MaintainX
MaintainX, Inc.Reviews from AWS customer
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Super easy to use
What do you like best about the product?
Inventory. Always knowing what I have on hand and when or how much I need to order is a huge help. Also the being able to communicate faster with the people making repair requests.
What do you dislike about the product?
To be honest there isn't a whole lot that I dislike about MaintainX. I would say the QR code not doing what I hoped it would do is my biggest complaint
What problems is the product solving and how is that benefiting you?
Inventory and repair tickets. It makes it sho I know where and how much inventory I have on hand. It is also a direct line to the staff for when they need something
Good Software for CMMS
What do you like best about the product?
The ability to have the CMMS almost anywhere as it is web-based has been proven very valuable to my personal needs.
What do you dislike about the product?
i would like to have the system separate the PMs from the repairs.
What problems is the product solving and how is that benefiting you?
Collecting data for reporting purposes. I can now simply perform a report based on the collected data.
Great, quick and easy to use
What do you like best about the product?
I recently started using the CMMS program MaintainX for my company and I have been blown away by its capabilities. The program is user-friendly, intuitive, and offers a wide range of features that make maintenance management a breeze.
One of my favorite things about MaintainX is its ability to automate many of the tedious tasks associated with maintenance management. From scheduling and assigning work orders to tracking inventory and generating reports, MaintainX has streamlined our processes and saved us a significant amount of time and resources.
The interface is clean and easy to navigate, allowing me to quickly access the information I need. The mobile app is also a game-changer, giving me the ability to manage maintenance on-the-go and respond to issues in real-time.
I have also been impressed with the level of support provided by the MaintainX team. Whenever I have had a question or needed assistance, their support staff has been quick to respond and provide helpful solutions.
In conclusion, I highly recommend MaintainX to any company looking for a comprehensive and efficient CMMS solution. It has exceeded my expectations and has truly transformed the way we manage maintenance in our organization.
One of my favorite things about MaintainX is its ability to automate many of the tedious tasks associated with maintenance management. From scheduling and assigning work orders to tracking inventory and generating reports, MaintainX has streamlined our processes and saved us a significant amount of time and resources.
The interface is clean and easy to navigate, allowing me to quickly access the information I need. The mobile app is also a game-changer, giving me the ability to manage maintenance on-the-go and respond to issues in real-time.
I have also been impressed with the level of support provided by the MaintainX team. Whenever I have had a question or needed assistance, their support staff has been quick to respond and provide helpful solutions.
In conclusion, I highly recommend MaintainX to any company looking for a comprehensive and efficient CMMS solution. It has exceeded my expectations and has truly transformed the way we manage maintenance in our organization.
What do you dislike about the product?
Having to justify the need to use a different system and all teh red tape i needed to jump through in my organisation -not really MX fault coz they understand
What problems is the product solving and how is that benefiting you?
Main benifit is it being a mobile solution that is scalable , we are starting small and growing with the company
MaintainX Implementation with Vincet!
What do you like best about the product?
Ease of use, great communication and support. You can tell that MaintainX is striving to become something more, willing to listen to their customers to make their product better!
What do you dislike about the product?
Few missing features, mainly revolving around inventory and their processes. As CMMS Admin. this is the primary job/role, and the lack of reporting(INV modules on the dashboard) and inventory processes make the process harder than it needs to be.
What problems is the product solving and how is that benefiting you?
Ease of use and training that came with implementation. Great job by Vincent for giving us the tools to be successful within MaintainX. Time-saving - the ability to be more efficient at every position within Michaels Maintenace Teams.
Outstanding Implementation of MaintainX Software System
What do you like best about the product?
Ease of use! Our previous CMMS Software system required a lot of SQL coding, which for a lot of our users was a bit difficult. With MaintainX, the KPIs, reports and modules are extremely easy to navigate and are very user-friendly.
What do you dislike about the product?
Customizations for labor and downtime reports would be extremely useful for our organization.
What problems is the product solving and how is that benefiting you?
Maintenance tracking, parts and equipment inventory as well as purchasing.
Easy to use.
What do you like best about the product?
Makes work request completion efficient. Able to have multiple submitters. Can track progress and follow up on repairs.
We put in our preventative maintenance program to track.
This program helped us move to paperless.
We put in our preventative maintenance program to track.
This program helped us move to paperless.
What do you dislike about the product?
Having to register an email address. We have over 150 employees, and it would have been nice to be able to put in their generic emails.
What problems is the product solving and how is that benefiting you?
Reducing paper. It makes it possible to have multiple users throughout the building submitted.
Our maintenance staff can respond to requests quickly as we use the app and a tablet. Program makes it easy to track progress or repairs and add photos is a real benefit.
Our maintenance staff can respond to requests quickly as we use the app and a tablet. Program makes it easy to track progress or repairs and add photos is a real benefit.
Amazing Service and Platform
What do you like best about the product?
It's very intuitive and easy to use. The process of implementation is spot on. Everyone I dealt with was incredibly helpful and knowledgeable. They worked with our company and company needs providing solutions every step of the way as our use case is pretty unique. I really enjoyed the entire process from start to finish.
What do you dislike about the product?
The only downside I see was when I pull reports, they're isolated. Meaning WO's don't pull Asset Info, etc. But the team helped me create an amazing workaround that helped solve our initial concerns which I'm completely grateful for.
What problems is the product solving and how is that benefiting you?
We did everything via Paper and Excel Spreadsheets. It was incredibly time consuming and record keeping was a nightmare. MaintainX has made the process much quicker and easier to manage. We're saving hundreds of hours across all of our employees with this system alone.
Using Maintain X CMMS
What do you like best about the product?
User-friendly, cost-effective, easy navigation on both admin. and user side of the program on both mobile and desktop platforms.
What do you dislike about the product?
There is nothing negative I can say about Maintain X.
What problems is the product solving and how is that benefiting you?
Tracking work requests, assets, accountability, record keeping, and audits.
The Best CMMS out there
What do you like best about the product?
Very nice UI. So many helpful features which are not only helpful for maintenance but also for all the departments in the organization.
What do you dislike about the product?
Nothing as of now! Everything is perfect for our present workflow and the support team has been taking care of any problems that we face.
What problems is the product solving and how is that benefiting you?
Scheduling, Accountability of tasks, PMs
Efficient and effective CMMS
What do you like best about the product?
That it is an app-based program that is user-friendly. There is not a big learning curve to understand how to use this program for all different level users. I can easily use this program as an admin and train others, tech-saavy or not, how to use the program in just a few minutes.
What do you dislike about the product?
There are not many downsides that I can think of for this program. Perhaps it could be cheaper?
What problems is the product solving and how is that benefiting you?
Providing a simple and easy to use work order system as well as a way to develop simple procedures for a preventative maintenance program. My plant's current system did not have a framework that came close to what MaintainX has.
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