MaintainX
MaintainX, Inc.Reviews from AWS customer
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Game Changer
What do you like best about the product?
Maintenance reminders and the ease of purchase orders
What do you dislike about the product?
I wish the procedures library could be directly linked to specific machines
What problems is the product solving and how is that benefiting you?
Maintenance reminders and the ease of purchase orders
Great features, great navigation
What do you like best about the product?
Scheduling recurring work and tracking frequented areas to find additional issues
What do you dislike about the product?
Frequent application lag when switching between different areas
What problems is the product solving and how is that benefiting you?
Tracking parts and being able to have visibility over remaining parts before running out
Ease of use and data entry
What do you like best about the product?
Keeping track of time spent on work orders
What do you dislike about the product?
Can be frustrating in environments with limited wi-fi
What problems is the product solving and how is that benefiting you?
Time and reporting
Effective tool, and very accessible.
What do you like best about the product?
Anyone can submit a maintenance ticket using a link rather than having to create an account for them.
What do you dislike about the product?
Some of the location features could be more powerful. I.e. having more sublocations available.
What problems is the product solving and how is that benefiting you?
Gives us one place to submit and receive all our work orders. This eliminates the random emails and phone calls that are often forgotten.
Landscape Services
What do you like best about the product?
Keeps everyone up to date on jobs/workorders
What do you dislike about the product?
Wish we could ad a status button like 'billed'..
What problems is the product solving and how is that benefiting you?
Organization of jobs and sharing notes about them.
there is no category for Landscape or lawn care services in this survey!
there is no category for Landscape or lawn care services in this survey!
Very user friendly and easily suiting to our usage
What do you like best about the product?
Customized to our requirements. New types of procedures or tabs can be created by ourselves inhouse.
What do you dislike about the product?
Lack of color schemes and themes. Colored pages can be introduced to signify different departments.
What problems is the product solving and how is that benefiting you?
We can track and obtain downtime data easily. Communication between teams is faster and simplified.
MaintainX roX!
What do you like best about the product?
The interface is easy to use, both on the desktop and phone. The support team is always available for questions &/or feedback.
What do you dislike about the product?
The search feature seems a little "finicky" sometimes.. but I am still learning how to use it and how to take advantage of the filters.
What problems is the product solving and how is that benefiting you?
The app supports our Operations department in keeping track of work orders - which include all the elements needed (assets, parts, locations, teams...) for clarity and efficient workflow. This helps prevent the breakdown of our assets and facilitates optimum production.
Great Product
What do you like best about the product?
This application is built around the phone, and that's where a lot of our work is. It seems simple. Not too much in your face.
What do you dislike about the product?
The search capability seems to only search the title. You have to use the filter to get more searching done, but I'm told this has a solution that's on its way.
What problems is the product solving and how is that benefiting you?
Store spare parts as well as docuent all assests that's in the field. Being able to give an accurate account to our customers.
MaintainX has been a game changer for increasing our productivity.
What do you like best about the product?
The most helpful part of MaintainX is the ability to schedule repeating work orders and assign them to individuals or team members with a procedure and any vendors needed to complete the task.
What do you dislike about the product?
One thing that I dislike about MaintainX is that there doesn't seem to be an ability to schedule a project over a larger period of time without creating a work order on each day that the project will take place. So I find it helpful to use a project management program alongside MaintainX.
What problems is the product solving and how is that benefiting you?
Before we had MaintainX, the team was relying on memory for most repeating work orders and had no way to track how much we got done in a week or how many tasks were scheduled per week. We would have times where we were overbooked simply because there was no way to visually see how much was scheduled per day. MaintainX has taken the stress away from the job by removing the need to keep track of so many things mentally and given us the ability to prioritize and organize work orders.
3 Months in and WOW...
What do you like best about the product?
The App version on my cell and tablet. Is very user friendly.
What do you dislike about the product?
Not found any CONS as of yet, very stream lined.
What problems is the product solving and how is that benefiting you?
Tracking my Monthly projects and reports, plus being able to have files converted in MainatainX to be utilized as " check boxes " is wonderful.
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