MaintainX
MaintainX, Inc.Reviews from AWS customer
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Hassle Free
What do you like best about the product?
MaintenanceX makes my work more organized by allowing me to prioritize my work orders and assist all my clients in a timely manner. The resources are plentiful and the application is also customizable to meet my needs.
What do you dislike about the product?
There aren't any downsides that I've noticed. Everything is accessible and the staff at MaintenanceX are always available to help when needed. I would however like to suggest some type of night mode or dark mode when working at night to reduce glare and also reduce strain on the eyes.
What problems is the product solving and how is that benefiting you?
I've not had any problems that need to be solved. MaintenanceX is always on top of their game and always willing to help should any problems arise. I am extremely satisfied.
One of the most flexible and easy-to-use job control programs on the market
What do you like best about the product?
Ability to modify work orders in real time among multiple participants.
What do you dislike about the product?
Cannot export the work order reports without photos.
What problems is the product solving and how is that benefiting you?
Being able to track quality controls and ensure the delivery of our well-finished products
Great CMMS
What do you like best about the product?
Very mobile app. Can use on a phone, tablet or computer.
What do you dislike about the product?
Not being able to back-date labor hours on work orders. This is essential when techs don't have access to the app at a remote jobsite.
What problems is the product solving and how is that benefiting you?
Keeping track of work and costs on assets is crucial to any business, as well as being able to easily plan and schedule PM's.
Very easy, streamlined web based maintenance software
What do you like best about the product?
its so easy to use and its very streamined and helps us put the work orders in and saves us lots of headaches.
What do you dislike about the product?
Mobile service with uploading and viewing work orders could be a little better in the sense of viewing work orders and editing them right away or commenting on them if they are completed on not
What problems is the product solving and how is that benefiting you?
Residential building work orders and resident requests
Great all purpose work app.
What do you like best about the product?
It helps our business progress in a positive way.
What do you dislike about the product?
Haven't had any problems with it. It works great for us.
What problems is the product solving and how is that benefiting you?
It networks all our work orders.
MaintainX is an incredibly useful piece of software.
What do you like best about the product?
MaintainX has really helped us decrease our response times to machine breakdown.
We like that anyone can create a new request for a machine repair. Their UI is incredibly user-friendly and their feature list leaves almost nothing to be desired.
We like that anyone can create a new request for a machine repair. Their UI is incredibly user-friendly and their feature list leaves almost nothing to be desired.
What do you dislike about the product?
Price is great for the most part, I would like if there was a much cheaper (observation) tier that just allowed managers to watch over repair practices and reports.
Other than that I don't really see any outstanding problems with the software itself.
Other than that I don't really see any outstanding problems with the software itself.
What problems is the product solving and how is that benefiting you?
Before we could not keep track of machine maintenance schedules, machines would regularly go down and reduce our productivity. With MaintainX we now have machine maintenance logging and the ability to keep our machines in tiptop shape with minimal oversight.
The Team Behind the Program is the Difference
What do you like best about the product?
The integration of work orders, location designation, parts inventory, and trends are brought together in one intuitive platform. Additionally, the people behind MaintainX are superb to work with. They are responsive and competent in their software.
What do you dislike about the product?
The inability to link to live, up-to-date utilities to detect peaks and valleys.
It would complement nicely to have an hourly tracking mechanism for employees actively using this platform.
It would complement nicely to have an hourly tracking mechanism for employees actively using this platform.
What problems is the product solving and how is that benefiting you?
It comprehensively addresses our Maintenance Department to communicate and track tasks, parts and initiatives in one single platform.
Excellent Work Order Software
What do you like best about the product?
Ease of use for the requester. Ease of accessibility for new staff. Easy to teach. I like the option to add pictures. I find it infinitely easier to use than Facility Guy which was our previous company software.
What do you dislike about the product?
The only addition it would need to be complete: is to allow building mapping and drawing. Perhaps a portal to upload and translate schematics or floor plans. I'd like to be able to hand the software off to the next facilities person and have a framework for him/her to grow and work off of.
What problems is the product solving and how is that benefiting you?
People harass me in person for their immediate needs. MaintainX allows me to prioritize and effectively knock down work orders without losing priority or forgetting because a problem/ticket was mentioned in passing.
The most user friendly CMMS platform
What do you like best about the product?
User friendly nature of the platform which is approachable to all and reduces training time and data input errors.
What do you dislike about the product?
Could have a calibration database for all process instrumentation records.
What problems is the product solving and how is that benefiting you?
A CMMS platform that the teams are willing to use.
Its a wonderful tool to maintain your work orders.
What do you like best about the product?
The Layout is good. It's easy to use and user-friendly.
What do you dislike about the product?
Sometimes the search function doesn't work well.
What problems is the product solving and how is that benefiting you?
We are able to have tickets in one location, which is really helping to keep a track of all maintenance tickets.
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