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MaintainX

MaintainX, Inc.

Reviews from AWS customer

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1,369 reviews
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External reviews are not included in the AWS star rating for the product.


    Eric L.

Awesome Maintenance Platform for Our Plant!!!

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
Very user-friendly and aids in keeping up with what needs to be done on a daily basis.
What do you dislike about the product?
There are really no downsides to this platform. I would highly recommend it to every business who has their own internal maintenance department.
What problems is the product solving and how is that benefiting you?
Tracking daily, weekly, monthly, and annual PMs. So much easier to keep up with what needs to be done. Moving from a reactive mode to a proactive mode is getting easier.


    Matthew B.

Great CMMS for any size organization

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
Exceptionally Intuitive, easy implementation, great support Team!
What do you dislike about the product?
None that I have found in the system so far
What problems is the product solving and how is that benefiting you?
Work Order creation and tracking.


    Doug L.

Simple and Stress Free

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
Lots of options for customizing.
Can do tasks with my cell phone.
What do you dislike about the product?
I have been using it for three weeks and found nothing negative.
What problems is the product solving and how is that benefiting you?
Tracking downtime of machines. Keeping track of costs per machine.


    Frank H.

MaintainX

  • March 17, 2023
  • Review provided by G2

What do you like best about the product?
I love the ease of use with MaintainX; everything went very smoothly regarding implementation going live.
What do you dislike about the product?
I haven't found much that I don't like, but I would like Requestors to have access to reporting function.
What problems is the product solving and how is that benefiting you?
Tracking expenses due to repairs made to and for our offices.


    Trish B.

Amazing team of people

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX gives structure to a very busy team, the reports are highly recommended as this gives clear trends to improve your business. Its all in one place which improves efficiency of the team as this can be available at every occasion.
What do you dislike about the product?
Currently not found one as still alot of information to imput and gather historics. Plus employees are still in the tranfer period. It works not only inhouse but remotely and the manager of the team has more information available at hand
What problems is the product solving and how is that benefiting you?
MaintainX has given us one place for information and it will gather the historics to enable us to train new staff in the business of CU with old machinery. it gives a structure to a very busy department, Reporting gives us an idea of which machines need attention so pro active maintainance not reactive. It also helping with audits as all information is in one place and also gives a clear cost to a hidden area.


    Brendan H.

Powerful and Easy to Use

  • February 27, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX strikes the perfect balance of power-user features to help users streamline almost all their maintenance needs while still offering a very easy to use package. The software is laid out in a user-friendly manner with smart integrations between all the tools it provides. What I like best is how users can choose to use as many or as few of these features as they want to tailor their experience to what suits them best for their particular workflow.
What do you dislike about the product?
There are not really any complaints I have with MaintainX. The only problem I have come in the form of features which would be nice to have; however MaintainX staff are always open to suggestions and are always looking for feedback on new features to implement.
What problems is the product solving and how is that benefiting you?
MaintainX is helping to automate our preventative maintenance and provides us with an effective path for operators to immediately report any machine issues to administrators.


    Jean-Marc B.

Streamlining Maintenance in Agriculture

  • February 25, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX has a very intuitive and easy to use mobile application. This allows for a very quick onboarding process for all involved team members. Additionally, their support team is always very friendly and helpful.
What do you dislike about the product?
MaintainX is still a relatively new company, as such you will encounter minor bugs in your mobile application. However, their support team has been very receptive and they seem proactive on releasing new updates for the app frequently.
What problems is the product solving and how is that benefiting you?
MaintainX has dramatically helped us, organize and catagorize our maintenance program for our assets. Additionally, the software's value in maintaining and organized parts inventory is incalculable, time and money saved!


    Daniel G.

Simplified and easy to track maintenance software

  • February 25, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX is a user-friendly maintenance tracking software that helps me save time and increase efficiency. It allows me to create work orders, assign tasks, track progress, schedule preventive maintenance, monitor inventory, and generate reports. With it, I can manage my maintenance operations from anywhere, making it easy to keep my business running smoothly.
What do you dislike about the product?
There are a few tiny things, but overall, it's a great product.
What problems is the product solving and how is that benefiting you?
As a 40 site organization, before we had MaintainX, we were doing maintenance via phone calls and text messages. It was a complete disaster. It's an entirely different experience with MaintainX. Users can submit tickets for approval and track existing tickets. Responders are able to track time, communicate with the user, and keep track of the site, status, and priority.


    Jason B.

Best Bang For The Buck.

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
The Software works as they say it does, easy to use, no hassel software. Even my older employees were able to use it with minimal instruction. I have used multiple softwares and this one is by far the easiest.
What do you dislike about the product?
The only issue I have are the Tiers of subscription, I could really use a few of the features on the higher end plan, but not enough to justify paying the difference in price. maybe add the ability to pay for needed features instead?
What problems is the product solving and how is that benefiting you?
It makes it easier to hand out daily assignments at the beginning of the day and as the assignments change throughout the day. It also helps work with my employees on time management improvements and communication of parts being needed to complete projects.


    Jim O.

MaintainX takes the paperwork out of work orders

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
It has allowed my field service techs to see work orders and update them right from the palm of their hands.
What do you dislike about the product?
Lots of features that I won't use. But who can I complain about that?
What problems is the product solving and how is that benefiting you?
Keeping track of work orders. They get done when on the job which prevents forgetting information