MaintainX
MaintainX, Inc.Reviews from AWS customer
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Great for managing workorders and employees
What do you like best about the product?
I think this program works great for tracking maintenance and the crew that works on it. I know how long things are taking and I know how well my employees are working.
What do you dislike about the product?
The communication between employees are not as easy as text from our phones
What problems is the product solving and how is that benefiting you?
All has been taken care of with custom reports
Good software for small businesses.
What do you like best about the product?
Very easy to use. Simple, clean interface, and good features. Easy to train new employees how to use.
What do you dislike about the product?
It would be nice if the packages weren't per user based.
What problems is the product solving and how is that benefiting you?
It's been a lot easier to keep track of issues. Before. I received emails, text messages, phone calls and handwritten notes. Now I everything is in one place.
Recommendations to others considering the product:
It's a good entry level software package in terms of price and ease of use. It's worked great for our small business.
Great way to keep up with work orders
What do you like best about the product?
Less paper and easy to use. Goes directly to the maintenance phone so he can keep track of work orders
What do you dislike about the product?
nothing. This works great. Hoping to have all properties on this soon.
What problems is the product solving and how is that benefiting you?
Less walking to and from office collecting orders.
Very helpful. Keeps us organized, and we use way less paper to do so
What do you like best about the product?
I love that everything I need is in one place. There is no limit on what you can do in MaintainX. Anything I need to assign to someone, or even just to remind myself and keep myself organized, it can all be done in just a matter of minutes.
What do you dislike about the product?
There is really not much that I don't like. I have only ever seen one bug, and it was fixed before I could even report it to the tech crew. It is a very well put together application.
What problems is the product solving and how is that benefiting you?
We are using MaintainX for our PMs in a textile plant. I also use it to schedule any kind of maintenance request or factory repair that needs to be made. It makes the process so easy. I create a work order, and in two seconds it is sent over to the technician I assigned it to. I can track the progress that has been made in each and every one individually, as well as look back on it after it has been completed if there is ever any question on what was done.
An answered prayer.
What do you like best about the product?
The best part of Maintain X is it is user friendly. You can easily add work orders share them, in just a few clicks.
What do you dislike about the product?
The web version seems to be easier to use an there isn't a dark mode. Also needs a time feature to log the techs time onsite.
What problems is the product solving and how is that benefiting you?
Our teams can stay up to date even in the field. This program has made us 100 times more efficient.
Recommendations to others considering the product:
You won't regret using this service
Saved our sanity - lifted our game
What do you like best about the product?
Its very easy to use and intuitive. The multi-platform is brilliant.
We have found the ability to create categories has allowed us to pull out all sorts of information
We have found the ability to create categories has allowed us to pull out all sorts of information
What do you dislike about the product?
Not much - talking with the company most of the things I'd like to see are in the development pipline
What problems is the product solving and how is that benefiting you?
We were overwhelmed with jobs coming in. We now are able to capture and track everything easily and accurately. We are also able to generate meaningful reports on work done to look for trends and weaknesses.
Recommendations to others considering the product:
Well worth making the investment
Awesome app!
What do you like best about the product?
This makes keeping track of maintenance so easy! I love how user friendly it is. I have tried many others and I'm sticking with MaintainX
What do you dislike about the product?
There is none. There is nothing I dislike
What problems is the product solving and how is that benefiting you?
I can keep track of the work orders easier
Great app to keep me organized!
What do you like best about the product?
The app is easy to use and allows me to have all my work orders in one place. Having multiple people who can assign me jobs, the app allows all of them to assign me orders on their own. The creates less confusion and unnecessary and clunky emails or texts. Getting notifications on someone assigns me jobs is also a great feature.
What do you dislike about the product?
I wish when I completed an order, it would automatically disappear from the queue instead of having the extra step of pressing archive as well.
What problems is the product solving and how is that benefiting you?
We simplified the communication process. Became more organized and efficient.
Great APP. Helps me know where I am supposed to be and when.
What do you like best about the product?
The app is easy to use both on a mobile device and using the web login. It also can schedule service calls by specific date and time and will remind the user.
What do you dislike about the product?
The address input section is a little clunky, but it is functional.
What problems is the product solving and how is that benefiting you?
It helps me keep track of when and where I am supposed to be.
Recommendations to others considering the product:
Great Product, Highly Recommended!
Helps us keep on top of all of our maintenance issues
What do you like best about the product?
Work orders can't be lost or forgotten. Issues that need to be addressed are put into the system and prioritized. Like issues can be grouped to increase efficiency.
What do you dislike about the product?
I have not noticed anything that is missing from this product.
What problems is the product solving and how is that benefiting you?
We are able to complete tasks in a more efficient and productive manner.
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