MaintainX
MaintainX, Inc.Reviews from AWS customer
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Juan is a life saver
What do you like best about the product?
I deleted all the work I had done in the last two weeks. Juan kept me calm and walked me through restoring all my work. Juan was easy to understand, and the steps were clear to follow. Thank you Juan you ROCK!
What do you dislike about the product?
I believe this system is one of the most accessible parts inventory programs and easiest maintenance shop programs I have ever had the privilege of using. I dislike nothing
What problems is the product solving and how is that benefiting you?
I deleted all my work. This is work I have been doing for the last two weeks. But Juan helped me so much. He helped me restore all my work.
Love it!!
What do you like best about the product?
The system is super easy to use, it manages both my maintenance and IT departments' work requests, and I'm going to use it to manage several inventories
What do you dislike about the product?
nothing. It's a great solution for my organization
What problems is the product solving and how is that benefiting you?
I use it to manage my maintenance WO needs, my IT help desk requirements, and managing inventories.
Very user friendly and easy to navigate
What do you like best about the product?
I like the fact that you can take photos of the problem.
What do you dislike about the product?
I haven't found anything that I don't like yet.
What problems is the product solving and how is that benefiting you?
The uploaded Photo aspect really takes the guess work out of problem areas. It also reduces my downtime. Also keeps up with my PM schedule.
i was able to implement maintainx and streamline my maintenance program in a month. Next level !!
What do you like best about the product?
the implimentation team got me up and running at breakneck speeds.
What do you dislike about the product?
I wish they had better marketing strategies so i wouldnt have been left in the dark for so long.
What problems is the product solving and how is that benefiting you?
time tracking for repairs, cost of downtime, tracking parts
MaintainX easy to use and a powerful tool
What do you like best about the product?
Ease of use for the end user and Maintenace staff. Excellent visibility and insight for Admin via the analytics. This system was easy to customize and roll out to staff!
What do you dislike about the product?
I would like to see the ability of the system to intuitively send requests to full users by main location and asset location. Admins are required to approve requests and assign them to the appropriate staff. Not the end of the world, but it increases the work of the admin, in my case, the Maintenance Supervisors.
What problems is the product solving and how is that benefiting you?
MaintainX is replacing a legacy system for maintenance work orders that was not user-friendly and did not have any ability to produce reports making transparency of outstanding work orders difficult. We now have a system (MaintainX) that is extremely easy for the end-user to complete requests, allows pictures of the issues to be added to the request, asset inventory, and increases visibility into the efficiency of the staff. The software enables the company to track frequent asset issues, allowing proactive budgeting for replacement.
MaintainX Software Review
What do you like best about the product?
MaintainX allows us to schedule, track and maintain records of the work our crews are conducting.
What do you dislike about the product?
At this point and time our usage has not led us to any dislikes. I would guess for us the least used feature will be notification of vendors.
What problems is the product solving and how is that benefiting you?
Reporting of work completed to administration
Maintain X
What do you like best about the product?
it helps us to schedule and track time to complete pm's
What do you dislike about the product?
Not having someone on site to help implement the system.
What problems is the product solving and how is that benefiting you?
Scheduling and tracking equipment pm's
If you run a maintenance shop, you need MaintainX. Awesome team to help you set it up
What do you like best about the product?
All my Assets and parts are in one spot at my fingertips with pictures.
What do you dislike about the product?
Have not found anything I dislike about it so far
What problems is the product solving and how is that benefiting you?
Setting up maintenance PM's and deligating them to my employees. whats Great about it is the requesters basically do most of the work setting up work orders for you.
Fastest adoption - value driven experience
What do you like best about the product?
I was able to see a small, 3 generation team (20, 45-50, and 65+ year olds) adopt the app within a day. Amazing ease of use...MaintainX understands our needs. I have been testing solutions annually for 4 years and so glad I kept looking.
What do you dislike about the product?
I need to think hard about that...perhaps pricing tiers are not so aligned with our needs. However, we are getting so much value, the next level up is way beyond our needs. If features could a la cart it could be interesting.
What problems is the product solving and how is that benefiting you?
We are replacing paper work orders after 36 years of the same procedures. This is helping with organizing/prioritizing, compliance, and general team appreciation (peer and owners perspective).
Perfect tool for improving productivity
What do you like best about the product?
The reporting features are detailed enough to find out the discrepancies in our workflow and give us a perfect overview of the problems that could be solved.
What do you dislike about the product?
The mobile application has a few navigation problems, like sometimes it is confusing to locate certain categories we want to find. For example, when i tried to find the users in my organization, I had to go through a few hoops to find where that option was. This could be made user-friendlier. And the mobile app also doesn't seem to perform all the operations that can be done on the web application. This can be further improved. Apart from these, MaintainX has been perfect so far.
What problems is the product solving and how is that benefiting you?
MaintainX is helping us a lot in maintaining accountability and also finding out the perfect cost of maintenance for our organization.
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