task. MaintainX is the system we use to schedule our maintenance department day to day activities on both machine maintenance and building maintenance functions.
A quick and efficient system that takes complex structures and streamlines them.
What do you like best about the product?
What I appreciate most about MaintainX is its multifaceted approach. The company I work for utilizes it often, most employees use it, and it's great for assigning tasks and keeping records of work done. It helps integrate and streamline our processes. It's easy to use and has a good user interface.
What do you dislike about the product?
There is a big learning curve, and for our particular company and market that makes it difficult at times to use. MaintainX's best feature is a double edged sword for many companies. It is in our case. While I appreciate how fluid and easy the use is, it's quit easy for someone less experienced in the field who is very busy to move things around incorrectly. Whilst I recognize this is partially a user and training issue, time is a resource we do not have much of.
What problems is the product solving and how is that benefiting you?
The main issues its solving is record keeping, inventory management, and asset tracking.
I had a recent issue at my location and maintain X helped me get what i need to fix the issue.
What do you like best about the product?
Its an easy app and understandable to use.
What do you dislike about the product?
Not really anything i dislike about it, i like the app its very helpful and useful.
What problems is the product solving and how is that benefiting you?
All the issues i have in my location, it benefits me i get to upload pictures fast and get to have options on what categories i need help in if i dont know the name of certain things.
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