MaintainX
MaintainX, Inc.Reviews from AWS customer
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We had been in an "old school" mindset and position. Maintainx has taken us to a new level.
What do you like best about the product?
This Software is very user-friendly, and the team is extremely helpful. In so many ways, they have taken us to new places. The best description I can give to MaintainX is "Top Shelf."
What do you dislike about the product?
I cannot think of one thing. Every time I reach out for assistance, the solution is handled immediately.
What problems is the product solving and how is that benefiting you?
I manage a supply room where multiple employees from many departments come to me for supplies, and on many occasions, there is a lack of communication between departments. They assist with streamlining a process through a message format to correct this problem.
Streamlined for Perfection!
What do you like best about the product?
I am able to manage all my equipment effectively and completely.
What do you dislike about the product?
Not being able to print multiple work orders at once.
What problems is the product solving and how is that benefiting you?
Streamlining my equipment maintenance work.
Facilities Maintenance
What do you like best about the product?
The requester side of the app has been amazing. Our customers are kept up to date on the work request status, the requester side is easy to use, and it helps us keep our records easy to see and review.
For monthly PMs, it has made a massive difference in staying in compliance.
For monthly PMs, it has made a massive difference in staying in compliance.
What do you dislike about the product?
The only downside is that I haven't had enough time to use the application to its full potential in my daily routine. I have several large projects coming up and need to spend some time learning how to incorporate them into the system.
What problems is the product solving and how is that benefiting you?
MaintainX has solved the problem of monthly PM assignments, reminders, and record keeping. It has also allowed us to keep an eye on the time and materials we use.
MaintainX has made the process super easy
What do you like best about the product?
Ease of use for both client and customer. service requests can be entered in less than a minute
What do you dislike about the product?
It would be nice to be able to actually print the requests
What problems is the product solving and how is that benefiting you?
No missed work orders or more importantly PM's
MaintainX Review
What do you like best about the product?
The user interface and ease of use. Much more streamlined work order process
What do you dislike about the product?
MaintainX customer support has done a fantastic job of addressing our concerns timely and efficient. Great communication.
What problems is the product solving and how is that benefiting you?
Previous CMMS software was very cumbersome and was not efficient. It became a place holder for junk. MaintainX switch was easy and seamless. The new process with Maintainx has made communication and work order process way more efficient.
As a business development specialist, this is the perfect cmms system for communication, SOPs, and $
What do you like best about the product?
Customer service representatives are proactive, prompt to respond, and always of value. Tracking change orders! Saves time and money, easier to use than competitor
What do you dislike about the product?
I would like if the receiving party could electronically sign the document and send back. Create a live version to be signed, on work order PDFs and purchase orders
What problems is the product solving and how is that benefiting you?
Saving time and money, tracking extra work orders, obtaining approvals, contacting vendors. Much more productive and organized online platform. Performance increased substantially
MaintainX has been paramount in increasing our tracking of all the work my department handles.
What do you like best about the product?
The ability to track work and report to my supervisors the amount of work we handle in a given period of time.
What do you dislike about the product?
The need to have requester users in order to share work order progress and comments to supervisors.
What problems is the product solving and how is that benefiting you?
Work report tracking.
MaintainX is very useful tool
What do you like best about the product?
MaintainX is extremely user-friendly. All members of our team can view upcoming work orders and inspections. When fields are flagged or failed, a work order is automatically created, ensuring faults a repaired quickly and don't get forgotten
What do you dislike about the product?
Reporting functions have good information, but I have found it difficult to find the exact information I require sometimes. Especially when WO have been created by others and haven't been correctly tagged
What problems is the product solving and how is that benefiting you?
MaintainX is solving the issues of having a paper and spreadsheet-based system. Repeating work orders are automatically created, work orders are created automatically from flagged or failed inspections, and nothing gets lost or forgotten as it did with paper-based system
Great Program for Managing Work Orders and People
What do you like best about the product?
I like how organized the program is and how user friendly the app is. Most of my team just use their phones for work orders.
What do you dislike about the product?
There are some features that I hope they implement soon like being able to assign assets to multiple locations.
What problems is the product solving and how is that benefiting you?
It helps organize and prioritize all our maintenance tasks. It helps me track with ongoing issues and plan ahead with detailed PM schedules.
MaintainX save my company
What do you like best about the product?
Its really helpfull to improve the time required to fix the problems that are pretty common on the plant and makes that the planners can work faster and more accurate.
What do you dislike about the product?
I feel that can be optimized to use less power, also I think That its possible to restrict the persons Who can make new procediments or edit them, in order to avoid unwanted changes.
What problems is the product solving and how is that benefiting you?
Help us to follow the works that are running and make them more productive, let us know in real time the percent completed in a task, and to know what Kind of delay they have.
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