MaintainX
MaintainX, Inc.Reviews from AWS customer
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Great software.and easy to understand and set up for you operation
What do you like best about the product?
I fine this system to be very effective for make our company we have all of our employees using it on their phone this helps with having more eye on any for seen problem or issues that may cause down time Great software.
What do you dislike about the product?
What I would change if I could would maybe work order printing out option
What problems is the product solving and how is that benefiting you?
I have had all the support that I need to get up and running by using Phone calls, email online, whatever it takes to get the job done. They also take the time to walk you through any thing that you do not understand
Recommendations to others considering the product:
get it it great
BREX review
What do you like best about the product?
I like that it keeps the work orders “live”. The parts inventory is a great help as well, allowing us to quickly search our inventory when things are needed.
What do you dislike about the product?
I have nothing negative to report back yet
What problems is the product solving and how is that benefiting you?
We are using this to organize our maintenance division. I have noticed the ease to keep track of the maintenance work per equipment.
I am a site manager and use this app almost daily depending on what I find throughout the day.
What do you like best about the product?
I love the app, and being able to take pictures of the issue and being able to edit the photo so you can point out the exact problem. Makes it very transparent for our maintenance team to what they are dealing with before they show up on site.
What do you dislike about the product?
Not much to dislike about this App, it's made dealing with maintenance a lot easier and is way more functional than other methods of communications.
What problems is the product solving and how is that benefiting you?
I am able to solve multiple problems with using MaintainX, not only is it making dealing with on site dilemmas easier but organizational wise it really helps you keep track of items that need attention.
MaintainX- The Facility Managers Multi Tool
What do you like best about the product?
-Simple and "Sexy" UI allows for quick team onboarding
-Full Featured Suite of Tools to simplify facility management
-Full Featured Suite of Tools to simplify facility management
What do you dislike about the product?
As a user since its initial Beta Launch I have yet to find anything I don't like,
What problems is the product solving and how is that benefiting you?
-Scheduling of planned tasks
-Management of reactive work requests
The benefit of a streamlined workflow process with transparent accountability.
-Management of reactive work requests
The benefit of a streamlined workflow process with transparent accountability.
MaintainX is GREAT! It has helped to keep my small business organized! Def recommend for a start-up!
What do you like best about the product?
The simplicity. I can't really "mess it up" :) It keeps me on track to keep my service technician on track. It's easy to use & haven't had any glitches...page runs smooth.
What do you dislike about the product?
Things I believe should be added to MaintainX......Maybe these things are here & I just don't know....?
* A weekly task option, separate from the To Do & Done Lists. To know 'what needs this week'
* A place to enter our customers & vendors (I think this option may be available..?) Helps to create QuickBooks Invoices. OH!! & a link from here to QB's would be amazing!
* And lastly, a place to put the "all the way finished" work orders to (die basically) but still have. These would be the work orders that we have scheduled, work was completed, it was invoiced & paid. As it is now, we only have two lanes & we need a third :)
This is just my 2cents! I love it here though!! Great job Brian & guys!
* A weekly task option, separate from the To Do & Done Lists. To know 'what needs this week'
* A place to enter our customers & vendors (I think this option may be available..?) Helps to create QuickBooks Invoices. OH!! & a link from here to QB's would be amazing!
* And lastly, a place to put the "all the way finished" work orders to (die basically) but still have. These would be the work orders that we have scheduled, work was completed, it was invoiced & paid. As it is now, we only have two lanes & we need a third :)
This is just my 2cents! I love it here though!! Great job Brian & guys!
What problems is the product solving and how is that benefiting you?
We are able to stay organized which is helping the entire office run MUCH more smooth than the 'organized' chaos I was working with before!
Recommendations to others considering the product:
DO IT!! You won't be sorry :)
This Program is an asset to my team
What do you like best about the product?
Ease of access. The ability for my techs to have work orders, schedules and job plans at their fingertips remotely is a huge benefit.
What do you dislike about the product?
-KPI reporting requires more detail.
-Man hour tracking- we are not able to place multiple techs hours on one job at the same time.
-Man hour tracking- we are not able to place multiple techs hours on one job at the same time.
What problems is the product solving and how is that benefiting you?
-Maintenance scheduling. This tool put the work into the techs hands in real time.
-Comments and messaging allows team members to communicate effectively at a distance.
-Comments and messaging allows team members to communicate effectively at a distance.
A good way to manage maintenance calls
What do you like best about the product?
Easy to use by creating work orders, assigning categories and personnel.
What do you dislike about the product?
A weakness , in my mind, is the way the start and due date works. One should be able to creat a start date and a due date and allow for the technician to enter how long the job took so that accurate times to expedite can be tracked.
What problems is the product solving and how is that benefiting you?
I can keep track to a certain extent of jobs to be done and when and where maintenance personnel are. What about time in between jobs? How could tha be tracked. Perhaps a sort of login like a time clock could be helpful?
Recommendations to others considering the product:
Try it and work with it for a while
Great product. Affordable. Reliable.
What do you like best about the product?
Keeps our company organized. Helps with work order visibility at all levels.
What do you dislike about the product?
Some of the calendar functionality needs to be more robust. However, they are available to make changes and improvements. Just reach out and ask them. They already added a component in the calendar that I wished was there.
What problems is the product solving and how is that benefiting you?
Work order tracking and timely billing to the customer. It has helped with that immensely and it is very intuitive to use.
Recommendations to others considering the product:
Do it!!!!
VERY EFFICIENT
What do you like best about the product?
The mobile features with this app make things so much simpler.
What do you dislike about the product?
More details can be added in certain parts
What problems is the product solving and how is that benefiting you?
Overwhelming backlog. Schedules for routine maintenance. Assigned projects and keeping up with advancement of those projects.
Very user friendly
What do you like best about the product?
I was able to roll it out among a pretty good sized user group with widely varying skill levels and still capture all the info I need
What do you dislike about the product?
I very much wish an admin and maybe a few high level users could get premium plan and leave the regular users at the lower level instead of all users having to be on the same plan.
What problems is the product solving and how is that benefiting you?
Not having lower priority problems slip through the cracks and sharing information about repair status with all users all the time
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